browser not allowing my email service to send attachments.
I've been having trouble daily with sending an email with attachments. Sometimes they go through, and others will sit there in "send" mode and time out giving me an error that reads "Tech Support Error". I've already trouble shot with AOL and its not my email service. Its my browser. What can we do to fix this?
I've been having trouble daily with sending an email with attachments. Sometimes they go through, and others will sit there in "send" mode and time out giving me an error that reads "Tech Support Error". I've already trouble shot with AOL and its not my email service. Its my browser. What can we do to fix this?
All Replies (2)
Perform the suggestions mentioned in the following articles:
- Clear Cookies & Cache
- Clear the Network Cache
- Make sure you are using the "Remember History" setting as described in this article -> Settings for privacy, browsing history and do-not-track
- Start Firefox in -> Diagnose Firefox issues using Troubleshoot Mode to check if your add-ons/extension are causing the problem.
- Also see this article -> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if you can attach files while using Firefox in Diagnose Firefox issues using Troubleshoot Mode.
Also make sure that your anti-virus software isn't blocking attachments.