Error message : Problem loading page, the connection was reset...
Problem loading page... the connection was reset.
Zwei IT-Experten haben sich das Problem angeschaut und haben aufgegeben.
FF haben wir mehrere Male deinstalliert und reinstalliert, Caches gesäubert, Cookies gelöscht. Mit Proxy, ohne Proxy, mit Kaspersky, ohne Kaspersky.
Diagnose: Irgendwo schlummert noch etwas vom alten FF, dass das Laden verhindert.
Chrome installiert, funktioniert einwandfrei. Speicherplatz, Win 7, alles OK. Verschiedene Internetverbindungen ausprobiert. Glasfaser, WLAN, nützt nichts.
All Replies (1)
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked