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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to receive account sync confirmation email

  • 1 baphendule
  • 3 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Moses

robertryanson
robertryanson
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Hi, I'm not getting the confirmation emails. I had previously used one email address, never got the confirmation, set up a new account which is robertryanson@XXXXX.com, same thing, not getting your emails. Of course I've been checking spam filter. Nothing there. Is there anything else I can do to verify my account if I'm not able to receive your emails? I've tried it with 2 different email addresses now and I still am unable to get your emails.

Thank you.


Mod edit: E-mail obfuscated for your privacy

Hi, I'm not getting the confirmation emails. I had previously used one email address, never got the confirmation, set up a new account which is robertryanson@XXXXX.com, same thing, not getting your emails. Of course I've been checking spam filter. Nothing there. Is there anything else I can do to verify my account if I'm not able to receive your emails? I've tried it with 2 different email addresses now and I still am unable to get your emails. Thank you. <i>Mod edit: E-mail obfuscated for your privacy</i>

Okulungisiwe ngu Moses

All Replies (1)

Moses
Moses
  • Moderator
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Make sure you are using a "mainstream" e-mail provider such as Gmail or even Tutanota. I used to have the same e-mail provider as you (I obfuscated it but saw the domain name) and stopped using it because some websites wouldn't recognize it as a valid domain.