Cannot send emails from Thunderbird - error MF-505
For years I have had two email addresses: - @virginmedia.com and an older @blueyonder.co.uk one - with no problems: POP is set up with the two servers pop3.virginmedia.co… (funda kabanzi)
For years I have had two email addresses: - @virginmedia.com and an older @blueyonder.co.uk one - with no problems: POP is set up with the two servers pop3.virginmedia.com and pop3.blueyonder.co.uk. SMTP is set up with smtp.virginmedia.com for both. Everything was sweetness and light. I could receive and send from both accounts no problems.
Two weeks ago, the MF-505 relay refused error popped up when I tried to send an email from @blueyonder.co.uk and has continued to do so ever since. I can receive @blueyonder.co.uk emails with no problems. I can receive and send from @virginmedia.com with no problems. I can login to the virginmedia webmail site with @blueyonder.co.uk and send emails with no problems. Even so, I changed the @blueyonder.co.uk mail app password with Virginmedia just in case; no help. I have deleted the saved passwords and resaved them; no help. I have tried adding an @blueyonder.co.uk smtp outgoing server to Thunderbird even though I never had to before; no help. I have checked smtp server outgoing settings - even though everything works fine for @virginmedia.com. No problems there.
The general advice "out there" seems to be wait and it will resolve itself but it's been two weeks and for what it's worth Virginmedia confirm there is no problems with my account or their services their end.
any suggestions will be appreciated.