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Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Suddenly Thunderbird FREEZES; Cannot access folders/messages/tools, etc Windows 7 Professional

  • 3 uphendule
  • 4 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Wayne Mery

janextwo
janextwo
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What more is there to say?? I tried installing latest version. Tried ?restoring? earlier version from 12/3/15.

What more is there to say?? I tried installing latest version. Tried ?restoring? earlier version from 12/3/15.

All Replies (3)

Wayne Mery
Wayne Mery
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Please Start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? Please reply to let us know results.

tbirdquestion
tbirdquestion
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THANK YOU for your reply and suggestions.

Because of "other issues", I did not follow the steps. I DID find on ?Bugzilla? that someone else has had the SAME problem (related to 38.5). I also read SOMEWHERE that ?lightning? might be the problem??? SO... instead... I uninstalled 38.5, reinstalled 38.4, which worked FINE!! Then, I "tried" to get rid of "automatic updating" (DIFFICULT!!). I also ?REMOVED? "lightning" ADD-ON. I, THEN, let it update to 38.5. Things "seem" OK. What a MESS...

Wayne Mery
Wayne Mery
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janextwo, We want to ensure your problem is gone adn that you are satisfied. If you are still having trouble, please create a new topic and refer back to this topic.