Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Profile migration not working

more options

I followed the recommended steps for migrating profiles exactly, but when I open up Firefox I have nothing from my old profile. Why is there not a simple migration solution?

I followed the recommended steps for migrating profiles exactly, but when I open up Firefox I have nothing from my old profile. Why is there not a simple migration solution?

Isisombululo esikhethiwe

The migration process is simple. I have 3 versions of Firefox on my laptop and when I log into the Firefox account all my add-ons and bookmarks start loading automatically. The same thing happens when I log into my account on another computer... everything just starts loading.

So can you please explain exactly what you are doing?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

The migration process is simple. I have 3 versions of Firefox on my laptop and when I log into the Firefox account all my add-ons and bookmarks start loading automatically. The same thing happens when I log into my account on another computer... everything just starts loading.

So can you please explain exactly what you are doing?

more options

Never mind, I must have done something wrong at one point. Third time was the charm