Access data etc.

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it wi… (funda kabanzi)

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it will not bring anything at all across even though it's recognized my sign in my email my photo

Asked by Malia Stewart 10 amahora adlule

  • Kusonjululiwe

Outgoing emails using previously deleted SMTP server settings

I recently upgraded to Tbird 115 (on my 2019 Macbook Pro using Sonoma 14.1) when some of the addons I loved made their way up to this level. (Yippee!). The conversion was… (funda kabanzi)

I recently upgraded to Tbird 115 (on my 2019 Macbook Pro using Sonoma 14.1) when some of the addons I loved made their way up to this level. (Yippee!). The conversion was mostly painless; I have one quirk I can't quite figure out:

Shortly after upgrading, I created a secondary email account that received email from a number of email aliases I use for receiving email. I forgot that when I set up a new email account on Thunderbird, it automatically adds an additional SMTP server for sending mail "Outoing Server (SMTP) Settings." I caught that after a few days and deleted the SMTP settings under the "Outgoing Server (SMTP) tab at the bottom of the list of accounts in the Account Settings tab, and then also went to the settings of the identify and at the bottom made sure "Outgoing Server (SMTP)" is set to the default outgoing server.

For at least some emails that come in to that email, when I hit REPLY, the original settings for the outgoing server (the SMTP settings that use the secondary email address) pop up, and if I don't catch it the email is successfully sent.

These "phantom SMTP settings" appear in the FROM box, but don't appear as an option when I remember to go up and manually use the pulldown menu to change the FROM email to the default.

I attached a partial screenshot of the Outgoing Servers list showing three SMTP identities (none of which are the "phantom" SMTP account which starts with the letter "J"), and also a partial screenshot of the Outgoing Server setting on the identify of this secondary email account where it indicates the default outgoing server (P@trg).

I did some poking around both here and elsewhere, and haven't had luck finding a solution; any suggestions would be most welcome!

Asked by Paul 4 ezinsukwini ezidlule

Answered by Matt 1 usuku oludlule

  • Kusonjululiwe

What can I do when you dont explain?

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla accoun… (funda kabanzi)

This morning I received an email stating: If you are running a version of Firefox equal to or older than Firefox 78 (general release or ESR) and you have a Mozilla account, you must follow these steps to ensure continued operation of your account in Firefox: I have firefox 115.7.0esr (64-bit) running on a mid 2010 macBookPro with High Sierra OS 10.13.6

My question: what does this mean? Is my FF equal or older? And is a Mozilla account the same as a FF account? PLEASE help me, by explaining exactly what I'm supposed to do and HOW and reply in simple comprehensible language, I am NOT a tech/nerd/geek and already following all these numbers has given me a headache! Thanks in advance.

Asked by greendog 20 amahora adlule

Answered by TyDraniu 20 amahora adlule

Firefox 78 working after March 31, 2024

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox. Will Firefox 78.15.0 continue to work on m… (funda kabanzi)

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

Asked by mrepi2000 12 amahora adlule

Last reply by jscher2000 - Support Volunteer 10 amahora adlule

  • Kusonjululiwe

monitor does not work: Application error: a client-side exception has occurred (see the browser console for more information).

No way to ASK a question in the Monitor section, there is no GET HELP button. Application error: a client-side exception has occurred (see the browser console for more i… (funda kabanzi)

No way to ASK a question in the Monitor section, there is no GET HELP button.

Application error: a client-side exception has occurred (see the browser console for more information).

In general, getting to the "ask a question" button in the support website is like finding hens teeth.

Didn't there used to be a Discussions forum, where you could see all of the questions being asked?

Asked by FireFoxSucks 2 ezinsukwini ezidlule

Answered by FireFoxSucks 1 usuku oludlule

How to Disable Saved Address and Credit Cards

During a client Audit earlier this week we were dinged on not having the option in Firefox ESR to block manually saving Addresses and Credit Cards. We have the autofill … (funda kabanzi)

During a client Audit earlier this week we were dinged on not having the option in Firefox ESR to block manually saving Addresses and Credit Cards. We have the autofill disabled however users can still manually add credit cards and addresses and this poses an issue with our call center agents handling Credit Card info. I'd like to be able to gray out the Saved Addresses and Saved Credit Card boxes so as to prevent agents from manually entering card data into it using a GPO or Registry setting that we can push and apply to all our domain PCs. Ideally, if we could add an entry to the JSON preferences in the Mozilla GPO that would gray those options out that'd be best but any option that removes the users ability to add CC info would be acceptable.

Asked by rhall4 2 emasontweni adlule

Last reply by rhall4 10 amahora adlule

Firefox not printing frame contents within webpage

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame cont… (funda kabanzi)

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame contents do show on the preview screen but then disappear when the Print button is pressed and they are not printed. The rest of the webpage is printed OK. Typically this happens to the 'Sellers Description' on an Ebay item. I have upgraded to Firefox 115.7.0esr but this has not fixed the problem. The print works fine on another machine running Windows 10 and Firefox 91.6.0esr 64-bit. Is there a way to get the full print back? Regards, LRB

Asked by lyn.bennett6 2 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 11 amahora adlule

Firefox and hibernation plain text vulnerability

Hi, I use windows hibernate a lot. One vulnerability of hibernate is that the contents of RAM get written to the hard drive in unencrypted form in a file called hiberfi… (funda kabanzi)

Hi, I use windows hibernate a lot. One vulnerability of hibernate is that the contents of RAM get written to the hard drive in unencrypted form in a file called hiberfil.sys. This means that any encryption keys in RAM used to access encypted files will be written to hiberfil.sys and can be extracted if a malicious party has physical access to the drive.

Thus, the question:

Does Firefox store encryption keys, passwords, or log in details in RAM at any time while in use?

Thanks.

Asked by Ciaopescao 16 amahora adlule

Last reply by cor-el 11 amahora adlule

Email download problem

Several emails in my Earthlink Webmail inbox online received between 6:03 am and 9:21 am PST 2/21/2022 did not download to Thunderbird when I clicked on "Get Messages." … (funda kabanzi)

Several emails in my Earthlink Webmail inbox online received between 6:03 am and 9:21 am PST 2/21/2022 did not download to Thunderbird when I clicked on "Get Messages." They came from 2 different sources from which I have received and downloaded email many times before with no difficulty. Since then I have received and downloaded emails from these same sources, so there appears to be no ongoing problem. Earthlink tech support said there was nothing wrong on their end and my version of Thunderbird is current. This has never happened before in many years of both Earthlink service and using Thunderbird. ??? (No jargon, please, as my tech knowledge is seat of my pants.)

Asked by horsedrawn 11 amahora adlule

Videos Not Playing Since Update Firefox Release 122.0.1

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giv… (funda kabanzi)

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giving error codes.

(Error Code: 102630) is a common one, even after going through the guides online to get it working nothing works.

The other thing I've noticed is: Error code: SSL_ERROR_RX_RECORD_TOO_LONG This also comes up on some web players. Same again, nothing works trying to fix it.

Something changed during update 122.0.1 ?? Any Help or Ideas would be great. :)

Asked by Fox1001 6 ezinsukwini ezidlule

Last reply by cor-el 11 amahora adlule

Change in behavior with Thunderbird on Windows 10 - Dragging file icon to TB app icon on Desktop no longer creates a new message with the file attached

Trying to help a client. He's in his late 80s and has motor function issues due to illness. It seems that a recent update has changed the behavior of TB for the worse f… (funda kabanzi)

Trying to help a client.

He's in his late 80s and has motor function issues due to illness.

It seems that a recent update has changed the behavior of TB for the worse for him.

He's accustomed to dragging a file (PDF File mainly) to the TB app icon on his desktop. Up until recently, this would launch TB and open a new message with the file attached. Now, it only opens TB?

His motor function problems makes using the W10 "Send to" dialogue impossible really, can't get the cursor to the submenu to select "Mail Recipient" .. That's why I set him up with the above method in the first place.

Launching TB then creating a new message, and adding the attachment manually works, but is also more cumbersome than the method he'd been able to use for years now.

Has anyone else sen this change in behavior? I was going to roll back to the previous update, but it looked as if the latest update before today was long before the change in behavior was observed?

It'd be great if the next update fixed this, and he could get back to something that's comfortable and works for him.

Asked by jwdsail 11 amahora adlule

Server has disconnected - Thunderbird

Dear, We have a problem with Thunderbird. The message is: Server mail.banija-pal.rs has disconnected. The server may have gone down or there may be a network problem. H… (funda kabanzi)

Dear, We have a problem with Thunderbird. The message is:

Server mail.banija-pal.rs has disconnected. The server may have gone down or there may be a network problem.

How to fix it?

Asked by office731 2 izinyanga ezidlule

Last reply by sales398 11 amahora adlule

need to delete ImapMail files without affecting user data

I am the tech admin at my school and one of my user's hard drives is totally full. I ran a sorted disk space command and found that the folder ~/Library/Thunderbird/Profi… (funda kabanzi)

I am the tech admin at my school and one of my user's hard drives is totally full. I ran a sorted disk space command and found that the folder ~/Library/Thunderbird/Profiles/5itb4j1n.default/ImapMail/imap.googlemail.com is 57GB. The hard drive is only 120 GB! Needless to say, I need to get this off the computer. It is a MacBook Air M1 running OS Sonoma 14.1.1 (can't upgrade because no disk space!)

The user accesses her Gmail through Thunderbird. There are messages in her Thunderbird history that are not available to her in Gmail because she integrated Thunderbird previously with her Yahoomail (before we switched to Google for our mail server). So we cannot delete Thunderbird because she needs it to be able to access old emails.

I'd like to know some options for having her continue to use Thunderbird (because she likes its layout) but without Thunderbird downloading and keeping a copy of every message/attachment that arrives.

I also want to know the best way to backup her existing Thunderbird and then be able to access it in the future, so that if she does need to access her historical archive of email messages, she can.

Asked by Jake Cohen 12 amahora adlule

Last reply by david 11 amahora adlule

Highlighting messages by moving arrow up and down

I used to be able to highlight messages on the list of messages by moving up and down arrows and all it took was 1 click of each arrow. Now it's different, I can only us… (funda kabanzi)

I used to be able to highlight messages on the list of messages by moving up and down arrows and all it took was 1 click of each arrow.

Now it's different, I can only use up and down arrows if message is already highlighted and in order to highlight I have to click on it with mouse.

Is there a way to return the way it was before?

Asked by dust pine 13 amahora adlule

Last reply by dust pine 11 amahora adlule