Hello,
I have followed the instructions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, and also tried several variations thereof - all… (funda kabanzi)
Hello,
I have followed the instructions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, and also tried several variations thereof - all without success.
PROCEDURE:
After each failed attempt, I uninstalled TB. The TB profile folder under %APPDATA% was also removed, and a new clean copy of TB installed, once 78.6.1 and once 78.0.1.
Nothing of the below resulted in the Profile and emails coming up when opening TB:
1. Pasting the saved TB profile source folder over the newly installed TB destination folder.
2. Emptying the newly installedTB destination folder first, then pasting the saved TB source files/ folder into it.
3. Merging the contents of the newly installed TB destination folder with the contents from the saved TB source files/ folder.
4. Pasting the saved source "Profiles" folder over the newly installed destination "Profiles" folder.
5. Emptying the newly installed destination "Profiles" folder first, then pasting the saved "Profiles" source files/ folder into it.
6. Merging the newly installed destination "Profiles" folder with the saved "Profiles" source files/ folder.
7. Pasting the saved source folder "hpaxv0u8.default-release" over the newly installed "…...default-release" folder (its name changed with each new TB install).
8. Emptying the newly installed destination folder "…..default-release" first, then pasting the saved source files/ folders from "hpaxv0u8.default-release" into it.
9. Merging the newly installed destination folder "….default-release" with the contents with the "hpaxv0u8.default-release" source folder.
RESULT:
Each time, the profile files are copied and visible in the directory.
But on opening TB, the prompt comes back on asking to set up an email account.
https://support.mozilla.org/en-US/questions/1289124?utm_campaign=questions-reply&utm_medium=email&utm_source=notification#answer-1318119 advises to paste the source folder "hpaxv0u8.default-release" over destination folder "…...default-release" and delete the remaining default folders in the destination Profiles folder.
When I do that, TB is unable to start up. Error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."
NOTES:
- The two TB versions were downloaded from https://archive.mozilla.org/pub/thunderbird/releases/78.6.1/win64/ and https://archive.mozilla.org/pub/thunderbird/releases/78.0.1/win64/.
- The two TB versions were each installed and removed nine (9) times (as per above). On the same PC as before, where TB had worked just fine: Windows 10, 64-bit.
Wot to do? Many thanks.