Yonke imikhiqizo Community Forum

After working normally for more than a year, last week when I started Thunderbird there was a popup page with an error message that kept repeating itself "Sorry, we're unable to communicate with our sign-up server. Please check your connection." And behind this error page was the main Thunderbird frame with tool bars, but nothing else. All the email and email folders had disappeared.

I have the same Thunderbird setup on my upstairs desktop computer, just like this one, and it's working perfectly. And no connection problems anywhere, I also have other email programs that are working normally.

What does this problem look like? And is there a way I can check the profile to make sure the email and email folders are still intact. Is there a way to know if the profile is corrupted, and does Thunderbird keep duplicates of the profiles?

I'd appreciate any troubleshooting help...

John

Hello,

i am a little bit confused.. I have installed Thunderbird on a machine that has absolutely NO "real" network connection except of a VirtualBox Host-Only-Network Adapter that is used by a virtual machine on which the SOCKS v5 proxy service is running.

In order to receive emails i have setup Thunderbird to use that SOCKS v5 proxy WITHOUT the option "When using SOCKS v5, use the proxy for DNS requests".

So in my opinion, the machine with no network at all but with Thunderbird running has to resolve the ip adress of the mail server with this proxy configuration, and because that machine has no network it should not be able to access the mail server..

But in fact DNS resolving inside Thunderbird DOES work with the setup i have described.

Hello,

I'm running into a problem connecting my zoho mail account to thunderbird. Strangely I have not run into this problem earlier, as I have successfully connected it a few years back on another device. I am typing in all the correct in- and outgoing server details and when I type in my (correct) password, the error message I get is the following:

can't access property "cleanup", this[#configVerifier] is undefined

Thanks for helping me out on this issue!

Warm greetings, Thomas

A few days ago Thunderbird stopped downloading messages from my Sky email , just now keeps saying server timed out, nothing has been changed in the settings. the settings all look OK?

Just noticed there was a Thunderbird update installed 29th July, this is the date my emails stopped!

This release has removed the option to sign-in to my outlook dot com account using a security key. it worked just fine using version 128.13.0 esr. Tried to rollback to that version and I get "account will need to be recreated" warning message. I'm also getting "too many requests" message when trying to connect to outlook.com through the new version. Of importance, when I go through a browser and connect to outlook, no issues. Something has changed with this release of Thunderbird - which I understand is FREE and I appreciate that, however as a very long time user, it would be nice to understand what's going on.

having alot of issues with email account for over a year now. it started with the message"user authenticated, but not connected". now, it will not allow you to move an email into a storage folder. it makes a copy into the folder, but then it stays in inbox, and you have to manually delete the message. this is so frustrating.

アプリの更新後より、以下のエラーメッセージが表示され、メールの送信ができない状況となっております。 エラーメッセージ： 「メッセージを送信できませんでした。 送信（SMTP）サーバー ○○ との接続がタイムアウトしたため、メッセージを送信できませんでした。再度お試しください。」 また、アプリ起動時には「サーバーとの接続がリセットされました」との通知も表示されます。

セキュリティソフトの一時的な無効化なども試みましたが、状況は改善されませんでした。 別のPCでも試しましたが、使用開始から3～4日ほどで同様のエラーが発生いたします。

何か対応策などございましたら、ご教示いただけますと幸いです。

どうぞよろしくお願いいたします。

I am having issue with loading a website, the way it's currently set up is under a container using proxy connection Sock5 with the valid parameter. However, it still doesn't appear to be loading the site after restarting the browser.

Appreciate in advance for any help into this matter

Thank you

Hi,

I am using firefox for a long time ans since few days no website is opening. It is not about the connection because other browsers and other devices are working . It is just turning and turning but never opens or refresh.

Any idea what could be?

Thx in advance

both k9-mail and Thunderbirds no longer check mails at scheduled time ( i.e. every 30 minutes ) on my Galaxy S24+ 512gb Android phone. Its something happened in one of the lasr One UI or App updates but I don't know when. Thunderbird is a scratch new installation, with parameters imported from previous k9-mail installation. I tried to set/reset some synch parameters but without success. All Apps have/had full notification permissions. Please help

With Thunderbird, the "New Message" button changes from green to red for about 10 minutes, then goes back to green for a time. During red, nothing can be sent out, and incoming emails go to junk or trash.

What is happening and how is it fixed? Wm