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When I click on a web push notification in Firefox on Android, the link in the notification does not open. If no page is previously open in the browser, a blank tab appea… (funda kabanzi)

When I click on a web push notification in Firefox on Android, the link in the notification does not open. If no page is previously open in the browser, a blank tab appears. If another page is open, that page is displayed.

Asked by KD 1 isonto elidlule

Last reply by Paul 1 isonto elidlule

Firefox Consuming High System Resources on Xiaomi Redmi 13C with HyperOS Android 14

I am experiencing an issue where the Firefox browser on my Xiaomi Redmi 13C device running the HyperOS Android 14 operating system is consuming a very high amount of syst… (funda kabanzi)

I am experiencing an issue where the Firefox browser on my Xiaomi Redmi 13C device running the HyperOS Android 14 operating system is consuming a very high amount of system resources, particularly CPU and RAM. This is causing my device to heat up significantly and draining the battery life at a faster rate.The specific problems I'm facing are: 1.Firefox requires special permissions and settings to function properly on my Xiaomi Redmi 13C device with HyperOS, such as exempting it from battery restrictions or granting it "autostart" permissions. Without these settings, the app crashes or doesn't work correctly. 2.However, when I grant these special permissions to Firefox, the app then starts consuming an excessive amount of CPU and RAM resources, much more than my other browsers like Chrome or Brave. 3.According to the system monitor, the Firefox processes are consuming the following resources: RAM 372M, CPU 39.0% Process "org.mozilla.firefox:tab12" RAM 742M , CPU 20.0% Process "org.mozilla.firefox" 4.This high resource consumption by Firefox leads to my Xiaomi Redmi 13C device overheating and the battery draining faster, negatively impacting the overall user experience. I have tried various troubleshooting steps, such as clearing the app's cache and data, using a lighter version of Firefox, and checking for updates, but the issue persists. I would appreciate if the Firefox support team could investigate this problem and provide any guidance or solutions to resolve the high system resource usage on my Xiaomi Redmi 13C device running the HyperOS Android 14 operating system.

Asked by Ahmed 1 isonto elidlule

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not startin… (funda kabanzi)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Asked by Guillaume Soucy 1 isonto elidlule

Last reply by Guillaume Soucy 1 isonto elidlule

Switching to PayPal

When I’m on a website and I want to pay for something via PayPal it switches onto a new tab that’s blank. It won’t go to the PayPal website. Any thoughts please? Jeff … (funda kabanzi)

When I’m on a website and I want to pay for something via PayPal it switches onto a new tab that’s blank. It won’t go to the PayPal website. Any thoughts please? Jeff

Asked by jeffm65 1 isonto elidlule

  • Kusonjululiwe

Extensive Battery Drain Mobile App Android

Android 14, One UI 6.0, Samsung S22+ Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has dr… (funda kabanzi)

Android 14, One UI 6.0, Samsung S22+

Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has drained 20 percent of one days battery, and I am watching YouTube videos on another app (Grayjay btw check it out!) and it has used far less battery. If I set Firefox into a sleeping state, the app still drains a lot of battery. When in deep sleep,it stops draining as much power, but then Android keeps auto pushing their own browser to be my primary browser. I'm not sure what to do in this case, as it's too much of a hassle to have links not auto open in Firefox when in deep sleep. This excessive battery drain doesn't make sense, and I was wondering if there was any fix for this. Thanks for taking the time.

Asked by ragiangregorio+firefox 2 emasontweni adlule

Answered by TyDraniu 2 emasontweni adlule

High battery usage with low screen time

I really like this app. I always use it on desktop also but after a few last updates I noticed that battery usage of this app increased a lot and the percentage is very h… (funda kabanzi)

I really like this app. I always use it on desktop also but after a few last updates I noticed that battery usage of this app increased a lot and the percentage is very high. 1 hour screen time on youtube was 4% battery usage but on the firefox side it was 17 min / 11% battery usage. If you fix this It will be perfect for me. Here are the screenshots with different days. And I'm using sync feature and ublock addon. I always close the opened apps and I use deep sleep feature on my samsung device. And I forced to close the app. For now I stop using firefox for test purposes.

Asked by gldio 4 izinyanga ezidlule

Last reply by alogh 2 emasontweni adlule

iPad OS Firefox reloads webpages automatically

iPad OS version Firefox 126.1 (41973) iOS 17.5.1. iPad is am 8th gen When trying to read/use a website, it auto refreshes and pops back to top. I keep mine in landscape m… (funda kabanzi)

iPad OS version Firefox 126.1 (41973) iOS 17.5.1. iPad is am 8th gen When trying to read/use a website, it auto refreshes and pops back to top. I keep mine in landscape mode, and when trying to have a page open many will just refresh. For example https://maxroll.gg/lost-ark/legion-raids/brelshaza-gate-3 Cannot report issue via the 3 dots method because there are no dots to the right of the address bar and I can’t find the option anywhere.

Asked by Rain 2 emasontweni adlule

Long-press Tab animation issue

In the dark theme mode, there seems to be an issue with the animation when long-pressing the Tab. However, in the light theme mode, the animation works fine video_link I… (funda kabanzi)

In the dark theme mode, there seems to be an issue with the animation when long-pressing the Tab. However, in the light theme mode, the animation works fine

video_link I think a video would make it more intuitive : )

device: 13 mini with iOS 15.7 (Translation by ChatGPT)

Asked by di_gua 5 izinyanga ezidlule

Last reply by di_gua 2 emasontweni adlule

Sudden data usage (not background)

Firefox just used almost a GB by just opening it! I only typed a Google search, and the next moment my phone tells my I'm out of data! Note that this is foreground data,… (funda kabanzi)

Firefox just used almost a GB by just opening it! I only typed a Google search, and the next moment my phone tells my I'm out of data!

Note that this is foreground data, not background data. I googled and found answers about media playing in the background, but I haven't watched anything recently, so no streaming link should be active. I installed Ublock origin so I hope that might help.

Attach is my Firefox data usage for the past week of barely using it, except for an occasional Google search.

Asked by peetbrits 2 emasontweni adlule

can't scroll down popup window

there are often times when I go to websites, usually when I'm logging in or signing up for an account, where they have a pop-up window for me to enter in the information,… (funda kabanzi)

there are often times when I go to websites, usually when I'm logging in or signing up for an account, where they have a pop-up window for me to enter in the information, which usually also includes a captcha, but for some reason I am unable to scroll up or down, and I'm unable to access a submit button as well, therefore unable to complete the process.

this is on my Kyocera e6920 AT&t version 6.103at with Android 10 and a updated version of Firefox.

Asked by eau de solero 4 emasontweni adlule

Loading content issue with Facebook - 'recent post' feed

Hey 👋🏼 I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom… (funda kabanzi)

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806


Thanks 🙏🏼 Dresa91

Asked by Dresa91 1 inyanga edlule

tinypass.com blocked by browser?

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "m… (funda kabanzi)

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "must use Chrome or Google" not Firefox. This is from my Samsung phone. I'll have to check whether the Win10 desktop has the problem.

Asked by rickg916 1 inyanga edlule

  • Kusonjululiwe

Open In App/Switch back to Firefox

Video of the issue If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i c… (funda kabanzi)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Asked by cmguy416 1 inyanga edlule

Answered by cmguy416 1 inyanga edlule