Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Did Not Connect: Potential Security Issue on google and youtube

  • 1 baphendule
  • 1 inale nkinga
  • 46 views
  • Igcine ukuphendulwa ngu cor-el

more options

I keep getting the Did not connect message. I have uninstalled firefox and reinstalled it (version 89.0.1) but i can now get Google Gmail but not youtube.

I keep getting the Did not connect message. I have uninstalled firefox and reinstalled it (version 89.0.1) but i can now get Google Gmail but not youtube.

Isisombululo esikhethiwe

You can do a malware scan just to be sure.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

You can do a malware scan just to be sure.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":