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Whenever i download something, instead of it being a file icon and allowing me to open it and unzip it, it is the firefox logo and i cant do anything with it

Whenever i download something, instead of it being a file icon and allowing me to open it and unzip it, it is the firefox logo and i cant do anything with it

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Can you provide an example public download link?

Does it still happen in Troubleshoot Mode?

Helpful?

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Did you check the content of this file in a file viewer utility in case you get an HTML error file and not the actual file?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Boot the computer into Windows Safe Mode with network support to see if that has effect.

Helpful?

Buza umbuzo

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