prompt forced in on 114.0.1 advertising firefox product

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intenti… (funda kabanzi)

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intentionally annoying, "thing" from MY PC(of course Mozilla couldn't be bothered to tell us they were installing a continuous advertisement for google, and FORCE installing it as search engine). I want this endless advertisement removed, post haste.

Asked by henryjames6 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Your Firefox profile cannot be loaded. It may be missing or inaccessible

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename pro… (funda kabanzi)

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

Asked by ms.sona.12 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Synchronization failed

Hello Today, after installing the new Windows, I also installed the Firefox browser. But after I logged into my regular Firefox account, none of my previous account infor… (funda kabanzi)

Hello Today, after installing the new Windows, I also installed the Firefox browser. But after I logged into my regular Firefox account, none of my previous account information, including plugins, bookmarks, and passwords, synced. I used this account for several years and all my information was stored in it. please guide me.

Asked by Dovit 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Can Thunderbird be configured to leave emails on my Network Solutions server?

I am not a tech person, but I have a clue. Network Solutions hosts my domain, and my email is based upon that domain (name@domain.com). I use the most current Thunderbird… (funda kabanzi)

I am not a tech person, but I have a clue. Network Solutions hosts my domain, and my email is based upon that domain (name@domain.com). I use the most current Thunderbird version (April 2023) for my PC email. Up until recently, my server settings left emails on the NetSol server. I believe they were POP3 settings. I had my Thunderbird folders on my PC all nice, and then a big email bucket on the NS server. Maybe the folders were there, too. I hardly ever looked at my NS webmail app. I just figured it was there as "backup". NS recently sent an email advising about an upgrade to a TLS 1.2 server, and providing new server settings: "We’re updating our security... Due to an increase in attacks and security vulnerabilities in recent years, older versions TLS 1.0 and 1.1 are no longer being used. To make sure your data continues to be safe, we are supporting the more advanced TLS 1.2". When I reconfigured my Thunderbird settings, I opted for an IMAP set-up, which I thought always left a copy on the server. Later, after watching my Thunderbird with its new settings import 1000s of emails over many hours into my PC, which I then sorted into folders, when I accessed my NS webmail inbox, all my emails, the 1000s that came in, were gone. The new IMAP setting seems to have removed (rather then "mirrored") my emails from the NS server. Is this right? I thought IMAP left emails on a server, and POP3 took them off unless a user specified "leave a copy on the server". PLEASE can anyone help?

Asked by RLP 5 izinyanga ezidlule

Last reply by david 5 izinyanga ezidlule

Helvetica font renders blank after updating to 112 via snap store

After running `snap refresh firefox`, many sites I use no longer render any text. Via some fiddling via the developer console, it appears to be that any text with `font… (funda kabanzi)

After running `snap refresh firefox`, many sites I use no longer render any text.

Via some fiddling via the developer console, it appears to be that any text with `font-family: Helvetica`. Removing that CSS restores the text, adding it removes the text.

There's a fix for CVE-2023-29537 in this release that affects font initialization - possibly related?

Asked by daniel270 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Hmm. We’re having trouble finding that site.

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.o… (funda kabanzi)

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.org, skysports.com and sportinglife.com . Just four of at least 14 give the Hmm. We’re having trouble finding that site message. I use No Proxy and have my anti-virus turned off when I get the message. I have tried various other proxy settings but the same thing happens. The thing is that I have to keep refreshing the page until it does actually connect and that can take a good few minutes. Sometimes I have to restart the browser. Why is this happening since the last few updates?

Asked by pete_scott2 2 emasontweni adlule

Last reply by cor-el 17 amahora adlule

Minimum Ubuntu Version For Thunderbird 115

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS. And by the way, when are you planning to make it available on APT? … (funda kabanzi)

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS.

And by the way, when are you planning to make it available on APT?

Thanks, Tal Sabadia

Asked by sabadiatal 2 izinyanga ezidlule

Last reply by Wayne Mery 2 izinyanga ezidlule

Intrusive VPN popup pushing Firefox VPN

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intru… (funda kabanzi)

Today Firefox stopped altogether and dimmed the entire window and popped up a "Try the Firefox VPN" message. I use Firefox specifically to get away from disruptive, intrusive violations like that. This needs to be removed immediately and never ever happen again. It's completely antithetical to the core values of Firefox.

Furthermore, several users have reported it breaking their browsing. See this Reddit thread:

https://www.reddit.com/r/firefox/comments/13rnt88/why_is_firefox_windows_11_version_showing_me/

This affected me on Windows 10 running Firefox 113.0.2 64 bit.

Asked by ben153 4 izinyanga ezidlule

Last reply by a.mpoygiatiwths 4 izinyanga ezidlule

Reverting from Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova

How do I correct my serious error (when tired) in allowing a Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova to install on my Laptop (Windows 10 Home, 64 Bit). I failed … (funda kabanzi)

How do I correct my serious error (when tired) in allowing a Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova to install on my Laptop (Windows 10 Home, 64 Bit). I failed to read the Release Notes by trusting Mozilla wouldn't issue such a drastic change without Warnings as it was not just an 'Upgrade'! It has screwed up my Set up, Folders etc., completely changed layout, can't find 'Write Message' tab etc. etc . etc.

The previous Thunderbird Version had many problems further introduced by 'Upgrades' but was at least still had continuity with earlier Versions with a functional MMI (man machine interface) instead of all the changes introduced with the 115.2.2, which in my opinion should be withdrawn completely. N.B My experience in Systems Control, as an Air Traffic Control Engineer, we would throw this out as not fit for purpose.

Help Please and explain how can I revert back to an Earlier Version?

Asked by 100percent 2 emasontweni adlule

Last reply by hkr3 4 amahora adlule

Can't Update Firefox

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking f… (funda kabanzi)

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking for updates, but I can't get passed that point. I get this error message stating "Failed to check for updates."

Chrome was giving me much of the same issue, I've allowed GoogleUpdate on my firewall rules, restarted the PC and tried again. Still got the same error message. I have no other antivirus software installed on this device other than the Windows Defender default app. Firefox hasn't told what I should be allowing past my firewall so I haven't tried anything similar for Firefox.

I also tried uninstalling Firefox, but when I tried to reinstall, I couldn't finish that process because clicking on Download Now led me to this error message stating "Hmm. We’re having trouble finding that site.

We can’t connect to the server at download.mozilla.org."

I assumed this was maybe a DNS issue. I tried a DNS flush but that also was ineffective. I tried changing my DNS servers to 1.1.1.1 and 1.1.1.2, also tried other known DNS servers but that didn't work either.

In the meantime, I'd like to at least get an offline installer going because my current version is 110.0.1.

Thank you.

Asked by kimberly9 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

Firefox 113.0.1 Checksum error installation file

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message d… (funda kabanzi)

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message due to a Checksum error. All others versions of Firefox downloaded can be checked correctly by 7Zip, but this installation file show an error message that I never have received. Is there a problem with the file? Thanks

Asked by enriquespain 4 izinyanga ezidlule

Last reply by lexluthermiester 2 izinyanga ezidlule

Twitter Videos Volume Control Not Showing Up

I have installed Firefox recently after migrating from Opera GX and I noticed I cannot control Twitter videos volume, only mute. I already tried to reinstall, tried with … (funda kabanzi)

I have installed Firefox recently after migrating from Opera GX and I noticed I cannot control Twitter videos volume, only mute. I already tried to reinstall, tried with Troubleshoot Mode and I can't fix this. Is there a way to fix?

I have a gif showing the issue: https://i.gyazo.com/f73c4de39df3161e527f754ed694772a.mp4

Asked by Lorielthy 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Trouble accessing one particular webpage- recent problem-

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Fi… (funda kabanzi)

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Firefox 111.0.1 Norton Internet Security Tried without Norton - no success Best way to find what the problem could be? Have a mozlz4 dump but cant open with firefox ext. mozlz4-edit Help appreciated M

Asked by fmas1 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

How to Subscribe to the other folders from Hotmail account with POP3, in Thunderbird?

Hi. I have a Premium Hotmail account (Microsoft 365 Basic) with 50GB mailbox. I am using Thunderbird v115.1.1 and POP3 to connect to my Hotmail (in my Windows 11). Rec… (funda kabanzi)

Hi. I have a Premium Hotmail account (Microsoft 365 Basic) with 50GB mailbox.

I am using Thunderbird v115.1.1 and POP3 to connect to my Hotmail (in my Windows 11).

Recently, due to very large MBOX file in Thunderbird and slowness in search, I deleted my profile entirely, I went to Hotmail's webmail (OWA) and I created 2 subfolders:

a) 2015-2020 b) 2021-2023

and I moved all my e-mails from Inbox there (according to dates).

Now, I want to connect again my Hotmail account to Thunderbird, with POP3 again, and to Subscribe also to these new folders (to be able to have them locally).

I am connecting with POP3 but I am not able to see these folders.

Why?

How can I Subscribe/Download them?

I do not want to use IMAP.

Thank you.

Asked by MinimalTech 1 inyanga edlule

Last reply by david 2 emasontweni adlule

Clicking/popping in Audio streams in FF, not in Edge

I've noticed forever in FF (v115) that whenever I try to play an audio stream on a web page, like a soundcloud or other stream (that shows a waveform and a play button, n… (funda kabanzi)

I've noticed forever in FF (v115) that whenever I try to play an audio stream on a web page, like a soundcloud or other stream (that shows a waveform and a play button, not video) that I always get clicking and popping at regular intervals. I've always suspected it is due to a sample rate mismatch between FF and my MOTU UltraLite Hybrid MK3, which is always set at 48kHz. I've tried myriad settings to remedy the issue to no avail. Here is an example - scroll down to the Demos: section and play one of the streams.

Today, I tried opening the same web page in Edge and all of the streams I tried played PERFECTLY without the clicking and popping. I click back over to FF and play the streams and there is the clicking and popping. This leads me to believe that this is a FF problem, and not with the audio interface or Windows 10 Sound. Sometimes, rarely, I experience the same issue with YouTube videos, but it is always with audio streams.

Does anyone know why this occurs and if there is a way to fix it. It is so frustrating that I'm seriously considering giving up on FF after 20+ years. This has been happening as long as I can remember, and I kept hoping it would get resolved at some point, or I'd find a fix or hidden setting, but that doesn't look likely. Maybe somebody can help?

Asked by Shane 2 izinyanga ezidlule

Last reply by zeroknight 1 inyanga edlule

Supernova changed highlight colors for the UI elements, can I get them back to the system default?

Manjaro 23.0.0 Thunderbird 115.0.1 Before the update to Supernova, Thunderbird light theme used the system color for the UI elements highlight. In my case, green. Now it… (funda kabanzi)

Manjaro 23.0.0 Thunderbird 115.0.1

Before the update to Supernova, Thunderbird light theme used the system color for the UI elements highlight. In my case, green. Now it is blue everywhere, which irritates my eyes. I attached before and after images, so you have an idea. Can I get back the green?

Asked by ojetko 2 izinyanga ezidlule

Last reply by aaronliu0130 1 inyanga edlule

Email account does not send from my iphone and does not receive emails on my computer.

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from m… (funda kabanzi)

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from my phone account. When I try to send emails from my phone the email bounces to my outbox where it sits and I get a message that says "Cannot Send Mail The sender address was invalid" I think something was off in the initial setup because this problem has persisted from the beginning however I cannot figure out how to fix it. Need help please so that email sends and receives from either location: computer or iphone.

Asked by editor33 2 izinyanga ezidlule

Last reply by david 2 izinyanga ezidlule

outlook dot com error when signing in

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morn… (funda kabanzi)

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Asked by billy_hill_65 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Possible text rendering glitch on Samsung Galaxy Tab A (2017) SM-T380 Android Tablet

Samsung Galaxy Tab A (2017) SM-T380 Android version: 9 Firefox 115.0.1 Only Addon is ublock origin I've had this problem for months now, but it was never as bad as it ha… (funda kabanzi)

Samsung Galaxy Tab A (2017) SM-T380 Android version: 9 Firefox 115.0.1 Only Addon is ublock origin

I've had this problem for months now, but it was never as bad as it has become now on the latest Firefox 115.0.1 Android release. The issue would (seemingly) mainly occur on text heavy websites, like Wikipedia, but it never disrupted me enough to file a report until now. It's now happening on practically every website I can visit.

Basically, huge 'blocks' of websites will be 'blanked out', and the only way to potentially work around this is to pinch zoom until these 'blocks' get out of the way of the text/page elements they're obscuring. This isn't consistent however, so you can't reliably just pinch to zoom to a perfect level to have the page render all the way correctly, the 'blocks' will simply move to obscure other parts as you're zooming and trying to fix whichever specific portion of the screen you want to see properly.

So far I've tried disabling ublock origin for pages this was occurring on, clearing the program cache, restarting my phone, clearing all browser cache/history, toggling the different Accessibility options pertaining to page zoom, and none of these things have worked at all.

I've attached some screenshots of how this looks when zooming in. Other browsers (the Samsung browser, specifically) don't have this issue on this tablet, and I saw one google play store Firefox app review with my same device also mention having a similar sounding issue.

Anyone have any idea what the issue could be? If more screenshots from a different website are needed, or if I should have posted this elsewhere, please let me know.

Asked by yungtarp99 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule