Yonke imikhiqizo Isithangami Sokwesekwa

Dear Sir/Madam:

I am following your instructions per email from Mozilla Support on Thursday, Nov 23, 2023 sent by Manuel).

I am sending you this request for help since I am unable again to download (pop) my email messages to Thunderbird client on my laptop. I have done nothing to cause this. It happened suddenly today. Last time it happened was on Nov 16: I could not download my emails for over ten days. Then suddenly it downloaded all messages from Nov 16 until today. BUT it stopped downloading again today at 12:52 pm eastern time. Obviously there is a problem with Thunderbird and I desperately need your help. Please check my account and tell me what to do. Why is this happening. I talked to Yahoo Small Business support, they check everything but they determined that the problem is with Thunderbird and they asked me to contact you. I did that when the problem happened on Nov 16. I did not get any support from you then. I hope you will help me this time, please. Do not ask me to resubmit the question again since you already have my question and I followed the steps you gave me.

There might be some suspicious activities that are causing this problem. Please check this. On both days the interruption happened (Nov 16 and today Nov 30), I received multiple emails with the following content. Clearly, these are all suspicious emails. Today I received 7 such messages between 3:44 pm and 4:18 pm. The message says:

=============================

Subject: REMINDER!!! Scheduled Storage Maintenance

November 30, 2023 From: abc@abctechnolab.com To: smari@arys.org

Thu, Nov 30 at 4:18 PM

Email Storage Update Dear Smari,

Your emaiI storage is scheduled for Maintenance today November 30, 2023. You wiII have to verify and confirm your emaiI to compIete the Storage Restore, or your account wiII be suspended/terminated within 24 hours in efforts to reduce congestion.

Restore Storage

=================

I do not believe you sent me these messages and Yahoo Small business did not send these messages either. Someone else did. I suspect these are phishing or scam type attempts. The only difference in the 7 messages sent today was the "From: ", the body of the messages is the same.

November 30, 2023 From: info@ironandvelvet.co.uk To: smari@arys.org

November 30, 2023 From: collectorsfest@cnypromotions.com To: smari@arys.org

November 30, 2023 From: contactus@printland.in To: smari@arys.org

November 30, 2023 From: sales@wellworthwireropes.com To: smari@arys.org

November 30, 2023 From: sales@wellworthwireropes.com To: smari@arys.org

November 30, 2023 From: dealers@hplctechnologies.com To: smari@arys.org

Again, the problem is that I cannot download my emails at all. When I click on Get New Messages for smari@arys.org from the Thunderbird File menu, I get the following message is displayed repeatedly: Error with account smari@arys.org. The account smari@arys.org is being processed. Please wait until processing is complete to get messages. Although there are no processing going on.

Yahoo Small Business support tried to help but they said the problem is with the Thunderbird side and asked me to contact you. Please check this and let me know if I can do anything to fix this problem once and for all. Thank you.

Waleed W. Smari smari@arys.org (937) 681 0098

I'm trying to update the server settings for an email address in Thunderbird, but it reverts to the old settings when Thunderbird restarts.

I go to the account settings for the email address of interest. I then update the Server Name or the User name (they both do the same thing). This then produces a pop-up that says "Restart is required to apply the server name or username change." Click OK to restart and when Thunderbird has restarted the Server Name/User Name has reverted back to the old setting.

A similar thing happens if I try and make the matching changes to the outgoing SMTP settings. They appear to change until Thunderbird restarts at which point the old settings have been restored.

I needed to make this change to two PC's. One PC (a windows 11 PC) worked fine. The other (a windows 10 PC) consistently fails. The affected PC is using the latest Thunderbird ver 115.5.1.

What am I missing here? Why can't we change the Server settings?

Something happened to our Thunderbird, we had always viewed our newest emails when we "open". Now we view the oldest first and we can't even find the newest. Can you help us please?

I've been using Thunderbird for many years with no problem. I'm now on v. 115.4.2 (64-bit). Suddenly, I can no longer send email. This is the message I get:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <sy777@maine.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

I contacted Spectrum and received their recommended settings. The only difference I have is that my Authentication is set to NONE and theirs to YES OR CHECKED

My incoming email works fine.

Please help!

I'm trying to load https://bfjoy.com/ and only Firefox is redirecting my typing of 'bfjoy.com' as an http: website instead of the correct https:

Why is this? I assume DNS but what is Firefox doing to redirect to the unsecured site that other browsers aren't?

Animation triggers my migraines.

Man websites use transition and animation timing functions such as "ease in-out" to animate the interface. I try to block this. Among other tools I use userContent,css, including the following:

• {animation-timing-function: step-start !important}
• {transition-timing-function: step-start !important}

This works to de-animate regular css elements, but not ::before and ::after pseudo-elements.

The current css standards do not apply user css to pseudo-elements. I've written to the WCAG about the issue.

https://bugzilla.mozilla.org/show_bug.cgi?id=1865572

https://github.com/w3c/wcag3/issues/40

But I really really need some way to de-animate these, because they trigger my migraines. Aside from css fixes, I often reduce the frame rate in about:config, but can't always do that, disable smooth scrolling, disable animated gifs and animated pngs, disable autoplay, block various non-scrolling elements using either css or uBlock Origin, etc.

How does one set Firefox to open a link in a new tab?

Frinstance...

Look at a list of search results, tap on a link.

I want to view the linked page in a new tab. Not the page of search results.

Thanks in advance!

My computer laptop is bit outdated. I will get a new laptop soon. However, I do have some problems with my cellphone. Will be doing Factory Reset this weekend or later. But, I need to save my bookmark on my cellphone. Is there a better way than not be able to use export.

I use TB daily on my PC .. yesterday all fine. Today W10 booted OK, I started TB and it opens with a page asking me to create an account ..... seems to have no details of my inboxes, accounts or filed mail

Rebooted PC - restarted TB ... same again

I checked on my iPad and all 3 accounts still working so it is limited to TB on my PC

Seems to have lost my profile(s) How do I recover ?

I only get 2 tabs ... blank Inbox and 2nd tab to set up email address (pics attached)

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progress or recent.

Opend a private window. Then noticed regular FF wasn't opened. I opened the usual profile and all saved info is gone. Also, my stuff to be synced is way out of date so can't restore from there (I always had sync up to date). My "backup" can't be opened to restore.

Where do I find yesrterday's info? How do I restore my session, bookmarks, etc?

Last time, I tried to follow directions I found soemwhere but the instruction werent clear at all and had to restore from a disk image.

Why is there stsill the private window deleting regular window?

After many years of use, the delete button has stopped working. Moving any email into the deleted folder of local folders works, but I would prefer to have the delete button back.

Firefox updates and downloads carry the bing "virus" I got rid of bing by refreshing Firefox Go to add or remove programs, find Firefox in the list Highlight and right click which brings up the uninstall option When you click uninstall, Firefox gives you the option to refresh Refresh, and you're back to Google

On Windows 10

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but the reinstalled plugins didn't show an icon and did not work at all. I de-installed Firefox, installed some old version from an update, installed all plugins and then updated to the latest version. Now finally everything seems to work- except that the 2nd and next windows show at a quarter of the size compared to the first whchi show correctly. I've tried everything I could think of with xulstore.json in the correct ..\AppData\Roaming\Mozilla\Firefox\Profiles\ subdirectory but nothing helps. I deleted it (which requires you to re-check that you want a menu bar),when I though for a moment it worked, made it read only (which means Firefox makes a .tmp version of it), manually changed the content (e.g. to "main-window":{"screenX":"4","screenY":"4","width":"3840","height":"2048","sizemode":"maximized"}}} matching my 4K monitor but nothing helps. And no, Ctrl click the Close button doesn't help either.

I suspect that it is a (maybe reintroduced) bug in a later build. I don't update often and I haven't seen this issue before.

Anything I can do which I haven't tried?

Still waiting for help with my annoying thunderbird problem. Once you help me solve it, my donations will begin. The browser link in my incoming email stopped working about 3 months ago. I have to right click on the link, start my browser manually and paste the link. I've tried it with Firefox, Edge and Chrome (preferred) and none of them work.

The Firefox "New tab" page shows quick-navigation buttons. At the top right of each button, the 3-dot menu has an Edit option. On the edit dialog is a link "Use a custom image", which then prompts you for a image URL.

I've tried pointing this to images in my Google Photos (a 1024x1024 .JPG), using an open-shareable link, but it doesn't work.

a) What format does the icon image have to be in? b) Are there any limitations on the URL? c) Is there a way to use a locally stored icon image?

Any guidance would be most welcome! Thanks :)