free VPN

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I… (funda kabanzi)

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

Open 8 43

Library in History

I got a notification from Firefox to update the browser. Which is fine. But, when I tried to go to History to delete the downloads and previous months history. It will no… (funda kabanzi)

I got a notification from Firefox to update the browser. Which is fine. But, when I tried to go to History to delete the downloads and previous months history. It will not allow me to delete the months history. It does nothing.

I hope you have a resolution for this issue. Thanks.

Shannon

Open 8 92

Cabelas.com and Basspro.com won't connect after the last update. Teva.com hasn't worked in over a year

After the last update Cabela's and Bass Pro websites are blocked, won't connect. Teva has been blocked for over a year, and I can't find a page on here where you can ins… (funda kabanzi)

After the last update Cabela's and Bass Pro websites are blocked, won't connect. Teva has been blocked for over a year, and I can't find a page on here where you can instigate a trouble ticket.

Firefox has been a great browser until lately, I'm disappointed guys!

Open 6 71

Can't see my profiles in the new profiles UI

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, wh… (funda kabanzi)

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, which is 149.0.2 and I still don't have the new UI. Specifically, I do not see my profiles in the new UI.

When FF launches I see the new UI but my profiles are nowhere to be see as you can see in the screenshots:

https://postimg.cc/gallery/tFXz00m

I have 2 profiles and they each have their own name.

Instead I am presented with 2 option "Original Profile" and "create new Profile". When I click on orignal profile, Firefox opens my default profiles which has its own original name. However, when go throught the new UI o switch profiles, I do not see my other profile. Moreover, if I click manage profiles, I don't see either of my profiles.

The only way I am able to launch my 2nd profile is the old fashiong via "about:profiles".

Why can't I see my profiles in the new UI?

On my 2nd profile, I don't even have the new profiles UI.

Why dont't I have the new profiles UI months after you launched it?

Please help!

Open 6

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video m… (funda kabanzi)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Open 5 85

Problems when opening xml local file with firefox

Sometimes I need to open XML files on my PC or in a network folder. If I open the file in the first tab in Firefox, it displays a neat and formatted rendering that makes … (funda kabanzi)

Sometimes I need to open XML files on my PC or in a network folder. If I open the file in the first tab in Firefox, it displays a neat and formatted rendering that makes it easier to read. However, if I open yet another tab, it displays a sequential text file that's difficult to read. How can I apply the style of the first tab to all open tabs? I've attached explanatory images (I hope). The second image shows how I'd like the XML file to always be displayed, regardless of the tab's position. Firefox 149.0.2 on windows 11

Open 4 15

Firefox latest version

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says '… (funda kabanzi)

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says 'Firefox up-to-date'. Could you advise how I can update to latest version 149 please?

Open 4 35

How to Select a Firefox Perofile

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF… (funda kabanzi)

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:


[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent


I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

Open 4 18

Firefox vertical tabs: How to hide tab previews?

I'd like to know how to hide the previews for vertical tabs in Firefox. I've already unchecked the "Show preview image when hovering over tabs" option in the settings. Is… (funda kabanzi)

I'd like to know how to hide the previews for vertical tabs in Firefox. I've already unchecked the "Show preview image when hovering over tabs" option in the settings. Is it impossible to hide them?

Open 3 19

Lost all bookmarks, saved passwords,

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this i… (funda kabanzi)

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this information that I need

Open 3 12

Third-party Password Managers

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attac… (funda kabanzi)

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attached screenshot), and also greyed out so I can't alter it. Firefox keeps asking to save passwords for sites that I sign into. Can anyone suggest how I can fix this. To my way of thinking, if a thrid-party password manager is installed, Firefox should see this (it does) and automatically set itself to not ask.

Open 3 89

Which file to bypass in Iolo System Mechanic to avoid loss of bookmarks

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which … (funda kabanzi)

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which file(s) to ignore in System Mechanic to avoid this issue, but it is not allowing me to specify the files in my Appdata folders that I suspect it is clobbering. Has anyone been successful with this? I am getting tired of restoring my bookmark files every time I use the program. My wife's computer is having the same issue, and even worse in that she has also had her entire bookmark backup files wiped clean, which required her to re-enter all of her bookmarks manually. The folks at Iolo want me to pay for support before I can get any help from them.

Open 2 16

Firefox not loading pages fully if AVG Web Shield Setting Enable QUIC/HTTP3 scanning is Enabled

Hello, I have just setup a new desktop computer which has the latest versions of Firefox and AVG Free. Firefox is not working properly, sometimes not completely loading p… (funda kabanzi)

Hello,

I have just setup a new desktop computer which has the latest versions of Firefox and AVG Free.

Firefox is not working properly, sometimes not completely loading pages, images or is not loading pages at all.

If I disable the AVG Web Shield Setting “Enable QUIC/HTTP3 scanning” then Firefox behaves normally.

The build of AVG Free is 26.3.10886.974 and the version of Firefox is 149.0.2.

Regards,

fbagnato

Open 2 13

With the 149.0.2 update I can not display my homepage anymore. My homepage is Yahoo.com

Recently my system updated Firefox to version 149.0.2. It works great! However, it will not display my homepage which is yahoo.com. I can go to any other website and … (funda kabanzi)

Recently my system updated Firefox to version 149.0.2. It works great! However, it will not display my homepage which is yahoo.com. I can go to any other website and everything is normal. But when I click on the little house for "Homepage" it briefly displays and then goes blank.

This does not happen when I use a different browser.

Please advise.

Open 2 6

Is there a way to revert to the old search bar? The new design adds unnecessary clicks.

In previous versions of Firefox, using an alternative search engine was seamless: I just typed my keywords and clicked the specific search engine icon. With the current u… (funda kabanzi)

In previous versions of Firefox, using an alternative search engine was seamless: I just typed my keywords and clicked the specific search engine icon.

With the current update, the workflow is much longer. Now I have to:

1. Type the keywords 2. Click the dropdown arrow 3. Select the alternative search engine icon 4. Hit Enter

Why was this UX change made? It feels like a step backward.

Open 2 31

Crash with no crash report on meet.google.com

I face an issue with the browser crashing when in google meeting (meet.google.com). The problem persist in a new profile created with 'firefox.exe -P' and also in the tro… (funda kabanzi)

I face an issue with the browser crashing when in google meeting (meet.google.com). The problem persist in a new profile created with 'firefox.exe -P' and also in the troubleshooting mode. The crash is triggered when I am in the google meeting (with allowed microphone) and I manipulate with windows of the browser - across multiple monitors (switching tabs, moving tabs between windows, closing firefox windows, opening them, "dropping" the tabs onto another applications - chrome, spotify - which opens a new firefox window). Sometime the crash happened once I closed the google meeting tab. Unfortunately it happens "randomly" and I was not able to come with a specific series of steps to reproduce the crash. But it happens always when I am in the meeting and play with the windows for a while.

The crash: Firefox freezes for a few seconds (~3s) and then closes itself - all windows. %appdata%\Mozilla\Firefox\Crash Reports\pending contains a new .dmp file, but it has 0 bytes and no .extra file is created, hence it cannot be submitted via about:crashes. The crash reporter is not opened when firefox crashes. The attached troubleshooting information are from the new clear profile where the crash happens as well.

Open 2 8