Problem with Google's websites. "The connection has timed out"
I tried everything i can think of. Cleared cookies and cache. Resetted Firefox. Reinstalled Firefox. Tried safe mode - problem still occurs. Disabled ipv6. https://imgur.com/tCEvF5q As you can see other websites open, but not google. i dont have antivirus software except windows defender. Please help fix this.
All Replies (3)
You can check the connection settings.
- Options/Preferences -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
https://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
https://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
https://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
https://support.kaspersky.com/viruses/disinfection/5350
https://support.kaspersky.com/viruses/utility
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Hello Cor-El. I tried all proxy settings. I used: TDSSkiller Malwarebytes. AdwCleaner Microsoft Safety scanner Windows defender Kaspersky Free Security scan They found couple shady things but it was just keygens. Problem resolved a bit. Now sometimes i can access google, But its slow and not consistent. Thanks for the help again
Arhelay said
They found couple shady things but it was just keygens. Problem resolved a bit. Now sometimes i can access google, But its slow and not consistent. Thanks for the help again
This part concerns me it sounds like those keygens probably installed malware that is hidden and might need a computer shop to dig deeper to find what is the cause. If your Google isn't loading there is a deeper problem going on here.