• Kusonjululiwe

Youtube and other webpages EXTREMELY SLOW started today after 1 1/2 years of usage

As the subject says Firefox very suddenly started giving me terrible loading times, despite all the sites working perfectly fine on other devices and browsers. Issue cont… (funda kabanzi)

As the subject says Firefox very suddenly started giving me terrible loading times, despite all the sites working perfectly fine on other devices and browsers. Issue continued with troubleshooting mode, not sure where to go from here. I will open youtube, it won't load about 5 thumbnails, I click on a video and it sets it to 140p and then it still lags the entire video as if I was using 1kbps internet. I tested my wifi connection and its having no problems. Something similar happened when I used to use Opera GX, it was fine for a long time and then one day terrible performance. Please let me know where to go from here. Windows 11 Pro.

Asked by Hayden N 1 usuku oludlule

Answered by Hayden N 14 amahora adlule

  • Kusonjululiwe

Keyboard shortcuts for media playing on browser accidentally disabled

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but thi… (funda kabanzi)

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but this has now been disabled. I cannot figure out how to get back to settings to re-enable this feature (checked online, in Mozilla support pages and on Mozilla community)

I think I tapped Ctrl + left arrow to bring up the settings box when I accidentally disabled the keyboard shortcut. Any help would be appreciated

Asked by fariad 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

Tabs on bottom

Hi OK so I was having some issues with firefox where I had to reinstall it and this did in fact resolve the issues I was having. Problem I have is this though when I… (funda kabanzi)

Hi

OK so I was having some issues with firefox where I had to reinstall it and this did in fact resolve the issues I was having.

Problem I have is this though when I reinstalled it I first backed up my chrome folder which had all my custom CSS to move the tabs to the bottom of the header area and when I then reinstalled FF I then copied the folder back into my profile folder using the More Info under the help menu to make sure I was in fact in the right profile folder.

Problem is the code isn't moving the tabs and I seem to remember some issues with this the last time we had to fix FF that something had changed with the Chrome folders and such.

So what do I need to do to get my tabs back on the bottom again as I hate them up top!

Version: 128.0.3

Thanks!

Asked by scottish2 2 izinyanga ezidlule

Answered by TechHorse 2 izinyanga ezidlule

  • Kusonjululiwe

Session Restore did suddenly not restore windows and tabs

I am currently running Firefox on Windows 11 (24 H2) and today, like I have usually done a lot over the past years I opened Firefox, did some browsing, then I quit the ap… (funda kabanzi)

I am currently running Firefox on Windows 11 (24 H2) and today, like I have usually done a lot over the past years I opened Firefox, did some browsing, then I quit the app. When I later opened Firefox (version 130.0.1 (64-bit)) no a single of my open windows got restored.

I have been relying on Previous session being restored. Today however, it did not work, and the option to use "hanburger menu" -> History -> Recently Closed Windows" do not show my windows I had open.

How can I find my old sessions? Can I restore them somehow from backed up data?

Asked by Niklas 4 ezinsukwini ezidlule

Answered by Niklas 3 ezinsukwini ezidlule

  • Kusonjululiwe

Recovering lost user data (logins, bookmarks, history, etc)

We deploy Firefox via a software called Pulseway and last night it reinstalled Firefox over the current installation for one of our users. When he logged in this morning,… (funda kabanzi)

We deploy Firefox via a software called Pulseway and last night it reinstalled Firefox over the current installation for one of our users. When he logged in this morning, all his data was missing from the browser as it appears to be a fresh installation. I'm unable to find his previous profile in the AppData folders (checked by going to about:profiles and opened each profile). There is no backup for this info, and he did not have a Sync account set up. Is there anywhere else I could possible recover this data for the user? Thanks in advance.

Asked by kelley5 2 emasontweni adlule

Answered by TechHorse 2 emasontweni adlule

  • Kusonjululiwe

FireFox Update Changes Configuration Settings

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This… (funda kabanzi)

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This happens only after updates.

Asked by poko0001 1 inyanga edlule

Answered by poko0001 2 emasontweni adlule

  • Ikhiyiwe

contact firefox

hi i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not… (funda kabanzi)

hi

i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not working can sort it out

2ndly its hard to get in touch with your crap support line can you also make it easier to get hold of your team rather going through 1000x pages, why is everybody not keeping any proper contact information you and google are same [edited]. exceptionally down the drain support. [edited] sort it out. or else i have to take further action.

Asked by jdoshi29 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

  • Kusonjululiwe

Error code: PR_CONNECT_RESET_ERROR

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago. I have clea… (funda kabanzi)

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago.

I have cleared the cache and cookies I turned off the addons and extensions I shut down the internet security I changed the proxy settings to "no proxy" I even changed cert9 to ccert9 and had firefox generate a new cert9

Nothing has worked.

HELP!

Asked by Gavin Barrett 1 isonto elidlule

Answered by Gavin Barrett 1 isonto elidlule

  • Ikhiyiwe

Firefox Android: Allow http login/password for whitelisted websites

I am developing a django website. The login on the default admin page is not working when I am testing locally on my mobile. I assume it is because the connection is htt… (funda kabanzi)

I am developing a django website.

The login on the default admin page is not working when I am testing locally on my mobile. I assume it is because the connection is http (and not https) in order to protect the users (which is a good thing).

I assumed this is the problem, because on chrome, I got also blocked, but I got this hint.

Therefore following 2 stories:

  • As a user, I wish I receive a feedback when something is blocked by the browser, so that I understand what is happening.
  • As a developer, I wish I could allow login on whitelisted sites (local websites like 192.* ?), so that I can test my website on android without creating self-signed-certificates.

If my assumptions are wrong (but the server did not receive any call), do you know, how I can visualize the network calls on android?

Asked by r.loutrel+firefox 1 inyanga edlule

Last reply by r.loutrel+firefox 1 inyanga edlule

  • Kusonjululiwe

Google search stops working intermittently in Firefox

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from M… (funda kabanzi)

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

Asked by Scott Provencal 1 inyanga edlule

Answered by Scott Provencal 1 inyanga edlule

  • Kusonjululiwe

All web pages only display in text format only

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cac… (funda kabanzi)

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cache/data, checked latest version. Not touched any setting and Edge works fine with same sites. After using Firefox as by preferred browser for many years it looks like I need to find an alternative which makes me sad.

Asked by max158 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox freezing

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting t… (funda kabanzi)

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Asked by Proto Plasma 1 inyanga edlule

Answered by Proto Plasma 1 inyanga edlule

  • Kusonjululiwe

Font Display corruption

Ever since I downloaded and started using Firefox I have had issues with the display of the fonts - I tried several options that fix the issue for a very short time.. a… (funda kabanzi)

Ever since I downloaded and started using Firefox I have had issues with the display of the fonts - I tried several options that fix the issue for a very short time.. and then next thing I know I get reverted back to the unreadable display.

Please see the attached image and help me find a permanent fix for the fox..  !

Thank you for your kind assistance.

Mark

P.S. when I started in troubleshooting mode the fonts are great.. and it works fine.

Asked by mrbear37 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

  • Kusonjululiwe

Firefox won't allow me to access facebook.com

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver… (funda kabanzi)

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver 130.0.1) on my Windows 10 PC, I tried accessing a FB page which I visit sometimes: https://www.facebook.com/OpenOscillator

Rather than reaching that page, I got a white screen with this error message: "Sorry, something went wrong." And since then, even visiting the Facebook home page (or any other FB page) has the same error message.

Today I tried the same thing on my Mac (OS 14.3), using Firefox and logging into facebook.com, which worked as usual. But when I went to https://www.facebook.com/OpenOscillator, I got the same error message: "Sorry, something went wrong." And as happened on my PC, now on my Mac I can't access any FB page on Firefox.

And just to mention, I've rebooted both the PC and the Mac, yet this problem persists on both devices.

Trying this same exercise on Edge on my PC does not have this problem. Nor does it happen when doing this on Safari on my Mac.

So, this problem has only been happening on Firefox. I can no longer access facebook.com with Firefox. Do you guys have any ideas how to solve this?

Helpful to know: Do you have the same outcome if you visit this FB page: https://www.facebook.com/OpenOscillator

Thanks for your assistance! Steven

Asked by Steven Churchill 1 isonto elidlule

Answered by Steven Churchill 1 isonto elidlule