64 & 32 bit versions appearing on pc

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and b… (funda kabanzi)

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and both appear to be the current version. Is this normal behaviour? Only one instance appears in add/remove programs, but if I go to default apps, Firefox appears twice (presumably the 32 & 64 bit versions). If this is not normal, does anyone have a suggestion as to how to remove the 32 bit version without damaging the 64 bit one?

Asked by Me 7 amahora adlule

Bug Infection

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard … (funda kabanzi)

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard drive infected, secure data notice and system alert. I also got a warning that my McAfee protection had expired which is very strange. Since switching over in 2010 from Windows to Linux I have never had protection of any kind and unlike Windows have never had a single problem. In addition when I was using Windows the protection that I had was never McAfee. I suspect that these warnings are not from Firefox given the misprints, spelling errors and the poor English. It is likely phishing from some third world country. How do I get rid of this obvious garbage permanently? Many thanks! Kris

Asked by circumnavigator15 2 ezinsukwini ezidlule

Last reply by circumnavigator15 7 amahora adlule

Can't log in to Hotmail

After the last Firefox update, I am not able to sign in to Hotmail (or possibly Microsoft account in general). Firefox is asking for "Face, fingerprint, PIN or security k… (funda kabanzi)

After the last Firefox update, I am not able to sign in to Hotmail (or possibly Microsoft account in general). Firefox is asking for "Face, fingerprint, PIN or security key" - but it has never asked to create any of these. Apparently, it is impossible to sign in with a password. And this request seems to originate from Firefox, not from Microsoft - and I am able to sign in to Hotmail with other browsers. How can I disable this, so I can use Hotmail in Firefox?

Asked by petri.suila 8 amahora adlule

strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stra… (funda kabanzi)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Asked by bill 1 usuku oludlule

How to open incoming e-mail in the same window as the list of e-mails?

Is it possible to open incoming mails in the same window as the list of e-mails, just like in Google? I get distracted from seeing suddenly my e-mail in another window/ta… (funda kabanzi)

Is it possible to open incoming mails in the same window as the list of e-mails, just like in Google? I get distracted from seeing suddenly my e-mail in another window/tab.

Thank you!!

Asked by r.vanderspank 11 amahora adlule

Last reply by christ1 8 amahora adlule

Problems migrating Thunderbird profile to custom folder on a new computer (Linux Fedora)

I have problems migrating my Windows 10 Thunderbird profile to a new computer running Linux. On the new computer, I want to put the profile into a custom folder, not the… (funda kabanzi)

I have problems migrating my Windows 10 Thunderbird profile to a new computer running Linux.

On the new computer, I want to put the profile into a custom folder, not the standard folder (which would be /home/torben/.var/app/net.thunderbird.Thunderbird/.thunderbird in my case)

Here's what I did:

I installed Thunderbird 128.13.0esr under Fedora Linux 42 using flatpak.

Upon first startup, I aborted the mail account setup process

Opened Help/Troubleshooting information ... about:profiles

Create new profile ... Choose folder (I am translating everything from my German language version)

--> That's where an error message occurs: "/home/torben/.thunderbird not found ..." (interestingly, this folder simply does not exist (yes, I know how to view hidden files) although about:profiles also says that the "root folder" of the two already existing profiles default and default-esr is inside /home/torben/.thunderbird !?)

Nevertheless, in the profile assistant I can choose the folder (/home/torben/Dokumente/Gemeinsam/Documents/Briefe/Thunderbird_Profiles/tj63nudj.default) containing my migrated profile

The profile assistant tells me that my personal settings and data will be saved in /run/user/1000/doc/e9915464/tj63nudj.default (?)

After finishing the profile assistant, I can see the newly created profile in about:profiles, but it says "This profile is currently used by another application and therefore cannot be deleted" (what other application?)

I click "normal re-start" in the upper right corner of the about:profiles tab

After restarting, I open the about:profiles tab again. Now I can click on "run profile" under my newly created profile and Thunderbird opens a new window where everything works fine: All the migrated mails are there, I can log into my usual imap accounts etc.

I can close both windows, restart Thunderbird again and again and everything stays fine

BUT after some time (about 10 minutes) Thunderbird won't (re)start anymore and displays this error:

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

The error persists after rebooting.

This error seems to be related to that whole manual migration process, because when I simply follow that mail account setup assistant after a clean re-install of Thunderbird, I can keep using the program without any issues (although the /home/torben/.thunderbird folder isn't created either) ...

Would be very grateful if someone had an idea how to solve this problem ... Thanks in advance!

Asked by torbenius 1 isonto elidlule

Last reply by christ1 8 amahora adlule

Error during import calendar

I have Thunderbird v140.3.1esr (64-bit) on Windows 10. I made a new calendar based on a google calendar. I have 2 google calendars so I am trying to import the second on… (funda kabanzi)

I have Thunderbird v140.3.1esr (64-bit) on Windows 10. I made a new calendar based on a google calendar. I have 2 google calendars so I am trying to import the second one from an .ics file exported from Google calendar, but each time I try it gives me an error message.

An error occurred when writing to the calendar MyMotog! Please see below for more information. Modification_failed If you're seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view.

It has installed itself as a second calendar in Thunderbird, but I've no idea why I can't import the one into the other?

Asked by addyjustforregistering 8 amahora adlule

mouse not responsive at right window edge (linux wayland)

Greetings! I am using the firefox enterprise version and I have noticed an issue that the browser does not capture mouse events when the pointer is at rightmost edge of … (funda kabanzi)

Greetings!

I am using the firefox enterprise version and I have noticed an issue that the browser does not capture mouse events when the pointer is at rightmost edge of the firefox window. For example, on this website near the edge the pointer would initially focus on the scroll bar and then lose focus at the edge (see attached images).

This issue does not persist on x11, and only seems to exist on wayland. It also exists on other flavours of firefox on wayland.

If more information is required, feel free to send me a ping.

Asked by ibrahimasif1234 1 isonto elidlule

Last reply by ibrahimasif1234 9 amahora adlule

Some incoming e-mails unformatted

Starting this week, an increasing percentage of, BUT NOT ALL, incoming e-mails are coming through unformatted, which makes them almost unreadable. In the Cards pane noth… (funda kabanzi)

Starting this week, an increasing percentage of, BUT NOT ALL, incoming e-mails are coming through unformatted, which makes them almost unreadable. In the Cards pane nothing appears except the time stamp. Some examples: id CD/0A-06843-A1BCB986; Tue, 12 Aug 2025 23:15:38 id 09/00-49518-8A0AC986; Wed, 13 Aug 2025 10:26:48 id 24/87-15587-133DD986; Thu, 14 Aug 2025 08:14:41 id 05/94-10997-4184E986; Thu, 14 Aug 2025 16:33:24 I'm running ver. 140.1.1esr (64-bit).

The same messages appear fine in Thunderbird for Android on my phone. Anybody have any clue as to what's going on?

Asked by mpm 1 inyanga edlule

Last reply by Purebeads 10 amahora adlule

  • Kusonjululiwe

Still no exact search?

There still does not seem to be any way to search for an exact term. For example, if I search for "provider", I get matches for things like "provide", "provides", etc. Th… (funda kabanzi)

There still does not seem to be any way to search for an exact term. For example, if I search for "provider", I get matches for things like "provide", "provides", etc. This makes Search anywhere from unhelpful to completely useless: imagine trying to find emails that mention your friend "Don".

I am sure the people behind Thunderbird think that this "feature" is helpful, and occasionally it is, but it is disastrous when the user knows precisely what they want but can't find it.

Please can we have an option for exact matches only?

BTW, from I can tell people have been asking for this for at least five years.

Asked by carlzetie 1 usuku oludlule

Answered by Matt 1 usuku oludlule

Secure email key on ATT.NET

I was using MS outlook and recently I could not connect. Apparently ATT made a change so that instead of a password you need a Secure email Key. Since I needed to make a … (funda kabanzi)

I was using MS outlook and recently I could not connect. Apparently ATT made a change so that instead of a password you need a Secure email Key. Since I needed to make a change I thought I'd try Thunderbird mail, but I still need the KEY. After a number of efforts with the ATT AI and human support people I could not find where the Key is entered on ATT. Now I know this forum is about Thunderbird and not ATT, but there must be Thunderbird users that have ATT and have made a seccussful connection. There are a few ATT help pages that outline how to do this, but each time I look at my ATT profile I can not find where to enter the Secure Mail Key. Is there anyone that can help me with this? THanks Mike

Asked by mike_z 1 usuku oludlule

Last reply by Matt 11 amahora adlule

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (funda kabanzi)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Asked by pete_scott2 11 amahora adlule

Last reply by Denys 11 amahora adlule

Manage Exceptions with Cookies and Data

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the rid… (funda kabanzi)

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the ridiculous process of typing in site addresses manually one by one without having any sensible way to record these addresses already I guess it won't help me now. The ridiculous aspect came from having to take screen shots of the list of sites from the manage data list after deleting everything not wanted, scrolling down a windows worth at a time, copying that screen shot into multiple copies of a graphics program then shrinking each copy of the graphics program and Firefox so each can be seen so I can manually type each address across.

I know I am supposed to be nice but this is just insane. It is 2025. There is a thing called copy and paste. Apparently some people at Mozilla are not aware of this.

Having got that off my chest the next issue is that the deletion of cookies and data only occurs when Firefox is closed. Who closes Firefox? Why would you close Firefox? I currently have 24 tabs open. Why on earth would I want to close them down just so they have to be selected one at a time and reloaded? What is the thinking behind this stupidity?

The only time I close Firefox down is when Windows is restarted for updates (every application) or when IDM needs to update as I found this negates the need to restart Windows (Firefox only).

Other than those situations I am trying to work out how to fit this cookies/data deletion into the normal operation of my computer. There appears to be a lack of a suitable way to deal with this situation. Would it be considered acceptable to just wait for those times Firefox has to be closed? This would be far better than what I have been doing up to now but why wouldn't Firefox delete this data when the last tab for a site is closed? There are a huge number of sites I bring up due to searching for something and close them immediately or after reading what they have to say.

I have been using computers for about 30 years and have long lost the inclination and to be honest the ability to delve deep into them. Today I just want to have them do what I want/need without unnecessary complications.

Have I got this situation right or is there something I have missed? At the moment IDM has been having a lot of updates thanks to YouTube's greed but before that I found I generally only had to restart my computer for MS updates and when strange things started to happen.

Asked by Oldneweng 1 usuku oludlule

Last reply by Oldneweng 11 amahora adlule

Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem i… (funda kabanzi)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Asked by phil.cassel 2 ezinsukwini ezidlule

Last reply by phil.cassel 12 amahora adlule