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Since I uninstall dashlane autocomplete doesn't work anymore

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  • Igcine ukuphendulwa ngu Deyk

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Hello,

I try several days ago Dashlane but it had some issues using the password manager of Firefow I uninstall it. Since then Firefox autocomplete feature isn't working at all. I try https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms But it doesn't work.

Do you have any idea how to restore the feature ?

Hello, I try several days ago Dashlane but it had some issues using the password manager of Firefow I uninstall it. Since then Firefox autocomplete feature isn't working at all. I try https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms But it doesn't work. Do you have any idea how to restore the feature ?

Isisombululo esikhethiwe

I kind of solve the issue after messing with my config.

The key "signon.rememberSignons" was set to false.

Hope it could help someone after me. Thanks for your help Pkshadow.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

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HI, Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

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Unfortunatelly, I still have the issue. Shouyld I reset everything in about:config to default ?

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Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

Please let us know if this solved your issue or if need further assistance.

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Isisombululo Esikhethiwe

I kind of solve the issue after messing with my config.

The key "signon.rememberSignons" was set to false.

Hope it could help someone after me. Thanks for your help Pkshadow.