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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I connect to a site, there is a very short burst of weird electronic noise. This started recentely, but not with other browsers.

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Every time I connect to a site, there is a very short (1/4 of a second?) burst of weird electronic noise. This started recently, but I do not remember if it was after a specific update. I have version 30.0 installed, but the problem started with the previous version. This does not happen with Explorer or Chrome. Running WIndows 7.

Are there any logs I can access to understand where this noise is coming from?

Thanks,

Every time I connect to a site, there is a very short (1/4 of a second?) burst of weird electronic noise. This started recently, but I do not remember if it was after a specific update. I have version 30.0 installed, but the problem started with the previous version. This does not happen with Explorer or Chrome. Running WIndows 7. Are there any logs I can access to understand where this noise is coming from? Thanks,

Isisombululo esikhethiwe

Do you have the NoScript extension?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Isisombululo Esikhethiwe

Do you have the NoScript extension?

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THat's it. THanks