Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Opened emails drop off viewing pane after 1 month

  • 3 uphendule
  • 0 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Dropa

simonewen
simonewen
more options

Emails that have been opened and are around 1 month old, drop off my viewing pane, how do I set it up so I can see older emails that I have opened and wish to keep? It is only with this email address [email]@bigpond.com my other email address (hotmail) is fine?? Thanks in advance for any assistance you can provide. Simon Ewen

Emails that have been opened and are around 1 month old, drop off my viewing pane, how do I set it up so I can see older emails that I have opened and wish to keep? It is only with this email address [email]@bigpond.com my other email address (hotmail) is fine?? Thanks in advance for any assistance you can provide. Simon Ewen

Okulungisiwe ngu Andrew

All Replies (3)

Dropa
Dropa
more options

What email program or site are you referring to here? Firefox isn't just a Browser.

simonewen
simonewen Umnikazi wombuzo
more options

My emails come through MOZILLA THUNDERBIRD Thanks

Dropa
Dropa
more options

That is configured with your online ISP email provider-you need to go and login to their site to see what if there are email still listed there.

Also check your Thunderbird setup as well.

https://support.mozilla.org/en-US/kb/manual-account-configuration https://support.mozilla.org/en-US/products/thunderbird/emails-thunderbird/set-up-email-thunderbird

Thunderbird connects to your ISP email it's not a separate email the actual email is still on your ISP provider email account.