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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox keeps crashing randomly. I've tried refreshing, reinstalling, and clearing redundant plugins. Help please...

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  • Igcine ukuphendulwa ngu philipp

jemerman
jemerman
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Hi,

My Firefox keeps crashing, seemingly randomly. It could be when I open a new page, or when just reading through a page of text.

I've tried starting in safe mode, doing multiple refreshes, reinstalling Firefox, and disabling redundant plugins like multiple shockwave.

Any help would be appreciated. I love Firefox, but this has been making it extremely frustrating to use.

Here are just a few of the crash reports from the last few days: bp-f563e7d2-6bc7-404b-b5f3-6e3c52150313 3/13/2015 9:34 AM bp-ab85cc56-2160-4b73-b72a-3b26a2150313 3/13/2015 8:31 AM bp-e77af796-5951-481e-9b83-128a32150313 3/13/2015 12:53 AM bp-9bfdfff4-7ee4-482a-92db-d23b92150313 3/13/2015 12:36 AM bp-11e08ebd-3700-45cb-a3c4-85c942150313 3/12/2015 10:06 PM bp-9d66be85-0853-4740-9997-688b72150313 3/12/2015 8:15 PM bp-1b71540a-4040-405d-81c5-cb95d2150313 3/12/2015 7:10 PM bp-126758ea-b09f-4861-9f8f-8a8762150312 3/12/2015 3:32 PM bp-1760c21f-893c-4c1e-bbe6-7a54b2150312 3/12/2015 12:00 PM

Thanks,

Josh

Hi, My Firefox keeps crashing, seemingly randomly. It could be when I open a new page, or when just reading through a page of text. I've tried starting in safe mode, doing multiple refreshes, reinstalling Firefox, and disabling redundant plugins like multiple shockwave. Any help would be appreciated. I love Firefox, but this has been making it extremely frustrating to use. Here are just a few of the crash reports from the last few days: bp-f563e7d2-6bc7-404b-b5f3-6e3c52150313 3/13/2015 9:34 AM bp-ab85cc56-2160-4b73-b72a-3b26a2150313 3/13/2015 8:31 AM bp-e77af796-5951-481e-9b83-128a32150313 3/13/2015 12:53 AM bp-9bfdfff4-7ee4-482a-92db-d23b92150313 3/13/2015 12:36 AM bp-11e08ebd-3700-45cb-a3c4-85c942150313 3/12/2015 10:06 PM bp-9d66be85-0853-4740-9997-688b72150313 3/12/2015 8:15 PM bp-1b71540a-4040-405d-81c5-cb95d2150313 3/12/2015 7:10 PM bp-126758ea-b09f-4861-9f8f-8a8762150312 3/12/2015 3:32 PM bp-1760c21f-893c-4c1e-bbe6-7a54b2150312 3/12/2015 12:00 PM Thanks, Josh

All Replies (1)

philipp
philipp
  • Moderator
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hi Josh, that looks like a crash triggered by your nvidia graphics driver in relation to hardware acceleration in firefox - please try updating the graphics driver for your model on the nvidia website, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).