Firefox 技術支援討論區

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just say try again. Roll20 hasn't been working for even longer (more like months). They work in Microsoft Edge and Chrome. Youtube is still working, as are video players in social media.

I have tried the following solutions:

• Firefox is up to date
• Windows is up to date
• Updated graphics drivers
• 'Widevine Content Decryption Module provided by Google Inc.' is set to 'Always Activated' and is up to date
• 'Play DRM-controlled' content is ticked in about:preferences
• Checked if anything changed if either of the above were turned off (it did not)
• media.eme.enabled is set to true in about:config
• Put Firefox in troubleshooting mode
• Turned off my addons (including uBlock Origin) manually
• Tried in a Private Browsing window
• Turned off Tracking Protection
• Restarted my laptop

Nothing has fixed the problem, or given me any more indication of what is wrong. I don't know how to a) fix or b) find the problem. All I can think is that it may be related to the recent changes to Chromium regarding ad-blockers? But no one else seems to be having the same problem so I doubt it.

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it comes to signing in I either get a message that my sign in information is not correct and this happens on Bestbuy.com or I get this message on Chewy.com Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server. Reference #18.88dcda17.1684871617.2bce7d64 . Now if I use the awful MS Edge I have no problem signing in to either one. I have racked my brain to figure this out even disabling each addon which I only have a few. I have ran scans for Malware with Norton 360, Malwarebytes and MSERT and nothing there. I was hoping someone could shed some light on this in some way or maybe change a setting in Firefox that I am overlooking. I can access these sites fine and move around in them but like I said I cannot sign in into them. I would greatly appreciate any help.

Respectfully, DT

We've noticed that in Firefox 112.0 (maybe in 111.0? haven't tested yet...) when a `fetch` request with an `Authorization` header gets a `302` (or `307`, and probably any other redirect response code) and `redirect` is set to `follow`, the second request is made _without_ an `Authorization` header, which breaks our website.

In 110.0 this isn't an issue, and no warning is logged to tell us it's about to change.

I'm guessing this is a security change - could someone point me at the discussion that led to it being made? My feeling is that if the redirect is to the same origin as the original request sending the same `Authorization` header should be secure enough.

I'm wondering what the right mitigation is; we could follow redirects manually of course, but it's a pain.

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more appear, hit verify, it brings up something else. It will do this dozens of times and just never ever end.

Switch over to Edge, does the same. Switched to chrome and it works fine. Has google done something to captcha to deny it working on other browsers?

I have checked to see firefox is up to date and it is. I have disabled all extensions/addons. I have run malware/virus scans. On the Rogers community forums there are all kinds of people having problems but there are no solutions on how to fix. Oddly (or not) the problems are similar...captcha won't work on Edge, Firefox but will work on Chrome.

When I try to log into Google I get this message:

This browser or app may not be secure. Try using a different browser.

I am using Firefox 91.13.0 ESR (64bit). I have been using the 91.x ESR releases for a while now and this is a new problem that I never had before.

Hi, Hope you all are doing well. I recently checked my website [removed] on different browsers. Website is working fine with most of the browser, but when i checked it on Firefox i got an error in DevTools "Image corrupt or truncated". What does it mean? This is a category image and present on sidebar of website. But all other images are same, i mean with same size and format. Why exactly this image is creating an issue?

Kind Regards, Hassan Mujtaba

The layout on the Roblox website, https://www.roblox.com Has appeared to break, I've seen the website on Google chrome and Microsoft Edge and it's good to go. I am not aware as to how this has happened. I have disabled every Addon I have, This issue is not caused by the Addons I have installed.

CTRL + F5 has Fixed My Issue! Thank You cor-el!

I got this issue when tried to read some API document provided by a marketplace that i have project with. I tried on another browser and it shown normal, not a single text is overlapping. I've tried some suggestion on another topic to pick No Style on Page Style menu (View -> Page Style -> No Style) but it got more messed up and tried changing font size but still got no improvement. Helpp me pls~

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep it from becoming a download?

See image to see what is happening. This did not happen with any of the older versions.

Thank you so very much for your help!! T.S.

When I copy text from other websites, I'm not able to paste in the text field of Whatsapp Web. I'm using Firefox Developer Edition Browser in my laptop. But when I copy text from Whatsapp Web itself, I am able to paste in the text field.

This issue started happening just a few days ago.

Here are my specifications:

Browser: Firefox Developer Edition 117.0b8 (64-bit)

OS: Pop!_OS 21.10

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services. Opening new tabs will refuse to load even Google.com. The only fix is to completely close out of Firefox and relaunch. But having gmail open for a few minutes will result in it disconnecting again.

The issue persists in 'troubleshooting mode' as well as after doing a refresh. I have experienced this now for the past couple of weeks on my Windows 10 work laptop. I have also seen this on 2 different Linux machines in the past few days. I had attempted to disable http3 and telemetry settings from an older post I had found, but no luck. Not sure what else to try at this point.

Recently I've noticed that some sections in Google search results pages show black text on dark backgrounds when running dark mode.

It doesn't happen in private windows or in troubleshooting mode, so I suspect it's some obscure custom setting that's causing the issue. It also doesn't happen in other browsers.

I've tried switching themes and changing the colour override settings but can't find the setting causing the issue. I've also tried clearing the browser cache and cookies but no dice there either.

Hoping to avoid a refresh just to fix this.

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

media like .gif files and .mp4 files are used very frequently in the Discord servers I'm in and for some reason whenever those specific file types are used won't load/function. I noticed that while the DRM icon was present in the discord tab, that those two file types worked just fine; but I have no clue how to set it to always turn on for specific sites.

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS