I-Firefox Community Forum

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Hi,

The Mozilla VPN seems to have a hard time with the wired connection (or rather the opposite). As soon as the VPN is on, the connection stops working. The VPN do not recognize the wired connection, either.

There doesn't seem to be a mention of Ethernet connection anywhere in the FAQs.

Question: is the Mozilla VPN compatible with a wired connection?

Thank you!

in the last week or so anytime I click on a page a new tab will open with junk ads or a popup will come up on the screen and block content. They can be closed and deleted but it happens continually no matter what settings I have or preferences set. I have pop up blocker toggled in the settings and I have a Mozilla ad blocker but it is not working. Please help! this is really annoying!

Hi all,

I’m looking for help with a Windows taskbar issue. My taskbar refuses to auto-hide when I have a video in full-screen and a Picture-in-Picture video running simultaneously. It works fine with just one video, but the PiP window keeps the taskbar active.

Does anyone know if there is a setting or workaround to fix this behavior?

Thank you.

How can I suppress a recurring pop-up in Firefox that claims my computer is infected with a virus and it instructs me to download McAfee Antivirus to clear it out. I've done multiple scans with my Norton Antivirus which showed I had no viruses. The fake pop-ups appear to be coming from Firefox.

How do I turn off the "split view" option... or move it somewhere else?

I get you are trying to add features... but this is one I dont need or want... and its in the place of a feature I ACTUALLY use "open link in new tab".

Very frustrating to try to open a new link only to loose HALF the screen I am currently using and NO WAY to move said tab off.

Unbelievably weird placement of this "feature".

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

“Whenever I play YouTube videos in Firefox, the playback stutters and becomes choppy. This happens even at lower resolutions (e.g., 480p). I’ve tested on Chrome and Edge, and the videos play smoothly there. I’m using Firefox version [insert version number] on [insert operating system]. I’ve already tried clearing cache, disabling extensions, and updating drivers, but the issue persists. Could you help me troubleshoot what else might be causing this?”

Hi there,

I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do it. When I went into history and found the previous day's back up and tried to restore it also failed. Can you help?

Best wishes, Inez

I would like to make the toolbar and bookmark font larger. When I search for answer it keeps telling me to change layout.css.devPixelsPerPx to a larger number. I have done that a couple of times, and after restarting Firefox the font is still the same size. I search the community and didn't see an answer either, so figured I would ask. Thanks Jack

the last update disabled my group speed dial that had hundreds of saved research bookmarks. How do I go back to the previous version and restore my group speed dial bookmarks? The update should have warned that this extension would be disabled. This is a disaster!

I have a VPN that is very easy to use according to MY wishes I want to TURN OFF FIREFOX VPN

I have been using this browser since Andreson first put it out there. Get out of my business or I will get out of yours

When I try loading certain sites while using Proton VPN i get the following error message: Server Not Found. If I disable Proton VPN and enable the VPN on Firefox the site come right up. Can someone please tell me why this happens and how I can make these load using Proton VPN?