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I can't login to my firefox account

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Ever since Firefox updated today, it suddenly logged me out from my firefox account. As it was a long time since I last had the login prompt, it took me several attempts to get the correct password. I then received a confirmation email with the code, which I have entered correctly as required. However, it only sent me back to the login screen, stating that I have the wrong password.

I'm suspecting that my account might be locked due to too many attempts, but so far my email account has yet to receive any emails stating that suspicious activity was detected or something similar.

Do I need to reset my password at this point? As my account info would be wiped, I'm not too keen on doing so.

Ever since Firefox updated today, it suddenly logged me out from my firefox account. As it was a long time since I last had the login prompt, it took me several attempts to get the correct password. I then received a confirmation email with the code, which I have entered correctly as required. However, it only sent me back to the login screen, stating that I have the wrong password. I'm suspecting that my account might be locked due to too many attempts, but so far my email account has yet to receive any emails stating that suspicious activity was detected or something similar. Do I need to reset my password at this point? As my account info would be wiped, I'm not too keen on doing so.

All Replies (2)

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Hello im very sorry you have ran into this problem and i will do my best to help you fix this problem and i am sorry for the trouble. i would use the email that you use for fire fox and reset your password.

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In case of issues try to log in to the Firefox Account via this website.