• Kusonjululiwe

I think the Linux Thunderbird is broken

installed Ubuntu 2404 on my acer laptop along with Thunderbird, added gmail email to Thunderbird and it fails to connect to google for their security check. popup when t… (funda kabanzi)

installed Ubuntu 2404 on my acer laptop along with Thunderbird, added gmail email to Thunderbird and it fails to connect to google for their security check.

popup when trying to login to google to let Thunderbird access gmail.

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I think the linux Thunderbird is broken.

I have been through this google process with Thunderbird 3 times windows 10 and 11 and once on an android phone with no problems

Asked by Paul Lofthouse 6 ezinsukwini ezidlule

Answered by Paul Lofthouse 4 ezinsukwini ezidlule

  • Kusonjululiwe

Want to change or disable developer tool shortcut

I am attempting to copy values from one google sheet to another and am unable to do so effectively as whenever I press crtl +shift + c I open the the developer tools. All… (funda kabanzi)

I am attempting to copy values from one google sheet to another and am unable to do so effectively as whenever I press crtl +shift + c I open the the developer tools. All my efforts on looking for a solution have lead me to unsupported extensions so I'm stuck wondering what to do.

Asked by Aries Alb (BeezKneez) 2 izinyanga ezidlule

Answered by cor-el 2 izinyanga ezidlule

  • Kusonjululiwe

Inbox folder size on disk too big

Dear Support, suddenly my INBOX file has a size of 480GB - the mails in all my IMAP folders online is less than 4GB. How can that happen? Is there a fix or should I ju… (funda kabanzi)

Dear Support,

suddenly my INBOX file has a size of 480GB - the mails in all my IMAP folders online is less than 4GB.

How can that happen?

Is there a fix or should I just re-create the account?

Best wishes, Johannes

Asked by johannes45 2 izinyanga ezidlule

Answered by johannes45 2 izinyanga ezidlule

  • Kusonjululiwe

Help: Migrate TB Portable to new computer

TIA , Time to Migrate TB Portable to new computer : I was advised that all need to do is Copy this Folder C:\ThunderbirdPortable to new computer . But that doesn'… (funda kabanzi)

TIA , Time to Migrate TB Portable to new computer : I was advised that all need to do is Copy this Folder C:\ThunderbirdPortable to new computer . But that doesn't bring over all my email accounts . Pls , what else do I need to do ? Thanks...

Asked by Vern Mars 6 ezinsukwini ezidlule

Answered by Vern Mars 4 ezinsukwini ezidlule

  • Kusonjululiwe

Norton 360 updated now Thunderbird cant access outlook server

Norton 360 updated last night and now Thunderbird isn't working. I tried logging in to Thunderbird but it kept saying my certificate was wrong and refusing to check my e… (funda kabanzi)

Norton 360 updated last night and now Thunderbird isn't working.

I tried logging in to Thunderbird but it kept saying my certificate was wrong and refusing to check my emails. I tried to click "add exception" but it didn't help.

It also kept saying its own homepage was a security risk and blocking it.

I figured it was Nortons new update, but have no idea how to fix it. I turned off Nortons Email Protection, which didn't help. So I uninstalled Thunderbird and reinstalled it.

But now its saying it cannot login to the outlook server when I try to add an email account. I know the information is correct, all I can guess is that Norton is blocking it somehow?

Any idea on how I can fix this?

Asked by zombeh 6 ezinsukwini ezidlule

Answered by Toad-Hall 6 ezinsukwini ezidlule

  • Kusonjululiwe

Firefox web browser

I am not referring to anything regarding YouTube. This issue is with my Firefox web browser. When I long onto frequently used web pages parts of the page are no longer vi… (funda kabanzi)

I am not referring to anything regarding YouTube. This issue is with my Firefox web browser. When I long onto frequently used web pages parts of the page are no longer visible. What causes this and how do I fix this?

Asked by James F. Pinkerton 5 ezinsukwini ezidlule

Answered by James F. Pinkerton 5 ezinsukwini ezidlule

  • Kusonjululiwe

TB gui completely broken

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim o… (funda kabanzi)

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim of those errors.

Win 11 x64.

When I launch TB I get the icon on the taskbar but no main screen. If I hover over the icon I see a small box with the TB logo top left where you’d expect it, and Home next to it. Clicking it has no effect. TB appears to be functioning because new emails are being filtered according to the Rules, as witnessed on my phone.

I tried reinstalling 115.11.1 with no change. So obviously somethings fubar with my profile. What is the best way to proceed? Obviously I’d like to avoid having to set up all my email accounts plus the associated rules etc if it’s possible. I use IMAP if it’s relevant.

Thanks in advance, Tony

Asked by tonyjover 6 ezinsukwini ezidlule

Answered by sfhowes 5 ezinsukwini ezidlule

  • Kusonjululiwe

email storage

I want to move a lot of gmails to the Bin but keep them in local folders. An answer to someone else's problem said to be sure the local folder contains a true copy and no… (funda kabanzi)

I want to move a lot of gmails to the Bin but keep them in local folders. An answer to someone else's problem said to be sure the local folder contains a true copy and not just a link, by checking that I could read it, but how do I do that for several thousand emails? Maybe they are all true copies in at least in one local folder? I need to remove a large chunk of 25000 gmails in All Mail to free up space on my hard disk. I was having problems with Global Search and followed instructions to re-index everything. Apart from taking several hours to index All Mail, I subsequently found that I could no longer get 2GB free space by using Disk Cleanup, the best I could get was about 300MB, which is apparently too small for Thunderbird to compact All Mail, or for Dropbox to sync with my mobile phone camera photos. The All Mail file in C:\Users\Michael\AppData\Roaming\Thunderbird\Profiles\hgwapwu4.default\ImapMail\imap.gmail.com\[Gmail].sbd is 4.5GB, and Important is 1GB

Asked by msturdy77 6 ezinsukwini ezidlule

Answered by david 6 ezinsukwini ezidlule

  • Kusonjululiwe

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (funda kabanzi)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Asked by ETERNALVOID 1 inyanga edlule

Answered by James 1 inyanga edlule

  • Kusonjululiwe

SSL_ERROR_INTERNAL_ERROR_ALERT

I have been working for Data Annotation for nearly a month and never got this error before. I need this money for rent! I'm trying really hard not to freak out here but t… (funda kabanzi)

I have been working for Data Annotation for nearly a month and never got this error before. I need this money for rent! I'm trying really hard not to freak out here but today is the deadline for rent and the only way I'll get that money is to log on to this website so I need help and I need it now.

Asked by burlonberrydon 5 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 5 ezinsukwini ezidlule

  • Kusonjululiwe

Random unistall/reinstall lost all my book marks

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed … (funda kabanzi)

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed Firefox into the run dialog and FF came up but has no icons on the home screen, zeroed out my bookmarks bar below the URL field and deleted all my bookmarks (100s).

I went into the User/../../Mozilla folder system and found a folder called bookmarksBackup or something similar. It was completely empty.

Any chance these were saved somewhere else as well?

126.0.1 (64-bit) on Windows

Thanks

Asked by bsbaixo 6 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 6 ezinsukwini ezidlule

  • Kusonjululiwe

date order

I want to Change date order (ascending/descending) of messages when there are no headings for mail including the date column. How do I do this? I recently installed lates… (funda kabanzi)

I want to Change date order (ascending/descending) of messages when there are no headings for mail including the date column. How do I do this? I recently installed latest version of Thunderbird.

Asked by Leigh 1 isonto elidlule

Answered by Leigh 6 ezinsukwini ezidlule

  • Kusonjululiwe

Add tab sharing support for Google Meet

Hey there, long story short - nowadays it's crucial to support those who WFH, and most people use G Suit for company work. I personally have a few daily calls via Google … (funda kabanzi)

Hey there, long story short - nowadays it's crucial to support those who WFH, and most people use G Suit for company work. I personally have a few daily calls via Google Meet and having the TAB sharing feature available is highly appreciated. I know this was requested a lot, but this is a real dealbreaker for many people.

What are your thoughts on this? Maybe it's somewhere in the roadmap already? Thanks!

Asked by pounds.oiler_0j 6 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 5 ezinsukwini ezidlule

  • Kusonjululiwe

Very wrong attributions of email, strange possible crosslinks

Here is a very strange problem: 1. all my notifications about interac are attributed to only one person: INTERAC e-Transfer: A money transfer from X has been automatical… (funda kabanzi)

Here is a very strange problem: 1. all my notifications about interac are attributed to only one person: INTERAC e-Transfer: A money transfer from X has been automatically deposited. Under correspondents I have Y, no matter what X is. 2. When I do a global search for INTERAC, all notifications show up, but attributed to Z, different from X and Y. Further, Z only sent me an interac transfer once, maybe 10 years ago. Indeed, if I global search for Z, none of the interac notifications show up. 3. this is ONLY on Thunderbird, not at the server.

Any ideas?

Asked by gena4 1 isonto elidlule

Answered by sfhowes 5 ezinsukwini ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Why does Firefox show images I upload different than they are??

Every image I upload looks different in Firefox than the file opened in other programs and different than Google Chrome. It looks with less contrast for sure, and I think… (funda kabanzi)

Every image I upload looks different in Firefox than the file opened in other programs and different than Google Chrome. It looks with less contrast for sure, and I think a little bit reddish. I noted it when I opened the file with Firefox and when I saw pictures in Facebook. My Firefox version is 47.0, my OS is Ubuntu 16.04 and I already tried in Firefox safe mode.

Asked by Enrique_Agustini 7 iminyaka edlule

Answered by jscher2000 - Support Volunteer 7 iminyaka edlule

  • Kusonjululiwe

All accounts, folders, mails disappeared.

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut d… (funda kabanzi)

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut down the PC. Monday morning, opened Windows, all seems there except TB which has a screen with an Account Setup tab inviting me to set up an existing email address. Close that tab and the attached screen image appears, open tabs blank, no accounts pane on the left, no emails, no local folders. Nuffin. Restart TB and Windows, twice, still Nuffin. Look in Profiles, yes, under Mail all profiles appear to be present and the correct size. Going to gmail’s on line email system shews account open and receiving email normally. I had a problem a month ago after a TB update when all accounts were present but no emails were displayed. I changed the password to 0auth and recovered my emails. That took three days to resolve and I lost a business client through the delay in responding. Today I must file several court documents or I shall be in deep poo. Any suggestions how to recover the left hand accounts pane and see the accounts and folders will earn my undying gratitude.

Asked by jfdi 2 emasontweni adlule

Answered by jfdi 6 ezinsukwini ezidlule

  • Kusonjululiwe

My Inbox Email List doesn't start by showing the latest emails

My Thunderbird Inbox is set up to order the emails so the oldest emails are at the top of the list, and the part of the list that is showing in the window on the screen i… (funda kabanzi)

My Thunderbird Inbox is set up to order the emails so the oldest emails are at the top of the list, and the part of the list that is showing in the window on the screen is the bottom of the list, therefore the most recent emails. However, when I open Thunderbird to look at the emails in the Inbox, while the list is in the order as just specified (oldest at the top, newest at the bottom), what I see on the screen is the section of the list of the emails that arrived about 6 weeks ago. To see the most recent emails I have to move the list up the window. It has been doing this for about 2 months.

Any idea why it is doing this, and how to 'fix' it, please?

Thankyou

Asked by graham65 3 emasontweni adlule

Answered by graham65 6 ezinsukwini ezidlule