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Not receiving push notifications

Kuphostiwe

Have enabled push notifications for my website www.tuckerhockey.com, however it's not recording my choice in the browser. When I switch pages, the pop up keeps coming up, again not saving my preferences. I get the confirmation pop up indicating I've accepted notifications however it's not saved. I am not browsing privately, I keep my cookies, preferences have all been enabled. I am using the newest version of Firefox on my Windows 10 PC.

Have enabled push notifications for my website www.tuckerhockey.com, however it's not recording my choice in the browser. When I switch pages, the pop up keeps coming up, again not saving my preferences. I get the confirmation pop up indicating I've accepted notifications however it's not saved. I am not browsing privately, I keep my cookies, preferences have all been enabled. I am using the newest version of Firefox on my Windows 10 PC.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 26.0 r0
  • Shockwave Flash 27.0 r0

Isisebenziso

  • Firefox 56.0.2
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/56.0.2/WINNT/en-US/

Izandiso

  • Cisco WebEx Extension 1.0.12 (ciscowebexstart1@cisco.com)
  • Norton Security Toolbar 2017.11.0.1 ({C1A2A613-35F1-4FCF-B27F-2840527B6556}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics 520
  • adapterDescription2: NVIDIA GeForce 920M
  • adapterDeviceID: 0x1916
  • adapterDeviceID2: 0x1299
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  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterSubsysID: 09851025
  • adapterSubsysID2: 09851025
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.15063.674
  • driverDate: 11-11-2016
  • driverDate2: 5-1-2017
  • driverVersion: 21.20.16.4550
  • driverVersion2: 22.21.13.8205
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  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
  • webgl1Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f)
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  • webgl2DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000be8c) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: False

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
Adib Obaid 1 izisombululo 13 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Did you check out this page for this problem?

https://support.mozilla.org/en-US/kb/push-notifications-firefox

Hope this page will help you to solve your problem.

Did you check out this page for this problem? https://support.mozilla.org/en-US/kb/push-notifications-firefox Hope this page will help you to solve your problem.

Umnikazi wombuzo

I've already gone over this page and nothing done changed the outcome.

I've already gone over this page and nothing done changed the outcome.
cor-el
  • Top 10 Contributor
  • Moderator
17348 izisombululo 156820 izimpendulo
Kuphostiwe

Did you look in "Tools -> Page Info -> Permissions" ?

Did you look in "Tools -> Page Info -> Permissions" ?
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

If you have already checked everything that is mentioned in the link that
Adib Obaid gave you, then would you please take a look at the article :

How to fix preferences that won't save

Anything helpful in that article  ?

If you have already checked everything that is mentioned in the link that <BR>Adib Obaid gave you, then would you please take a look at the article : [https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save How to fix preferences that won't save] Anything helpful in that article ?

Umnikazi wombuzo

Happy112 said

If you have already checked everything that is mentioned in the link that
Adib Obaid gave you, then would you please take a look at the article : How to fix preferences that won't save Anything helpful in that article  ?
''Happy112 [[#answer-1021531|said]]'' <blockquote> If you have already checked everything that is mentioned in the link that <BR>Adib Obaid gave you, then would you please take a look at the article : [https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save How to fix preferences that won't save] Anything helpful in that article ? </blockquote>

Umnikazi wombuzo

Ok, so I refreshed Firefox. That seems to have solved the problem of saving my notification preferences, however I did not receive the Welcome Notification that I should have, nor did I receive the notification I created and sent just after allowing notifications. I closed the browser, nothing upon re-opening. I opened Chrome and received the notification immediately... Anything else I could try?

Ok, so I refreshed Firefox. That seems to have solved the problem of saving my notification preferences, however I did not receive the Welcome Notification that I should have, nor did I receive the notification I created and sent just after allowing notifications. I closed the browser, nothing upon re-opening. I opened Chrome and received the notification immediately... Anything else I could try?
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Separate issue :

Your system details show two versions of Shockwave Flash, which can cause major problems. So, please uninstall them .

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then re-install the latest version, which is 27.0.0.170 You can download te latest version from here : https://get.adobe.com/flashplayer/

Note : some 'extras' may be offered in the download.

Separate issue : Your system details show two versions of Shockwave Flash, which can cause major problems. So, please uninstall them . Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Then re-install the latest version, which is '''27.0.0.170''' You can download te latest version from here : https://get.adobe.com/flashplayer/ Note : some 'extras' may be offered in the download.

Umnikazi wombuzo

Ok, did that! And did a refresh on Firefox again... still nothing... Any other suggestions?

Ok, did that! And did a refresh on Firefox again... still nothing... Any other suggestions?
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Tucker_Hockey said

Ok, did that! And did a refresh on Firefox again... still nothing... Any other suggestions?

Just went to your website and I was immediately asked if I wanted to receive notifications .......

I have absolutely no idea what to suggest next (so sorry  !). But somebody else is bound to come up with the perfect solution (fingers crossed)  !

''Tucker_Hockey [[#answer-1021625|said]]'' <blockquote> Ok, did that! And did a refresh on Firefox again... still nothing... Any other suggestions? </blockquote> Just went to your website and I was immediately asked if I wanted to receive notifications ....... I have absolutely no idea what to suggest next (so sorry !). But somebody else is bound to come up with the perfect solution (fingers crossed) !

Umnikazi wombuzo

Well that's good at least... I just can't understand why I can't see it in Firefox. Thanks for all of your help, I really appreciate it!

Well that's good at least... I just can't understand why I can't see it in Firefox. Thanks for all of your help, I really appreciate it!
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Tucker_Hockey said

Well that's good at least... I just can't understand why I can't see it in Firefox. Thanks for all of your help, I really appreciate it!

Wish I could have really helped ......

This 'notification' on your website : what does it say (cause I do get some dropdown saying something about Christmas ......  ?)

And : it says to activate Adobe Flash - did you do that  ? (the little grey icon in the upper left corner  ?)

''Tucker_Hockey [[#answer-1021627|said]]'' <blockquote> Well that's good at least... I just can't understand why I can't see it in Firefox. Thanks for all of your help, I really appreciate it! </blockquote> Wish I could have really helped ...... This 'notification' on your website : what does it say (cause I ''do'' get some dropdown saying something about Christmas ...... ?) And : it says to activate Adobe Flash - did you do that ? (the little grey icon in the upper left corner ?)

Umnikazi wombuzo

In the left-hand corner, that's just a Pop Up box only for the Home page, no notifications in the future. The one I was looking for was from Push Assist which drops down from the middle of the page... as for the Adobe Flash, I got nothing for ya!

In the left-hand corner, that's just a Pop Up box only for the Home page, no notifications in the future. The one I was looking for was from Push Assist which drops down from the middle of the page... as for the Adobe Flash, I got nothing for ya!
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Tucker_Hockey said

The one I was looking for was from Push Assist which drops down from the middle of the page... as for the Adobe Flash, I got nothing for ya!

That Adobe Flash message on your website : you can't miss it, cause it's huge  ! (top middle of the page ...... ) What do you mean by "I got nothing for ya ! "  ?

''Tucker_Hockey [[#answer-1021631|said]]'' <blockquote> The one I was looking for was from Push Assist which drops down from the middle of the page... as for the Adobe Flash, I got nothing for ya! </blockquote> That Adobe Flash message on your website : you can't miss it, cause it's huge ! (top middle of the page ...... ) What do you mean by "I got nothing for ya ! " ?
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

Just one last tiny brainwave :

After you checked 'Allow' for 'receive notifications' : did you reload
the page  ?

And maybe a very dumb question : but is that notification supposed to appear immediately  ?

Just one last tiny brainwave : After you checked 'Allow' for 'receive notifications' : did you reload <BR>the page ? And maybe a very dumb question : but is that notification supposed to appear immediately ?
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe
Couldn't let it go just yet and found this : https://pushassist.com/knowledgebase/unable-to-send-web-push-on-firefox-browser/ And just in case : https://support.mozilla.org/en-US/kb/push-notifications-firefox
cor-el
  • Top 10 Contributor
  • Moderator
17348 izisombululo 156820 izimpendulo
Kuphostiwe

You can open the about:serviceworkers page to see all registered service workers.

You can also check the WebSockets stats via this page:

  • about:networking#websockets

Some demos here:

Did you check the "Receive Notification" setting?

  • "Tools -> Page Info -> Permissions"?

Note that you see a notch attached to the Control Center 'i' icon at one o'clock when you change permissions from its default value.

You can open the about:serviceworkers page to see all registered service workers. You can also check the WebSockets stats via this page: *about:networking#websockets ---- Some demos here: *https://goroost.com/try-web-push *https://gauntface.github.io/simple-push-demo/ Did you check the "Receive Notification" setting? *"Tools -> Page Info -> Permissions"? Note that you see a notch attached to the Control Center 'i' icon at one o'clock when you change permissions from its default value.

Umnikazi wombuzo

Happy112 said

Tucker_Hockey said
The one I was looking for was from Push Assist which drops down from the middle of the page... as for the Adobe Flash, I got nothing for ya!

That Adobe Flash message on your website : you can't miss it, cause it's huge  ! (top middle of the page ...... ) What do you mean by "I got nothing for ya ! "  ?

The adobe flash notification that you mentioned in your previous reply, you'd asked if I had changed that, to which I was responding no to! Not sure why the flash header is not working...

''Happy112 [[#answer-1021636|said]]'' <blockquote> ''Tucker_Hockey [[#answer-1021631|said]]'' <blockquote> The one I was looking for was from Push Assist which drops down from the middle of the page... as for the Adobe Flash, I got nothing for ya! </blockquote> That Adobe Flash message on your website : you can't miss it, cause it's huge ! (top middle of the page ...... ) What do you mean by "I got nothing for ya ! " ? </blockquote> The adobe flash notification that you mentioned in your previous reply, you'd asked if I had changed that, to which I was responding no to! Not sure why the flash header is not working...

Umnikazi wombuzo

Happy112 said

Just one last tiny brainwave : After you checked 'Allow' for 'receive notifications' : did you reload
the page  ? And maybe a very dumb question : but is that notification supposed to appear immediately  ?

I did reload the page and yes, the notification, saying thanks for subscribing should show up on the bottom of the browser window immediately... at least it did in Chrome.

''Happy112 [[#answer-1021638|said]]'' <blockquote> Just one last tiny brainwave : After you checked 'Allow' for 'receive notifications' : did you reload <BR>the page ? And maybe a very dumb question : but is that notification supposed to appear immediately ? </blockquote> I did reload the page and yes, the notification, saying thanks for subscribing should show up on the bottom of the browser window immediately... at least it did in Chrome.

Umnikazi wombuzo

cor-el said

You can open the about:serviceworkers page to see all registered service workers. You can also check the WebSockets stats via this page:
  • about:networking#websockets

Some demos here:

Did you check the "Receive Notification" setting?

  • "Tools -> Page Info -> Permissions"?

Note that you see a notch attached to the Control Center 'i' icon at one o'clock when you change permissions from its default value.

I'm not familiar with web sockets, so not sure what i am looking at on the page. As for the service provider of the notifications, I'm using Push Assist, no the other two sites are not needed. And yes, the permissions are in place for the page, icon (i) has the 1 o'clock green circle.

''cor-el [[#answer-1021731|said]]'' <blockquote> You can open the about:serviceworkers page to see all registered service workers. You can also check the WebSockets stats via this page: *about:networking#websockets ---- Some demos here: *https://goroost.com/try-web-push *https://gauntface.github.io/simple-push-demo/ Did you check the "Receive Notification" setting? *"Tools -> Page Info -> Permissions"? Note that you see a notch attached to the Control Center 'i' icon at one o'clock when you change permissions from its default value. </blockquote> I'm not familiar with web sockets, so not sure what i am looking at on the page. As for the service provider of the notifications, I'm using Push Assist, no the other two sites are not needed. And yes, the permissions are in place for the page, icon (i) has the 1 o'clock green circle.
Happy112 561 izisombululo 5694 izimpendulo
Kuphostiwe

I just went to your site again, and this time I got the 'Tuckerhockey Would Like to Send You Push Notifications' etc... , which did not appear before.

Unfortunately I can't check if that notification actually appears, as I clicked 'Don't Allow' - (force of habit - sorry  !) Anyway : I would have to subscribe, right  ?

I just went to your site again, and this time I got the 'Tuckerhockey Would Like to Send You Push Notifications' etc... , which did not appear before. Unfortunately I can't check if that notification actually appears, as I clicked 'Don't Allow' - (force of habit - sorry !) Anyway : I would have to subscribe, right ?