Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Some Keyboard Shortcuts No Longer Work.

Hello. This question concerns the Windows 11 desktop version of Firefox. I have long used the Home and End keys on my extended keyboard to scroll to the very top of any … (funda kabanzi)

Hello. This question concerns the Windows 11 desktop version of Firefox.

I have long used the Home and End keys on my extended keyboard to scroll to the very top of any given page in Firefox (Home) or to the very bottom of that page (End).

But, lately, I notice that, for no reason I can figure out, Firefox no longer responds to those shortcuts. Now, when I tap Home or End, the page may, at first, scroll up or down slightly but not to the top or bottom. If I press Home or End again, nothing happens at all.

Sometimes, if I press Ctrl + Home simultaneously or Ctrl + End the page will scroll to the top or bottom respectively.

Why has Firefox's behavior apparently changed? Is there an issue with my keyboard or operating system settings? (I use a Logitech G915 keyboard.)

Please let me know how to restore Firefox's shortcut functionality, where I can tap just Home to scroll to the top of a page or only End to scroll to the bottom of a page.

Thanks and be well.

Asked by buy6 3 ezinsukwini ezidlule

Answered by Logosor 1 usuku oludlule

  • Kusonjululiwe

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (funda kabanzi)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Asked by jules 3 ezinsukwini ezidlule

Answered by Logosor 3 ezinsukwini ezidlule

  • Kusonjululiwe

When browsing gallery and switching pictures, there appears to be black frame in between pictures, making flickering effect

Hello, when browsing gallery sites, well, i actually only have one in mind (NSFW https://hitomi.la), each time i move to the next picture previous, picture disappears the… (funda kabanzi)

Hello, when browsing gallery sites, well, i actually only have one in mind (NSFW https://hitomi.la), each time i move to the next picture previous, picture disappears then there is site background, but only for a moment, then the next picture appears, thus creating flickering effect. Its different from slow loading. It only happens on next unloaded picture, meaning, that if i move back and forth between already loaded pictures then everything is fine. Other browsers, Edge and Chrome, doesn't have that problem, they load pictures seamlessly.

I was wondering if i can do something in about:config, but i have no idea what to change. I also tried disabling hardware acceleration, but it made it even worse.

Asked by Mishaiger 6 ezinsukwini ezidlule

Answered by Mishaiger 4 ezinsukwini ezidlule

  • Kusonjululiwe

Corrupt images on Firefox

https://messages.google.com/web/authentication this is supposed to have a QR code, but it does not load. I have attached a still screenshot below. I also cannot upload… (funda kabanzi)

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?

Asked by Draws 1 isonto elidlule

Answered by Draws 1 isonto elidlule

  • Kusonjululiwe

Really slow loading pages in ebay.

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page.… (funda kabanzi)

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page. I've just tried microsoft edge and there is no problem.

Asked by jamestimothy1 1 isonto elidlule

Answered by jonzn4SUSE 1 isonto elidlule

  • Kusonjululiwe

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work. The installer (Firefox Setup 115.18.0.esr.exe) seems to t… (funda kabanzi)

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work.

The installer (Firefox Setup 115.18.0.esr.exe) seems to think that my system is running Windows 7 and does not proceed.

Asked by lee.roll 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

Most Google tools are unusable because the content appears completely black.

Hello, For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not). As soon as a document (usually an editable… (funda kabanzi)

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

Asked by Myra 3 emasontweni adlule

Answered by jscher2000 - Support Volunteer 3 emasontweni adlule

  • Kusonjululiwe

wrong location

Using Firefox (current version), when I enter a search including '....near me' into Google Maps OR Bing Maps - I get a map far, far away from my location. Using Chrome, t… (funda kabanzi)

Using Firefox (current version), when I enter a search including '....near me' into Google Maps OR Bing Maps - I get a map far, far away from my location. Using Chrome, the same query returns a correct location My Windows 11 default location is correct. This began a few days ago

Asked by Michael Weis 4 emasontweni adlule

Answered by Michael Weis 3 emasontweni adlule

  • Kusonjululiwe

Adding an internal range to firefox intune policy management for access control

Hi All, I want to block traffic on firefox externally for managed devices via Intune, following the import of the ADMX/ADML files into intune. Having read https://suppor… (funda kabanzi)

Hi All, I want to block traffic on firefox externally for managed devices via Intune, following the import of the ADMX/ADML files into intune.

Having read https://support.mozilla.org/en-US/kb/managing-firefox-intune I have set '\Mozilla\Firefox\Exceptions to blocked websites' to the following; //*.mydomain.com/*

Which works, however, I also want to add hosts that are only resolving on IPs and not DNS. I can add specific IPs if known, but is there a way I can allow IP ranges? Ie

//10.10.*/* (this doesn't currently work) Of the included screenshot, only the wildcard for mydomain.com and the specific IP currently work

I've looked over the link that is recommened in the policy (indirectly) and can't see an option for allowing an IP range. https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Match_patterns

If there is a better way to do this via intune for firefox only, please let me know.

Thanks

Asked by matthew89 1 inyanga edlule

Answered by matthew89 1 inyanga edlule

  • Kusonjululiwe

Force-Pinning Extension doesn't Appear to Work (GPO in Microsoft AD)

I am having the same issue as this other user here: https://www.reddit.com/r/sysadmin/comments/17wvuwh/help_pinning_extension_in_firefox_with_gpo/ Preliminaries -- Initi… (funda kabanzi)

I am having the same issue as this other user here: https://www.reddit.com/r/sysadmin/comments/17wvuwh/help_pinning_extension_in_firefox_with_gpo/

Preliminaries -- Initially (before trying to force-pin), I had these GPOs enabled:

Extensions to Install -> https://addons.mozilla.org/firefox/downloads/file/4410896/bitwarden_password_manager-2024.12.4.xpi

Prevent extensions from being disabled or removed ->

(Those GPOs above all work.)

What I'm trying to do: Force-pin Bitwarden.

I believe I've followed the documentation correctly (except for not including a "*" case): https://mozilla.github.io/policy-templates/#extensionsettings

I've enabled this GPO with this value:

Extension Management ->

{

 "{446900e4-71c2-419f-a6a7-df9c091e268b}": {
   "default_area": "navbar"
 }

}

After running various "GPUpdate"s and whatnot, the option to uncheck "Pin to toolbar" is still available to click.

I've verified in "about:policies#active" that the JSON item appears next to "ExtensionSettings" and that there are no errors listed in the "Errors" tab.

I've also verified that it appears in the correct location in the Registry.

Since another user had the same issue (Reddit link above), I figured it'd be a good idea to check in with y'all to see if we are missing something.

Thanks for your help!

Asked by TheCyberWarden 1 inyanga edlule

Answered by Mike Kaply 1 inyanga edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot access local address 192.168.1.1

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway se… (funda kabanzi)

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway settings.

I use to get displayed "Advanced" that allowed me to continue forward to get to an "insecure site", only recently that has not been happening (so I am stuck).

Any suggestions, advice, and/or workarounds are appreciated.

Thanks ~Bill

Asked by ElkHair14 7 izinyanga ezidlule

Answered by ElkHair14 7 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Firefox get white screen

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, T… (funda kabanzi)

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

Asked by 1940630798 7 izinyanga ezidlule

Answered by sider 7 izinyanga ezidlule

  • Kusonjululiwe

Unable to sign in to Mozilla account for Firefox Sync.

I'm trying to log into this page: https://accounts.firefox.com The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click a… (funda kabanzi)

I'm trying to log into this page: https://accounts.firefox.com

The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click again and nothing. On the 3rd click, it just spins for 30 seconds then goes back to being blue. This continues every time I attempt to click further.

I can login on this page just fine using Firefox on my android phone. I can also login using the Edge browser. Matter of fact, I had to use Edge so I could post this issue.

This is a completely fresh install of Firefox, on a completely fresh install of Windows.

Asked by hdonnell78 2 izinyanga ezidlule

Answered by hdonnell78 2 izinyanga ezidlule

  • Kusonjululiwe

Inline Video Display is Distorted

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTub… (funda kabanzi)

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

Asked by michael.reisman 3 izinyanga ezidlule

Answered by michael.reisman 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Google search stops working intermittently in Firefox

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from M… (funda kabanzi)

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

Asked by Scott Provencal 7 izinyanga ezidlule

Answered by Scott Provencal 7 izinyanga ezidlule

  • Kusonjululiwe

Can't download synced bookmarks to Firefox on a new Windows 11 computer

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the … (funda kabanzi)

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the Mozilla cloud or somewhere. However when I try "Import" on the bookmarks panel, it only offers to import Microsoft Edge bookmarks. When I follow the help docs on this forum, it says to use the hamburger menu to go to bookmarks and then to "Manage Bookmarks" which took me a while to find since it's at the very far bottom of the Bookmarks window, not near the three menu items at the top. Anyway, it brings up a window with more bookmark items but they all seem to deal with my current computer and installation of Firefox, which has only a very few default bookmarks. I do not see anything related to bookmarks synced with the cloud. I am logged into Mozilla on the new computer. I do not have an HTML backup file available, since I thought that the bookmarks would be backed up to the cloud and I could always get them there. Two questions:

  1. 1: Is it possible to get my old bookmarks from the cloud?
  1. 2: Is the bookmarks have not been exported to an HTML file, is it somehow able to get them from someplace on the C drive of my old computer? I think it should be possible since the bookmarks must be saved somewhere otherwise, how would it know what the bookmarks are for someone who never exported them to an HTML file? My old computer won't boot due to a power surge but I am able to connect it's hard drive to my new computer and see files on it.

Thanks, Mark

Asked by Mark 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (funda kabanzi)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

Asked by smotedown 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

copy and paste problems in CardBook

In certain instances, I can no longer copy/cut from Cardbook notes. This happened in last few months. I just have time now to post the problem. I know since then Thunderb… (funda kabanzi)

In certain instances, I can no longer copy/cut from Cardbook notes. This happened in last few months. I just have time now to post the problem. I know since then Thunderbird had updates and so had windows. I am on Thunderbird 128.5.2esr and Windows 11 and firefox 133.0.3 I used to be able to select a word or many words and then right click. Then copy or paste would show up as option in a list. Now no list shows up. But control c and control v sometimes works. If I control c and control v within the note that works. I can copy from something like Word and control c and paste using control v and vice versa. But if try control c in notes and then control v in website that does not work. And that is what I use most.

Asked by tina589 3 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 3 izinyanga ezidlule

  • Kusonjululiwe

Error message

On Windows 11 and a new computer, I ordered some items on Amazon yesterday. After that, I tried to log into my bank account but was blocked by "CloudFront," which appear… (funda kabanzi)

On Windows 11 and a new computer, I ordered some items on Amazon yesterday. After that, I tried to log into my bank account but was blocked by "CloudFront," which appears to be used by AWS. I am not a member of AWS and do not know why this is happening. My bank told me it was "something in my computer," and that their website was up and running. On my older computer, I used Mozilla, and never encountered such a problem. I would appreciate directions and advice.

Asked by NonTechieHere 3 izinyanga ezidlule

Answered by NonTechieHere 3 izinyanga ezidlule

  • Kusonjululiwe

Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (funda kabanzi)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Asked by Kirk Kettinger 3 izinyanga ezidlule

Answered by Kirk Kettinger 3 izinyanga ezidlule