desk top computer power outage on 2/15/23. Since I have not been able to sign in to outlook in Firefox
My desk top computer powered off yesterday (2/15). It came back on then got zapped again. Now I can not open or sing into my outlook account. I cannot enter a code if sent through Firefox. It will not open in email. I have been able to access my email through MSN. Or can respond to phone text.
My wife received a code on her phone last evening, but did not respond in time. We live in the sticks and have very poor service. Please help. I want my Firefox back.
My desk top computer powered off yesterday (2/15). It came back on then got zapped again.
Now I can not open or sing into my outlook account.
I cannot enter a code if sent through Firefox. It will not open in email.
I have been able to access my email through MSN.
Or can respond to phone text.
My wife received a code on her phone last evening, but did not respond in time.
We live in the sticks and have very poor service.
Please help. I want my Firefox back.
All Replies (1)
This issue can be caused by corrupted cookies or blocked cookies.
- check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"
- https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear