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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I forgot my master password and cannot reset it.

  • 3 uphendule
  • 1 inale nkinga
  • 321 views
  • Igcine ukuphendulwa ngu ExTeeP

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Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the article does not solve my problem. file not found. https://prnt.sc/qebuyi but https://prnt.sc/qebx5l

Isisombululo esikhethiwe

Hi ExTeeP, I can explain that one. In the Developer Edition, XUL files have been removed. Please use the following URL:

chrome://pippki/content/resetpassword.xhtml

If you're still having trouble, please let us know.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

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Did you try to remove logins.json and key4.db in the profile folder ? The key4.db file store the master password and logins.json stotres the encrypt logins.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (root location).

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Isisombululo Esikhethiwe

Hi ExTeeP, I can explain that one. In the Developer Edition, XUL files have been removed. Please use the following URL:

chrome://pippki/content/resetpassword.xhtml

If you're still having trouble, please let us know.

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Thanks. Both ways of the method helped :cool: