I-Firefox Community Forum

Using version 153 on Windows 11. I have never been able to activate the VPN. I have tried ALL of the suggestions on the support site, permissions, policies, customize toolbar, etc. There has never been any icon to activate. Obviously, this has been going on for months. Thanks.

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

bonjour,

j'utilise le VPN de firefox, j'ai compris ou trouver la consommation de données mensuel, seulement elle n'apparait pas dans la rubrique vie privée et sécurité des paramètres!

I'm aware that Firefox VPN comes with a 50 GB/month data limit. Having used it recently, I'm not finding anything that indicates how much data I have left for the month, and I haven't found anything pertaining to this under Settings or the FAQ.

The way you use VPN is you can either have it turned off, or turned on with exceptions you can put in a list. I'd like to be able to do the opposite, have it mostly turned off, except for some websites that require one to view. This is a QoL feature I would like in a future update.

When I try to set up the new built-in VPN setting it gets stuck in a loop:

I click the "get started" which then opens another tab where it gets me to confirm my account

Once I do that it says it will automatically open the VPN

When it does so the VPN window is the same one as before with just the "get started" button and no other options.

If I click on that it then opens another new tab and does the exact same thing in an unending loop

German: Kein intergiertes VPN bei ver. 152.0.5 Win 11 Pro privater Rechner und angemeldetem Konto verfügbar. Wie bekomme ich diese Funktion? English: There is no integrated VPN with Ver. 152.0.5 Win11 Pro, private computer and signin mozilla account available. What to do to get the function?

I'm using Windows 11 152.0.4 Firefox version I'm in Australia

I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, or Germany, the browser successfully routes traffic through those regions even though the VPN icon remains grey. However, when I select Canada, Firefox appears to accept the region change but no websites load at all. The browser becomes effectively offline.

The following error appears in the console:

Code SearchSuggestionController found an unexpected string value: HTTP error 2

1. dedupeAndReturnResults moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:639

fetch moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:36 Troubleshooting already attempted:

Disabled DNS-over-HTTPS

Cleared DNS and HTTP caches

Tested in Private Window

Tested in Troubleshoot Mode (Safe Mode)

Restarted Firefox

Switched between multiple regions

Confirmed that USA, UK, and Germany work normally

Only Canada fails consistently

None of these steps resolved the issue.

Expected behaviour: Canada region should function like the other regions and allow normal browsing.

Actual behaviour: Selecting Canada results in:

Blank pages

No network activity

SearchSuggestionController errors

Browser appears offline

Other regions continue to work normally

Conclusion: This appears to be a server-side failure or misconfiguration in the Canada proxy endpoint used by Firefox’s built‑in VPN. The issue is reproducible and persists across troubleshooting modes.

Please investigate the Canada endpoint for the built‑in VPN.

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

Hello. I recently started using the built-in VPN in Firefox.

According to the Use built-in VPN in Firefox information page, I should be able to see the data usage in my Settings. However, when i look there, I can see "Manage websites" block and the "Get more protection" block, but I cannot see the "Monthly Data Limit" indicator that's supposed to sit between them.

I am running Firefox 152.0.4 on Windows 10

Am I looking in the right place for the VPN data usage? Is there another place to find the Data Usage?

Thank you.

References: Please see the attached screen cap, and compare to the image on the help page, https://support.mozilla.org/en-US/kb/built-in-vpn#w_understand-the-50-gb-data-limit

VPN working properly, then quits for no apparent reason, gives me a sign up / sign in screen [Screenshot 2026-07-01 111229], I sign in <sign in as subscriber>, error [Screenshot 2026-07-01 111537], VPN doesn't work (checked with check my IP), but Mozilla says I signed in! [Screenshot 2026-07-01 111649] What gives? [Tried rebooting already]

I am unable to activate the built-in VPN. I am in a loop of getting started -> Activate Firefox’s built-in VPN for extra privacy and protection' then I click 'Continue' and then I get again back to 'get started'. The built-in VPN never activates. I am signed in while doing that and I am using a macbook to run firefox.