Please cancel my subscription

My checking account was just billed for another month of Thunderbird. To the best of my ability, I have already requested that my subscription be cancelled. I use Tuta.… (funda kabanzi)

My checking account was just billed for another month of Thunderbird. To the best of my ability, I have already requested that my subscription be cancelled. I use Tuta. Please cancel my subscription/billing. Many Thanks, Ron Axelson [edited email from community support forum] @tuta.com

Asked by ronaxelsonygm 2 ezinsukwini ezidlule

Last reply by Wayne Mery 4 amahora adlule

Email Adresse nicht mehr anwählber

Hallo, ich komme seit Sonntag nicht mehr an meine Mails. Kein Abruf möglich obwohl richtges Passwort eingegeben wurde. [edited]@alice-dsl.net diese Adresse benutze ich… (funda kabanzi)

Hallo,

ich komme seit Sonntag nicht mehr an meine Mails. Kein Abruf möglich obwohl richtges Passwort eingegeben wurde.

[edited]@alice-dsl.net

diese Adresse benutze ich schon seit über 20 Jahren.

Bitte dringen um Hilfe.

Mit freundlichen Grüßen Thomas Höppner

Asked by thhoeppner 2 ezinsukwini ezidlule

Last reply by rooclown 40 imizuzu edlule

bookmark recovery

This morning all my bookmarks have vanished, and I can't recover them using the instructions in the help articles. ALL WERE AVAILABLE LAST NIGHT. My home page is the only… (funda kabanzi)

This morning all my bookmarks have vanished, and I can't recover them using the instructions in the help articles. ALL WERE AVAILABLE LAST NIGHT. My home page is the only thing still there

Asked by mamme001 1 usuku oludlule

Last reply by daniel90dominik 1 ihora elidlule

Group Tab "save and close group", where are the Group Tab saved to, and where do I open them from?

Using Firefox 145.0 (64-bit), "Firefox is up to date" on PC with Windows 11 Pro. I was so pleased when Firefox's Group Tabs arrived. I often have about 12 tabs open to d… (funda kabanzi)

Using Firefox 145.0 (64-bit), "Firefox is up to date" on PC with Windows 11 Pro.

I was so pleased when Firefox's Group Tabs arrived. I often have about 12 tabs open to do Railway research. So I thought, Group Tab, great idea. Save a group of tabs as one tab. Instead of creating a Bookmark Folder and each time opening all bookmarks from said folder, what better way to do than opening one tab. Or so I thought. I also created a "SHIP" tab for my hobby in the shipping industry, so I could have two group tabs that could be collapsed making the tab bar tidier. I saved an closed each group tab then closed down my PC. Next on restarting, Firefox starts up automatically as chosen by me. Both RAIL & SHIP tabs reappeared without me doing anything. Great! However yesterday, I inadvertently opened another Firefox window, forgot it was opened. So when I shut down my PC, I closed the Firefox browser and then discovered the over Firefox window I had opened. Closed it shut down my computer. Of course when I opened my PC today, Firefox started automatically, but with the tab that I had open in the last Firefox window. No problem I thought, I will just open the saved Group Tabs. It was a problem, where are the Group Tabs saved? Could I find the location? NO! I looked in Bookmarks, all the various History lists, even the down arrow to list all tabs. Nothing, the Group Tabs are none existent. I have checked on the "about:config" section for Group Tabs and everything is enabled "true". So where are the Group Tabs saved? I have been with Firefox for around 14 years, often citing it as the best browser. But over the last five years I find myself using Chrome more and more. Chrome has Group Tabs which do not not need the users to save them, they are saved automatically, and are easily found on opening the Chrome browser. Why doesn't Firefox have this?

Asked by raylongdog 1 inyanga edlule

Last reply by G.W. 4 amahora adlule

Funding decisions?

Of course there is no category for general concerns, so category choice is wrong by default, sorry about that. The recent "year in review" included this attached bit. Do… (funda kabanzi)

Of course there is no category for general concerns, so category choice is wrong by default, sorry about that.

The recent "year in review" included this attached bit. Does that mean that the Mozilla foundation is deciding to not allocate any of their overall revenue to Thunderbird and rely solely on user donations for it? If so, why does it own/manage Thunderbird? To me the entire purpose of an entity like Mozilla managing a project like Thunderbird is like most companies, to be able to allocate extra revenue from more lucrative projects to ones that are less so. Seems that the userbase of a project you own doesn't matter, money^s somehow better allocated to stuff that nobody asked for?

Asked by Kilrah 2 ezinsukwini ezidlule

Last reply by Wayne Mery 4 amahora adlule

How to restore local folders when upgrading from windows 10 to windows 11

I upgraded from windows 10 to 11 My son was able to recover my e-mail folders, but some large folders are missing and the remainder only have e-mails from 2019 or earlier… (funda kabanzi)

I upgraded from windows 10 to 11 My son was able to recover my e-mail folders, but some large folders are missing and the remainder only have e-mails from 2019 or earlier. How do I recover those e-mails? I am no longer conversant with the current technology or terminology. I need simplistic instructions.

Asked by Morley Verdier 1 usuku oludlule

Last reply by david 4 amahora adlule

Thunderbird 50% version don't work. "Authentication failed. Please check that your username and password are correct. exchange auth error..."

I used to use the basic version of Thunderbird on a daily basis, but after a while it became buggy and didn't work properly. I've been using Thunderbird beta for 3 months… (funda kabanzi)

I used to use the basic version of Thunderbird on a daily basis, but after a while it became buggy and didn't work properly. I've been using Thunderbird beta for 3 months now. I had to take a break from work because I need to add multiple Outlook emails to Thunderbird online for one thing. I've been doing the same thing for three days now, adding emails to receive notifications about shipments ready for pickup.

After adding 2 to 5 accounts, a message pops up saying that my data is incorrect, but it is 100% correct. When I try again, an exchange error pops up, and when I check through my regular browser, I can log in and check my mailbox normally, but it does not connect to Thunderbird beta or Thunderbird daily.

And so, for 3 days, I added 2 to 5 accounts correctly, and then finally, no account wants to be added. I checked that Thunderbird has no limit, I saw about 300 accounts per day, but the accounts I'm doing are a ridiculous limit and I have some problem with the application, and before I used it the same way I do now and had no problems. Thunderbird Daily works just as badly, no works from 2 to 5 accounts, then an error pops up. What's going on with this???!?!

Asked by William Hilton 3 ezinsukwini ezidlule

Last reply by Yu5tiqX9og 1 usuku oludlule

slow Thunderbird

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons … (funda kabanzi)

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons off; compacting folders; removing and renewing msf files; emptying junk and trash. Is there anything else, or is this just a failure or incompatibility of the app? I can't see that there's any antivirus app that might be interfering. Can something go wrong when you export the files from one TB into another? I would be grateful for any suggestions. Tim

Asked by Tim Hodgkinson 22 amahora adlule

Last reply by Wayne Mery 5 amahora adlule

E-Mail downloaden vom Server mit Thundbird von arcormail server

ich kann von Anfang Dezember an nicht mehr auf mein Arcor Mail zugreifen äh der sagt der Server ist nicht erreichbar habe schon alles versucht hier mit Windows 7 ist der … (funda kabanzi)

ich kann von Anfang Dezember an nicht mehr auf mein Arcor Mail zugreifen äh der sagt der Server ist nicht erreichbar habe schon alles versucht hier mit Windows 7 ist der PC ich habe zwei PCs mit Windows 7 und beide gehen nicht nur am Windows 10 habe ich wieder hinbekommen aber Windows 7 Minuten ich bin schon am verzweifeln oder geht das nicht mehr in Windows

Asked by h herget 4 ezinsukwini ezidlule

Last reply by david 5 amahora adlule

User avatars are not exported in vcf

Hello. It seems Thunderbird does not include avatars when I export the whole contacts book as a *.vcf file. Please, be so kind as to add this feature, preferably pictures… (funda kabanzi)

Hello. It seems Thunderbird does not include avatars when I export the whole contacts book as a *.vcf file. Please, be so kind as to add this feature, preferably pictures larger than 96x96 px. Or maybe I missed this magic checkbox somewhere? Thanks.

Asked by Evgen 9 amahora adlule

Last reply by Wayne Mery 5 amahora adlule

UNABLE to merge lost account contents with new account (need to rebuild it)

Oct 23, 2025, 19:35 CST I FINALLY was able to find the original profile, all messages in the In Box, plus all folders with their contents. 'Lost' when our ISP's ' tech … (funda kabanzi)

Oct 23, 2025, 19:35 CST

I FINALLY was able to find the original profile, all messages in the In Box, plus all folders with their contents. 'Lost' when our ISP's ' tech support person ' had me close/remove the TB POP3 account and create an IMAP account).

I need to merge the new small profile (In Box & with basic folders) into - onto the BIG, original, profile. So each time I get/check mail everything goes to, ends up in, the Thunderbird account containing all the OLD data and new working account.

Please remember I am barely TB literate, so start at 1 (A), not 27 (Z)& no tech words. Nor acronyms please.

Thanks! Remain in GOOD health, be WELL, 'n be

    • SAFE!**

Robin

Asked by Dulca 2 izinyanga ezidlule

Last reply by david 5 amahora adlule

"cloning" Thunderbird

Have TB on my laptop (146.0.1 (64-bit) on Win11) all set up the way I want it. Would like to "clone" those settings/profiles to my desktop. AI site said, "Copy profiles… (funda kabanzi)

Have TB on my laptop (146.0.1 (64-bit) on Win11) all set up the way I want it. Would like to "clone" those settings/profiles to my desktop. AI site said, "Copy profiles folder and profiles.ini to the new machine." Didn't work. Asking me to set up from scratch. Laptop is on "standard" edition, think desktop is on beta. Is that the problem? What do I need to do?

Asked by PathMan 6 ezinsukwini ezidlule

Last reply by Toad-Hall 6 amahora adlule