Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (funda kabanzi)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Asked by colin_obrien 23 amahora adlule

Last reply by Denys 16 imizuzu edlule

Firefox refusing to open.

My copy of Firefox, installed on a MacBook Air, has suddenly decided not to open. When I click the icon I see a brief flicker on the screen but the application does not o… (funda kabanzi)

My copy of Firefox, installed on a MacBook Air, has suddenly decided not to open. When I click the icon I see a brief flicker on the screen but the application does not open. Version is 140.0.4. Has anyone else experienced this?

Asked by tudogz1947 10 amahora adlule

Last reply by NoahSUMO 1 ihora elidlule

Issue with Input Box on ChatGPT Using Firefox

Dear Firefox Support Team, I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to typ… (funda kabanzi)

Dear Firefox Support Team,

I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to type anything into the input box ("Ask anything" field). The box would not respond to clicks or keystrokes, effectively preventing any interaction.

After switching to a different browser (e.g., Chrome), the problem disappeared, so it appears to be specific to Firefox.

Kindly look into this compatibility issue. I’m using the latest version of Firefox on [insert your operating system, e.g., Windows 10].

Thank you.

Best regards, James Tang

Asked by James Tang 6 amahora adlule

Last reply by mia.sedneser 1 ihora elidlule

BookMarks all have disappeared

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it… (funda kabanzi)

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

Asked by mintor2 4 amahora adlule

Last reply by NoahSUMO 3 amahora adlule

login fails using good password to att mail server

using Tbird, 3 email accounts are working fine. login to att mail server fails always. Att server settings: imap, port 993, ssl, normal password, smtp port 465. i can … (funda kabanzi)

using Tbird, 3 email accounts are working fine. login to att mail server fails always. Att server settings: imap, port 993, ssl, normal password, smtp port 465. i can login to att from web apps and numerous email programs. I want to use Tbird again, have previously used it for years!

Asked by tomoc1128 14 amahora adlule

Last reply by sfhowes 6 amahora adlule

Trouble setting up tbsync

I'm trying to setup tbsync to use with Google Contacts. I'm running 128.12.0 esr. I've installed tbsync and Google-4-tbsync. I followed the instructions to create Goog… (funda kabanzi)

I'm trying to setup tbsync to use with Google Contacts. I'm running 128.12.0 esr. I've installed tbsync and Google-4-tbsync.

I followed the instructions to create Google credentials, but where do I put them? And the account setup for tbsync asks for a "client secret" - what's that?

Asked by henbor29 13 amahora adlule

Last reply by sfhowes 6 amahora adlule

For no reason I can determine my leftmost column displaying my accounts and archive folders has disappeared

For no reason I can determine my leftmost column displaying my accounts and archive folders has disappeared. I have spent hours trying to find an answer but nothing I hav… (funda kabanzi)

For no reason I can determine my leftmost column displaying my accounts and archive folders has disappeared. I have spent hours trying to find an answer but nothing I have tried has worked.

Asked by David Wilson 9 amahora adlule

Last reply by sfhowes 7 amahora adlule

I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (funda kabanzi)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Asked by abd3mobaraki 1 inyanga edlule

Last reply by jonzn4SUSE 7 amahora adlule

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (funda kabanzi)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 2 emasontweni adlule

Last reply by jonzn4SUSE 7 amahora adlule

Remove URL bar padding

The clickable area of URL bar for Firefox Android is way too small and narrow compared to Chromium based browsers. It's often irritating to accurately tap/click on the ti… (funda kabanzi)

The clickable area of URL bar for Firefox Android is way too small and narrow compared to Chromium based browsers. It's often irritating to accurately tap/click on the tiny narrow URL box area to access search mode. Especially on a regular basis. Below are the screenshots of layout bound margins comparing Firefox Android with Chrome Android URL bar margins.

Asked by pr.mahi 1 usuku oludlule

Last reply by Paul 12 amahora adlule

stripped down version of Firefox for Android

Dear Support, I hope somebody may be able to help. Many years ago, Firefox used to have a 'stripped down' version. This type of version, I cannot for the life of me re… (funda kabanzi)

Dear Support,

I hope somebody may be able to help. Many years ago, Firefox used to have a 'stripped down' version. This type of version, I cannot for the life of me remember its name, was able to be used to open the browser. It was a minimal version of the browser, starting with no bookmarks, no passwords, no extensions etc. It just allows the browser to start. It can then be used by developers to test out if the browser works with a certain app.

Be most grateful for the name of this version of Firefox for Android. Would just like to report a bug with the latest version of Firefox for Android using the Bugzilla system, Marek

Asked by MAREK_WES 16 amahora adlule

Last reply by jscher2000 - Support Volunteer 12 amahora adlule

"Subject: Feature Request: Option to Download PDFs as JPGs in Firefox

Dear Firefox Team, I am writing to suggest a new feature that I believe would significantly enhance the user experience in Firefox. Currently, when we encounter a PDF f… (funda kabanzi)

Dear Firefox Team,

I am writing to suggest a new feature that I believe would significantly enhance the user experience in Firefox.

Currently, when we encounter a PDF file on the web, Firefox only allows us to view or download it as a PDF. It would be incredibly beneficial if, when a user clicks on a PDF link (or during the download prompt), there was an option to choose whether to download the file as a PDF or as a JPG image.

This functionality would save users a considerable amount of time and effort by eliminating the need to use third-party online converters or desktop software to transform PDFs into JPGs. This is particularly useful for extracting images or specific pages from documents for quick sharing, presentations, or website use.

I believe this feature aligns with Firefox's commitment to user convenience and efficiency. Thank you for considering this suggestion."

Asked by Shafiqul Islam 15 amahora adlule

Last reply by jscher2000 - Support Volunteer 13 amahora adlule

YouTube channel confusion for comments

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTu… (funda kabanzi)

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTube channel for [email_1]@gmail.com with the new email, [email_2]@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

Asked by Dr. Raymond G. Whitham 1 usuku oludlule

Last reply by Dr. Raymond G, Whitham (DrZoonotics) 13 amahora adlule