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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I log onto Firefox page but it goes into an endless search mode when I ask it to search a topic or URL.

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  • Igcine ukuphendulwa ngu FredMcD

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Right after Windows 10 update I tried to get onto web. Firefox browser goes into search mode and never locates URL

Right after Windows 10 update I tried to get onto web. Firefox browser goes into search mode and never locates URL

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}