Yonke imikhiqizo Community Forum

hello, i have a problem, firefox doesn't let me use the vpn, i do try to enable it and when it says "signed in successfully" it doesn't enable it, and it happens everytime i try to enable it, but it still says "signed in successfully" but nothing happens

Tried to re set my imac password which is also my password for passwords folder this was successful

Then tried to change my primary password but could not as my old primary password not accepted , however my system still shows the primary password as on.

By pressing cancel i have access to all my files.

Do i need to follow the change my primary procedure with all the mess of losing all my saved passwords.

thanks Mike

e mail

[redacted email from community support forum]

My primary Password has always been ***@msn.com and you changed it to ***@yahoo.com. I want to change it back and when I try to add it as a secondary email I get a message that you are sending a code to that email and I never get it and when I try to add the ***@msn.com email it will not let me add it as it tells me it already exists I am getting frustrated with all the issue lately with Mozilla. It does not sync to my device anymore. If you cannot fix the issues I am leaving mozilla and going with another browser. I would like to speak with a real person about this and get help.

• censored by mod

I make extensive use of AUTOFILL for things like credit cards (on a computer only I can access).

It worked fine for me for years. Within the past 2-3 updates it ceased to function.

The information is still saved - when I click on the entry box, the dropdown appears. Using the down arrow shows the entries, but pressing ENTER has no effect. The box(es) to be autofilled remain blank.

I tried all of the online help suggestions. There is a lot of information on DISABLING autofill, but not much on re-enabling it.

TIA

Why have amazon prime videos stopped working with firefox and how can I fix it?. It was working last week and suddenly stopped. Now all attempts to play videos are met with a permanent Amazon hourglass.

if I lost my password and I need a help and I can get it right away. I'm fast so I can resume what I want to do and I can do what I want to do easier. thank you and appreciate it. good looking out

Hello Community and/or Support,

After installing the latest "Mozilla VPN Release 2.40.0" upon Windows 11 Version 26H2 OS Build 26300.9711, I received the follow error message 3 to 4 times in a row. after acknowledging the error (pressed "OK").

(See attached image) Mozilla VPN.exe - Bad Image is either not designed to run on Windows or It contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status OxcOOON28.

Prior to installation, I just booted my computer and observed that my VPN App needed to be updated. I did not open any other app or perform any other work.

The VPN update informed me that it needed to close my current VPN connection to continue with the installation Update, which I allowed the update to manage.

In my troubleshooting efforts, reviewing other forums, and ask Google Gemini, I have performed the following. 1). Rebooted the computer after install. (Same Error Message) 2). Uninstall and reinstall Mozilla VPN. (Same Error Message) 3). Updated my NVIDIA GeForce GTX 1660 Ti driver to the latest release. (Same Error Message) 4). Ran "sfc /scannow" as administrator within the Command Prompt (Same Error Message). 5). Ran "dissm /online /cleanup-image /restorehealth" (Same Error Message).

Is there a method to correct the "Bad Image" error from popping up after restarting my computer? Also, would someone be so kind to inform the Mozilla VPN software team of this error?

Thank you all for your time!

After my Ubuntu 26.04.1 LTS OS restarts from installing updates all the icons in my favorites disappear so i have to manually re install them.

Is there a fix for this issue?

Thanks Jerrall

Thunderbird has been receiving emails on my PC from Bell Sympatico for years, then suddenly stopped in July 2026 without my changing any settings, and I have to go to the Bell server instead.