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untrusted site error

已張貼

I got an Untrusted site error for a site you don't login to and that I have been to literally thousands of times. However the error will not let be bypass. How can I access this site which I know is a valid site?

I got an Untrusted site error for a site you don't login to and that I have been to literally thousands of times. However the error will not let be bypass. How can I access this site which I know is a valid site?

被選擇的解決方法

ok, i can certainly replicate this issue. my guess is that the site is currently implementing measures against the recently published widespread vulnerability that allows webservers with a certain version of openssl running on them to be exploited (heartbleed.com) & is switching their certificate.

an advanced security feature in firefox is picking up this change as the site doesn't seem to be fully updated for this new certificate yet. you can temporarily work around the issue:
enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false.
it is important however, that after a bit of time when the issue gets resolved by the site (maybe try again in 24 hours), you go back and switch the setting to "true" again!

從原來的回覆中察看解決方案 3

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 12.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.9.149
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.6.147
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.5.146
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • npapicomadapter
  • NPWLPG

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0

更多資訊

philipp
  • Top 25 Contributor
  • Moderator
5348 個解決方法 23617 個答案

hello velcroman, what's the address of the site you're trying to access?

hello velcroman, what's the address of the site you're trying to access?

提出問題者

Thank you for your quick response. The address is https://www.fanfiction.net

Thank you for your quick response. The address is https://www.fanfiction.net
philipp
  • Top 25 Contributor
  • Moderator
5348 個解決方法 23617 個答案

選擇的解決方法

ok, i can certainly replicate this issue. my guess is that the site is currently implementing measures against the recently published widespread vulnerability that allows webservers with a certain version of openssl running on them to be exploited (heartbleed.com) & is switching their certificate.

an advanced security feature in firefox is picking up this change as the site doesn't seem to be fully updated for this new certificate yet. you can temporarily work around the issue:
enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false.
it is important however, that after a bit of time when the issue gets resolved by the site (maybe try again in 24 hours), you go back and switch the setting to "true" again!

ok, i can certainly replicate this issue. my guess is that the site is currently implementing measures against the recently published widespread vulnerability that allows webservers with a certain version of openssl running on them to be exploited (heartbleed.com) & is switching their certificate. an advanced security feature in firefox is picking up this change as the site doesn't seem to be fully updated for this new certificate yet. you can temporarily work around the issue: <br>enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up) & search for the preference named '''security.ssl.enable_ocsp_stapling'''. double-click it and change its value to '''false'''. <br>it is important however, that after a bit of time when the issue gets resolved by the site (maybe try again in 24 hours), you go back and switch the setting to "true" again!
SuperTickedoff 1 個解決方法 4 個答案

I had this problem too but this fixed it. Thank you!

I had this problem too but this fixed it. Thank you!

提出問題者

That worked. Thank you.

That worked. Thank you.
philipp
  • Top 25 Contributor
  • Moderator
5348 個解決方法 23617 個答案

you're very welcome - the issue seems to have been fixed at the site already, so you can go ahead and set security.ssl.enable_ocsp_stapling back to true again.

you're very welcome - the issue seems to have been fixed at the site already, so you can go ahead and set security.ssl.enable_ocsp_stapling back to true again.
edonyelder 0 個解決方法 1 個答案

I cannot get into Mozilla.com or Firefox and I keep getting 'Untrusted site' messages. I have, many times, deleted the cert8 files and reboot but it still doesn't work. I cannot get my email or FB on Firefox. Everything works very well on Google Chrome so I know it's not me. I have run my AVG virus/malware programs and scanned the computer a couple of times; still no luck with Mozilla.com or Firefox.com. Sometimes I can get by the Untrusted site with some websites but not Yahoo.com. It comes in a long list with no access for me to see my mail. This is Google Chrome I am using now and I am not keen on it. I have used Firefox for years and it works perfectly on my other laptop. What gives?? I really need help. PS. I get the 'Untrusted site' on ALL the sites I try to access including Google search, Google.com, Firefox.com, Mozilla.com and aol and yahoo and Facebook. I didn't try any others so it isn't a security prob. It's a Firefox problem on my computer.

I cannot get into Mozilla.com or Firefox and I keep getting 'Untrusted site' messages. I have, many times, deleted the cert8 files and reboot but it still doesn't work. I cannot get my email or FB on Firefox. Everything works very well on Google Chrome so I know it's not me. I have run my AVG virus/malware programs and scanned the computer a couple of times; still no luck with Mozilla.com or Firefox.com. Sometimes I can get by the Untrusted site with some websites but not Yahoo.com. It comes in a long list with no access for me to see my mail. This is Google Chrome I am using now and I am not keen on it. I have used Firefox for years and it works perfectly on my other laptop. What gives?? I really need help. PS. I get the 'Untrusted site' on ALL the sites I try to access including Google search, Google.com, Firefox.com, Mozilla.com and aol and yahoo and Facebook. I didn't try any others so it isn't a security prob. It's a Firefox problem on my computer.

由 edonyelder 於 修改

billintexas 1 個解決方法 3 個答案

I am having the untrusted web site on almost everything using w7. I can not even open a Firefox web site. I am writing this on IE because of all of this. Firefox works just fine on my laptop. Firefox has become usless to me unless this can be fixed. Bill in Texas

PS I have already tried most of the recommended fixes

I am having the untrusted web site on almost everything using w7. I can not even open a Firefox web site. I am writing this on IE because of all of this. Firefox works just fine on my laptop. Firefox has become usless to me unless this can be fixed. Bill in Texas PS I have already tried most of the recommended fixes
philipp
  • Top 25 Contributor
  • Moderator
5348 個解決方法 23617 個答案

hello billintexas, this question you're posting to dealt with the error when it only showed up on one particular page (and the issue already got resolved by the site). if you get the error on all secure/encrypted pages, please open a new question for that issue and inclde details like the error code that is shown thank you!

hello billintexas, this question you're posting to dealt with the error when it only showed up on one particular page (and the issue already got resolved by the site). if you get the error on all secure/encrypted pages, please [https://support.mozilla.org/en-US/questions/new open a new question] for that issue and inclde details like the error code that is shown thank you!