Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Upgrading to Firefox 28 has given me issues opening new tabs. How do I fix this?

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu John99

qj1234
qj1234
more options

I'm on Windows 7 and regretting the fact that I downloaded Firefox 28. Before this, I had no issues at all. But now, if I go to File, then New Tab, nothing happens. If I click on the plus sign Open a New Tab button, nothing happens. Using CTRL + T doesn't work either. However, if I exit Firefox entirely and open it right back up, several new blank tabs appear. The only working way to open up a new tab is by using the right click menu. How do I fix this?

Thanks!

I'm on Windows 7 and regretting the fact that I downloaded Firefox 28. Before this, I had no issues at all. But now, if I go to File, then New Tab, nothing happens. If I click on the plus sign Open a New Tab button, nothing happens. Using CTRL + T doesn't work either. However, if I exit Firefox entirely and open it right back up, several new blank tabs appear. The only working way to open up a new tab is by using the right click menu. How do I fix this? Thanks!

All Replies (2)

user1077957
user1077957
more options

Hi,

Most likely it is an extension that is not fully compatible with 28. Start FF in safe mode using the shift button and see if the tab behave normally using CTRL+T. For instructions on enabling safe mode us the below URL.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode?esab=a&s=safe+mode&r=1&as=s

John99
John99
more options

Hi Laurens Brand,
It appears you may be new. Welcome to the support forum & thanks for helping.

Forum Tip
Enter links to kb articles in the form