Showing questions for topic:

I'm on a Mac running Big Sur 11.7.11 & I cannot log into my Yahoo mail account. The little dot just keeps moving.

Please tell me why I cannot login to Yahoo.mail. My mail account is [redacted] @yahoo.com. I don't know why, but I did get a message to enter my password to Yahoo in Se… (funda kabanzi)

Please tell me why I cannot login to Yahoo.mail. My mail account is [redacted] @yahoo.com. I don't know why, but I did get a message to enter my password to Yahoo in Settings, but was unable to do so.

Open 1

2 in 1: scrolling difficulty and font personalization

Hi everyone! I have a couple issues that I'm encountering for an otherwise solid experience. 1. Scrolling with my touchpad or touchscreen on my laptop is choppy with Fire… (funda kabanzi)

Hi everyone! I have a couple issues that I'm encountering for an otherwise solid experience.

1. Scrolling with my touchpad or touchscreen on my laptop is choppy with Firefex while being smooth as butter using Edge and Chrome. It's on a specific website with a ton of pictures - Slickdeals.net. No problems with all other websites. The issue is w or w/o hardware acceleration.

2. I thought I found something great with Firefox's option to disregard a site's native font...so that my chosen option will override every site. Instead, it's showing up on only a handful of sites I use. More confounding is the fact that changing font size is not taking effect...when I choose 'reader view' those options work perfectly but going into the main settings just won't act accordingly. I'm also on the Microsoft forum talking about help with a virus but I'd like to know if anyone else is struggling with this...thanks!

-Travis

Open 1

Ever since upgrade to macOS Tahoe 26.5.2 and Firefox about version 150 SOME forms have stopped working

eg https://transportnsw.info/opal-view/#/account/cards is meant to show down arrow next to name - does not appear; go to Profile, Edit address - 'Save as delivery address… (funda kabanzi)

eg https://transportnsw.info/opal-view/#/account/cards is meant to show down arrow next to name - does not appear; go to Profile, Edit address - 'Save as delivery address' checkbox and Submit button do not work. Also had this on the StGeorge bank page https://www.ui.stgeorge.com.au/resolve/etb0/createCustComplaint - Next button does not work. other sites as well have buttons not working (about 20% of sites?) (Sorry both the above examples need accounts to test). Often (not always) if I open the page with Chrome it works. I think they were working ok after macOS update but after a Firefox update went to a very light screen - problem started then.

Also - using about:support the copy raw data button works; the copy text button does not.

Thanks

Open 3

My bank's online bill-pay option suddenly stopped working after a recent Firefox update.

My bank's online bill-pay option suddenly stopped working (after years of no problems). The bank's help desk said that many Firefox users are having the same problem aft… (funda kabanzi)

My bank's online bill-pay option suddenly stopped working (after years of no problems). The bank's help desk said that many Firefox users are having the same problem after a recent Firefox update. So I had to switch to a different browser to pay my rent. PLease provide a fix. Thanks.

Open 1

Firefox has trouble loading my website correctly.

Hello, I'm having an issue with my website, https://bitlifeapk.org/, when it's opened in Firefox. Some pages appear to load more slowly than expected, while they seem to … (funda kabanzi)

Hello,

I'm having an issue with my website, https://bitlifeapk.org/, when it's opened in Firefox. Some pages appear to load more slowly than expected, while they seem to work normally in other browsers.

I've already cleared the cache, disabled extensions, and tested on different devices, but the issue still occurs. Has anyone experienced something similar or can suggest steps to identify whether this is a Firefox compatibility issue or something I should fix on my website?

Thank you for any advice.

Open 1

Scrolling issues using Windows 11

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is pos… (funda kabanzi)

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

Open 6 2 20

Can’t pay bills via bill pay in checking account.

Had been able to use bill pay for my checking account on my Mac desktop. Now when I hit submit and pay it doesn’t do anything. I’ve been told it’s my browser. Please advi… (funda kabanzi)

Had been able to use bill pay for my checking account on my Mac desktop. Now when I hit submit and pay it doesn’t do anything. I’ve been told it’s my browser. Please advise.

Open 1

Ynga Poker does not reload in firefox and shows" Sorry reload

Hello Firefox Support, I need your help with a problem in Mozilla Firefox. I play Zynga Poker on my laptop. Firefox is much faster than other browsers on my computer, but… (funda kabanzi)

Hello Firefox Support, I need your help with a problem in Mozilla Firefox. I play Zynga Poker on my laptop. Firefox is much faster than other browsers on my computer, but Zynga Poker does not load. It only displays the message "Sorry, reload." Reloading the page does not solve the problem. The game works in Google Chrome, but Chrome is extremely slow, making it difficult to play. Could you please help me find out why Zynga Poker does not work correctly in Firefox and how I can fix this issue? Thank you for your time and support. Kind regards

Open 3

Can't access LinkedIn account

I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared ca… (funda kabanzi)

I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared cache without success. I can access LinkedIn on Chrome. Can you suggest what I have done to my Firefox to cause this? Thanks!

Open 5

When I try to apply for jobs using Glassdoor or Indeed, I get to the final page and the browser won't progress to the next step. I have successfully applied in other browsers (Bing) but I prefer to use Mozilla Firefox. This problem just began a week ago.

Since I have been able to proceed and complete job applications to Indeed/Glassdoor in other browsers, I have to assume there is a setting somewhere in Firefox that is pr… (funda kabanzi)

Since I have been able to proceed and complete job applications to Indeed/Glassdoor in other browsers, I have to assume there is a setting somewhere in Firefox that is preventing me from completing these tasks. I would like some ideas, theories, and instructions to correct this problem sent to my email, [edited email from community support forum]. I have included some images of what I am getting. In some cases, I just get a spinning circle. In other cases, the screen goes "grey" and won't proceed. In the third example I have provided, the screen does nothing. Clicking the "Continue" button simply does nothing. It is as if the button has been rendered inactive. Thank you for your assistance.

Open 2

Unable to upload local files to Synology Nas via its Quickconnect

Firefox version: Latest version on Mac. MacOS: Latest version. Issues: After a certain date, I did not know what happened. After that date, I was unable to drag the local… (funda kabanzi)

Firefox version: Latest version on Mac. MacOS: Latest version. Issues: After a certain date, I did not know what happened. After that date, I was unable to drag the local files to my Synology Nas via its "Quickconnect" service in Firefox. I made several attemps trying to have this issue solved but in vain. Eventually I had to switch back to Chrome. By the way, I am able to log into Quickconnect in Firefox and delete files.

Open 1 29

GMX folders no longer loading

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to loa… (funda kabanzi)

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to load, then the grey boxes disappear and all I see is in the screenshot I have attached.

I have followed the instructions GMX provides. Cleared the cache, etc. Those didn't solve the problem. The second attachment shows instructions that showed when I did an online search. Please ignore the second suggestion regarding Thunderbird. If these instructions refer to gmx settings, I cannot access them as you see by the first attachment, there is no way I can access gmx settings. The icons you can see only change how my inbox contents are displayed. If the instructions refer to email settings within FIREFOX, I am still stuck as I can find no help within FIREFOX on GMX settings that deal with these settings. I am offering my firstborn, my beloved dog, Reggie, and my best wishes for a long and happy life to the person who can successfully help me with this problem. Hopefully, Pam Barkas

Open 2 20

why can not get onto my Farmville2 game

After last mac update i have not been able to get onto my Farmille2 game ive been using firefox on my macbook air no matter what I have tried hasn't worked going directl… (funda kabanzi)

After last mac update i have not been able to get onto my Farmille2 game ive been using firefox on my macbook air no matter what I have tried hasn't worked going directly to zynga just brings up chrome info which doesnt work can you please help ?

Open 2 10

cannot complete login to yahoo mail after latest firefox update

Since the latest firefox update, I cannot complete log in to yahoo mail account. I've been a Firefox user for over 14 years. It asks for authenication preference, then w… (funda kabanzi)

Since the latest firefox update, I cannot complete log in to yahoo mail account. I've been a Firefox user for over 14 years. It asks for authenication preference, then will not complete it. This is only since latest update form firefox. I'm on an older Macbook pro but everything else works.

Open 1 10

I can't log in to my Google account using Firefox

I can't log into my Google account using Firefox. Can log in on Chrome using the same device so I don't think the device is the problem. It was fine until about an hour a… (funda kabanzi)

I can't log into my Google account using Firefox. Can log in on Chrome using the same device so I don't think the device is the problem. It was fine until about an hour ago. When I attempted to click on a YouTube tab the tab closed. Any attempt to log in redirects me to a Google support page about deleting my cache and cookies. Which I've already done multiple times and I still can't log in.

Open 2 2