Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I get URL/menus to quit opening randomly?

  • 2 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

Hey there! I've been struggling to solve this problem. Basically the dropdown URL, 'Remember this password' popup and menu list sporadically open while using Firefox. It usually starts after I've clicked on the menu/typed in a URL etc. These menus hang on the screen after Firefox has been minimized as well.

I've tried Safe Mode, disabling plugins and refreshing Firefox, none of which have worked.

Any help with this would be much appreciated!

I've attached a screenshot of the URL/menu hanging on the screen after Firefox is minimized.

Thank you.

Ama-screenshot ananyekiwe

All Replies (2)

more options

That is odd. Have you tried pressing the <Esc> key?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

The first thought in such a case would be a problem with hardware acceleration, but that would show if you started Firefox in Safe Mode and you wrote above that didn't work.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.