Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't log in to Gmail

Today I changed my Google password, and now I can't login via Thunderbird to get email. On startup, I am prompted with the Google login screen, which asks for my email o… (funda kabanzi)

Today I changed my Google password, and now I can't login via Thunderbird to get email.

On startup, I am prompted with the Google login screen, which asks for my email or phone. I click Next, and get the message 

   400. That’s an error.

   The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I'm using Thunderbird 115.10.1 (64-bit) on MacOS Sonoma 14.5.

Asked by Duncan Murdoch 10 izinyanga ezidlule

Answered by Duncan Murdoch 10 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Version 128 difficulty with 'not responding'.

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to … (funda kabanzi)

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.

Asked by stewart13 10 izinyanga ezidlule

Answered by stewart13 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

FF (latest version) not loading a local htm file

Hi, I have local saved html file which loads images from our security cams The html has only code like this <html> <head></head> <body> <scr… (funda kabanzi)

Hi, I have local saved html file which loads images from our security cams The html has only code like this 

<html>
<head></head>
	<body>
<script type="text/javascript">
  var height_array = new Array();
<script type="text/javascript">
  var height_array = new Array();
  var width_array = new Array();
  width_array[1] = 320;
  height_array[1] = 240;

<img src="http://192.168.2.2:78/livefeed?oid=1&size=640x480&t=" width="320" height="240" onload='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 1000)' onerror='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 5000)' alt='' />

<.../script....>

No matter what I change in the "normal" settings - Firefox is not loading the page at all.(file:///Users/drew/Downloads/CAM2.html)

In the left bottom corner it only shows "Performing a TLS Handshake with 192.168.2.2". And thats it. Every other browser is able to open the page and show the camera pictures, only Firefox not. Is there a easy fix for this?

Asked by Sascha 10 izinyanga ezidlule

Answered by TyDraniu 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot send emails -

TB has been working well for a long time - but it seems since updating to v128.1.0esr I can no longer send emails from my Gmail accounts. I can send emails with my Yahoo… (funda kabanzi)

TB has been working well for a long time - but it seems since updating to v128.1.0esr I can no longer send emails from my Gmail accounts. I can send emails with my Yahoo email account however. So the issue is specific to Gmail. Incoming mail works - only sending emails is the issue (SMTP).

I've attached files of the outgoing warning messages and TB SMTP settings. FYI - I have three Gmail accounts and one Yahoo account. When I press the "Enter New Password" button in the "Login to account Gmail Account failed" dialog box, nothing happens - the screen quickly blinks.

What's interesting, is the failed email is saved in the Drafts folder with Gmail online. In other words, if I login to Gmail via a web browser, the message is saved in the Drafts folder and I can send it from the web browser Gmail account - but not from TB. Any help would be appreciated. I did make $$ Donation to TB awhile back.

Asked by wbrannr 9 izinyanga ezidlule

Answered by sfhowes 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird Account Settings

I am running Thunderbird Version 128.1.0 esr and I have noticed that one of my accounts in the Account Settings window has a star against it (see attached screenshot). C… (funda kabanzi)

I am running Thunderbird Version 128.1.0 esr and I have noticed that one of my accounts in the Account Settings window has a star against it (see attached screenshot).

Can someone tell me what this star means as the account works perfectly as do all the others, nothing has been changed in the account settings and I have never seen a star like this in the Account Settings before.

Thanks.

Asked by Dave A 9 izinyanga ezidlule

Answered by sfhowes 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Hulu not working after 129.0 update

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc … (funda kabanzi)

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

Asked by Don 9 izinyanga ezidlule

Answered by Paul 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

can you import a Mac profile folder into a PC version of Thunderbird?

OK, this is really complicated, and involves trying to rescue an old Eudora account to Thunderbird. If anyone wants the whole gory story, please ask and I'll tell all. … (funda kabanzi)

OK, this is really complicated, and involves trying to rescue an old Eudora account to Thunderbird. If anyone wants the whole gory story, please ask and I'll tell all. ( I used Eudora Mailbox Cleaner and Eudora Rescue.) But the simple question is: is it possible to import a Thunderbird profile created on a Mac into a Thunderbird program on a PC? Thanks for any help.

Asked by mamaconnie 10 izinyanga ezidlule

Answered by T3cH 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird can no longer access my Gmail account

Thunderbird v.128.1.1esr (64-bit) (up to date) Windows 11 Pro v.23H2 OS Build 22631.4037 No VPN Two days ago my Thunderbird installation stopped being able to access my … (funda kabanzi)

Thunderbird v.128.1.1esr (64-bit) (up to date) Windows 11 Pro v.23H2 OS Build 22631.4037 No VPN

Two days ago my Thunderbird installation stopped being able to access my Gmail account. Everything was working fine up until then. Now I get a notice to allow Thunderbird to access Gmail, I click 'Allow' and it fails to authenticate. Collecting mail from my other non-Gmail accounts is unaffected and works fine.

I see these permission approvals are triggering email alerts to my backup Gmail account for this one re: "A new sign-in on Windows" and I am consistently clicking "Yes it was me'" with no effect. I have not done anything to block this activity, and I have no problem logging into this Gmail account from any web browser using the same credentials I am using with Thunderbird ... and which were already in place when this started happening 2 days ago.

I checked in Thunderbird Settings > Privacy & Security and cookies are being accepted, and I can see the cookies in the list.

I have tried deleting the saved (unchanged) password, removing the cookies, and even removing the account and setting it up again, with no joy.

When re-setting up the account this morning, the account creation does not complete and I am receiving this notice: "Unable to log in at server. Probably wrong configuration, username or password." (see attached screenshot)

The username and password were (a) unchanged from 3 days ago when this worked fine and (2) confirmed as I can log in to that Gmail account just fine with any web browser using the same credentials, even with incognito browser.

Thinking maybe the Thunderbird auto-detected configuration is incorrect, I changed the IMAP Connection Secutiry setting for the account from SSL/TLS to STARTTLS where it took about 2 minutes on the Checking Password stage and ultimately failed with the same error message.

TIA for any assistance with being able to use Thunderbird once again to work with this Gmail account.

Asked by stupidscript 9 izinyanga ezidlule

Answered by stupidscript 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird Crashes with Attachments

Good day. i have the 115.13.0 (64-bit) version of Thunderbird installed on a Windows 10 computer. It keeps crashing whenever i try to save an attachment from an email or… (funda kabanzi)

Good day. i have the 115.13.0 (64-bit) version of Thunderbird installed on a Windows 10 computer. It keeps crashing whenever i try to save an attachment from an email or include an attachment to an email. Basically, whenever the dialog box opens to save an attachment or select a file to attach, Thunderbird crashes.

i had a similar issue with Firefox. That problem went away when i uninstalled and reinstalled Microsoft Visual C++ Redistributable (both 32-bit and 64-bit versions). However the problem with Thunderbird persists.

Here are the last six Crash Reports IDs: bp-53c587b1-27a7-4db5-8e2b-225040240806 8/6/2024, 2:00 PM bp-903b1358-8fd4-43fe-af2c-088d20240806 8/6/2024, 1:52 PM bp-392b62dd-6b13-4df0-b0e5-2b6dc0240803 8/2/2024, 6:32 PM bp-1ab3a2d4-4335-40a7-a2f4-e54a80240726 7/26/2024, 11:55 AM bp-f5a69dc1-ca42-4bd3-b8a4-4e2820240715 7/14/2024, 7:24 PM bp-2c81780c-352e-4c95-820f-e73080240713 7/12/2024, 6:29 PM

Please advise

Thanks, franc

Asked by tmp41 10 izinyanga ezidlule

Answered by tmp41 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't log into Google account—Google says Javascript is disabled

I changed my gmail password recently so had to re-authenticate for Thunderbird. See the attached images. When I click "next" I get the error message about JavaScript bei… (funda kabanzi)

I changed my gmail password recently so had to re-authenticate for Thunderbird.

See the attached images. When I click "next" I get the error message about JavaScript being disabled.

No idea how to troubleshoot this or what might be causing this. Help would be appreciated. Thanks

Asked by Laura 9 izinyanga ezidlule

Answered by Laura 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

firefox crashing

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a t… (funda kabanzi)

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

Asked by Maksim Podterebkov 9 izinyanga ezidlule

Answered by Maksim Podterebkov 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

NetworkTimeoutError after 115.13.0

Thunderbird updated to 115.13 today and since then I can't receive mail from outlook.office365.com. (Could just be coincidence). Outgoing mail is OK. Error Console gives… (funda kabanzi)

Thunderbird updated to 115.13 today and since then I can't receive mail from outlook.office365.com. (Could just be coincidence). Outgoing mail is OK.

Error Console gives:- 20:49:11.948 pop3.server2.7: SecurityError info: Pop3Client.sys.mjs:422:20 

   _onError resource:///modules/Pop3Client.sys.mjs:422

20:52:21.344 pop3.server2.8: NetworkTimeoutError: a Network error occurred Pop3Client.sys.mjs:380:18 

   _onError resource:///modules/Pop3Client.sys.mjs:380

I've tried removing the saved passwords and have also tried upgrading to 128.0.1.

I can log into webmail with the password OK, so I'm sure I'm using the correct credentials.

Server Settings are:-

account2 (pop3) outlook.office365.com:995 SSL/TLS OAuth2 smtp.office365.com:587 STARTTLS OAuth2 true

Asked by sjf8 10 izinyanga ezidlule

Answered by sjf8 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

OAuth2 doesn't appear as an option in Outgoing Server (SMTP)

Microsoft has sent instructions to change from Normal Password to OAuth2 in my Thunderbird settings. I have successfully done this in the Account Server Settings but when… (funda kabanzi)

Microsoft has sent instructions to change from Normal Password to OAuth2 in my Thunderbird settings. I have successfully done this in the Account Server Settings but when I go to the Outgoing Server settings the option to choose OAuth2 instead of Normal Password does not appear. HELP!

Asked by JulieA 10 izinyanga ezidlule

Answered by JulieA 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I uninstalled Kaspersky and now I can't access gmail in firefox

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspers… (funda kabanzi)

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

Asked by Sean Wheeler 10 izinyanga ezidlule

Answered by Sean Wheeler 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't consistently login to thunderbird using single sign on through vpn (blank login window)

I use thunderbird with IMAP through vpn to my work site. Our site uses single-sign-on to connect to our mail server. Sometimes my thunderbird client cannot authenticat… (funda kabanzi)

I use thunderbird with IMAP through vpn to my work site. Our site uses single-sign-on to connect to our mail server.

Sometimes my thunderbird client cannot authenticate to the server. The behavior is inconsistent. When I first start up thunderbird, one of 3 things happens:

a) Thunderbird logs me in via single-sign-on without prompting for my password.

b) Thunderbird gives me a login window, allows me to enter my password, and logs me in.

c) Thunderbird gives me a blank login window. The status bar at the bottom of the main screen says it is sending login information, but it has none to send. I never get logged in.

Under behaviors (a) and (b), the thunderbird status bar at the bottom of the main window says it is sending login information, opening INBOX, and downloading messages.

Sometimes restarting thunderbird or rebooting my laptop fixes behavior (c), and sometimes not.

When I'm connected, I can see my saved passwords via the Thunderbird Settings->Privacy & Security ->Passwords->Saved Passwords list. When I keep getting the blank login window, this list is empty.

I'm using thunderbird 115.12.2 on a mac running macOS Sonoma 14.5.

This problem was first noticed soon after I upgraded to thunderbird 15.8.0.

This behavior was duplicated by our support staff using thunderbird on Windows.

I don't have any data to show whether the problem happens when I am connected directly to my site's internal network. I'm not connected to that network frequently enough to be able to test the behavior, since it is so inconsistent.

My thunderbird server settings are:

``` Server Type: IMAP Mail Server Hostname xxxxx.xxxx.xxxx Port 993 Username xxxx@xxxx.xxx Connection security SSL/TLS Authentication method OAuth2 ```

Thanks for any help.

Asked by vyw1223 10 izinyanga ezidlule

Answered by vyw1223 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can send messages only once using thunderbird through vpn

I use thunderbird through vpn to my work site. I am required to use two accounts, one to login to thunderbird and download messages and a separate smtp password to send… (funda kabanzi)

I use thunderbird through vpn to my work site. I am required to use two accounts, one to login to thunderbird and download messages and a separate smtp password to send messages.

After logging into thunderbird, the first attempt to send a message works fine. It prompts me for my smtp account password and sends my message.

The second and subsequent times I try to send a message, I get the popup error:

``` The message could not be sent using Outgoing server (SMTP) relay.xxxx.xxx for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again. ```

The thunderbird error console reports:

``` 

   mailnews.send: Sending failed; 
   The message could not be sent using Outgoing server (SMTP)
   relay.xxxx.xxx for an unknown reason. Please verify that
   your Outgoing server (SMTP) settings are correct and try
   again.
   
   exitCode=2153394004, originalMsgURI= 
   MessageSend.jsm:337:32
       fail resource:///modules/MessageSend.jsm:337
       _deliveryExitProcessing resource:///modules/MessageSend.jsm:687
       sendDeliveryCallback resource:///modules/MessageSend.jsm:741
       OnStopRunningUrl resource:///modules/MessageSend.jsm:1432
       onerror resource:///modules/SmtpService.jsm:211
       _onError resource:///modules/SmtpClient.jsm:510

``` Once I restart thunderbird, I can send a message again - exactly once.

Other mailer applications using vpn to connect to our mail system do not have this problem.

Thunderbird does not have this problem when I am connected directly to my site's internal network, not using vpn.

My thunderbird Outgoing Server configuration is:

``` Hostname smtp.xxxx.xxx Port 25 Username xxxxx@xxxx.xxx Authenticaton Method Normal password Connection Security STARTTLS ```

Those settings are consistent with my site's requirements.

I'm using thunderbird 115.12.2 on a mac running macOS Sonoma 14.5.

This problem first surfaced when I upgraded from thunderbird 102.12.0 to 15.4.1.

It really acts like things are configured okay, because it was able to send one message, but then something gets stuck after that.

Thanks for any insights.

Asked by vyw1223 10 izinyanga ezidlule

Answered by vyw1223 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (funda kabanzi)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 10 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 10 izinyanga ezidlule