Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

syncing tabs from pc

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page t… (funda kabanzi)

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page that shows all my saved tabs and bookmarks look the same on my tablet? sheesh...

Asked by John 3 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 3 emasontweni adlule

changed phones need to transfer passwords

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stor… (funda kabanzi)

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

Asked by rthefko 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

Firefox instalation on Android 12

I have just reactivated a (duplicate) computer which I have only used 2 or3 times in the last year. I have been asked to re-input my Firefox password. Now it wants me to … (funda kabanzi)

I have just reactivated a (duplicate) computer which I have only used 2 or3 times in the last year. I have been asked to re-input my Firefox password. Now it wants me to sync Firefox with my (android) phone.

For some reason, Firefox has not been installed on my phone, although other browsers that I have never previously heard of seem to have auto-installed themselves.

I have tried to download the "no fuss" version of Firefox, but it is asking for credit card details. Other browsers allowed me to skip this step, but Firefox will not allow me to proceed, and does not provide a "skip" facillity.

I ABSOLUTELY REFUSE to allow my credit card details to be stored on my phone or in a browser. Storing the credit card data would not confer any advantage, because I have multiple credit cards, and I select the card for each transaction according to my location, the currency being billed, and whether the card offers cashback or loyalty points for the type of transaction I am making.

Has anybody else encountered this problem ?

Asked by ken.speakman 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

I rebooted my iOS on Macbook and all my bookmarks are gone. They never came back when I signed in. They were still on my phone. I tried Sync. Now all my bookmarks off my phone are gone!

The subject says it all. Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my … (funda kabanzi)

The subject says it all.

Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my bookmarks were safe. When I redownloaded and signed into Firefox from my Macbook I had no Bookmarks, no backup file, clicked sync, nothing happened. I still had all my bookmarks on my iPhone Firefox there and tried sync there.

Instead of syncing all my existing bookmarks or giving me a warning I was going to sync my Macbook(missing all bookmarks) to my iPhone(still had all bookmarks) it sync'd to now the iphone having no bookmarks, account passwords or cookies.

I have read through all the articles, I have tried to contact any support. Please help.

Thanks, Garrrett

Asked by gcadou 1 inyanga edlule

Last reply by NoahSUMO 1 inyanga edlule

Can't sync account to desktop

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "accoun… (funda kabanzi)

So on a fresh macos install logging in to sync my addons/bookmarks etc isn't working. It either directs my to a setting on mobile that doesn't exist, or just says "account disconnected" and prompts to log back in - even though I'm already logged in! It's driving me a bit mad tbh. Any ideas what's happening?

Asked by cillian.void 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

After sync I can't see my all save bookmarks

Hii there, I need your support, i already sync my account in firefox but this time i can't see my save bookmarks in 'Bookmarks' I don't no why is this happening but i … (funda kabanzi)

Hii there,

I need your support, i already sync my account in firefox but this time i can't see my save bookmarks in 'Bookmarks'

I don't no why is this happening but i kindly request you to solve this problems asap!


Thank you,

Asked by Zunaid Hashmi 2 izinyanga ezidlule

Last reply by Cherize Van zyl 2 izinyanga ezidlule

new phone no collections?

I just signed into a new phone with my mozilla account and all my collections and bookmarks are gone. I have synced multiple times. Advice on how to get all those saved i… (funda kabanzi)

I just signed into a new phone with my mozilla account and all my collections and bookmarks are gone. I have synced multiple times. Advice on how to get all those saved items back?

Asked by nicolemarie188 2 izinyanga ezidlule

Last reply by Cherize Van zyl 2 izinyanga ezidlule

won't sync collections after Android factory reset, even though bookmarks did

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have ma… (funda kabanzi)

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have many, or did.

I'm sure I've just missed a step, but been reading for 3 weeks now .... any idea's?

Asked by Richard Barnes 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule