Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Error message that a version of T-Bird 24 is in use when there is no other. How do I fix?

  • 2 uphendule
  • 3 zinale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu christ1

Mgk18g
Mgk18g
more options

I am helping a friend who uses T-Bird on a Windows 7 PC that had a hard drive crash. Installed T-Bird 24 on another PC that works on Vista and it initially worked fine. In attempting to drop files from old to new, after a reboot, I try to open T-Bird and get a message that t could not open as another version of T-bird was in use (nothing visible). After several attempts to delete and re-install, here I am.

Any help

I am helping a friend who uses T-Bird on a Windows 7 PC that had a hard drive crash. Installed T-Bird 24 on another PC that works on Vista and it initially worked fine. In attempting to drop files from old to new, after a reboot, I try to open T-Bird and get a message that t could not open as another version of T-bird was in use (nothing visible). After several attempts to delete and re-install, here I am. Any help

Isisombululo esikhethiwe

http://kb.mozillazine.org/Profile_in_use

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

Zenos
Zenos
more options

You very likely have a lock file.

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file

christ1
christ1
  • Top 25 Contributor
more options

Isisombululo Esikhethiwe

http://kb.mozillazine.org/Profile_in_use