Before you get more detailed advice you could try disabling your Happy Cloud Web Plugin. If that helps try searching for more information on that plug-in which attracts mixed reviews.

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Feedback? Crash reports?

hi sorry my problem was better but now its worse than before

bp-3c3ca93b-3150-4f4e-8556-d775f2151102 11/2/2015 4:39 PM bp-c81e2e0a-1dfa-4a48-941e-1281e2151024 10/24/2015 1:13 PM bp-8e50f145-6344-4f0d-9dee-711572151021 10/21/2015 7:35 PM bp-1765ea9a-5884-4732-850c-efbc42151021 10/21/2015 7:34 PM acf3e475-e042-44ed-91e9-1cefe33345c4 10/21/2015 11:14 AM 06cfb6fb-b021-439b-83e4-c9a326d320bf 10/21/2015 11:13 AM 607aeb0d-58d3-4440-aa35-dbac50480c3b 10/20/2015 6:11 PM 06d173c0-ea81-46ed-b10f-d4cc7e797b5a 10/16/2015 3:22 PM