Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I've lost all my bookmarks on Firefox

  • 2 uphendule
  • 0 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu cor-el

more options

I can't locate any of my bookmarks - even the Bookmarks Toolbar is empty. I tried Sync, and then "Restore" - they're completely gone. Help!

I can't locate any of my bookmarks - even the Bookmarks Toolbar is empty. I tried Sync, and then "Restore" - they're completely gone. Help!

All Replies (2)

more options

Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Click the Library button 57 library icon, then click Bookmarks.
  2. Scroll to the bottom and click Show All Bookmarks.
  3. At the top of the Library window, click on Import and Backup and select Restore.
  4. Click the date of the bookmark backup you want to recover.
  5. In the new window that appears, click OK.

Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.

more options

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

See also: