Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
封存

Firefox constantly crashes on startup

John99 replied
moser282

Firefox is continually crashing on me. It opens for a few seconds to tell me it can't open my tabs, and then crashes. My Mac OSX is up-to-date, and I ran a virus scan yesterday (before I started having problems with Firefox) and it found nothing. I've tried launching Firefox in safe mode, but still have the problem. I've set up Firefox for automatic updates, so I believe it's up-to-date.

Safe-mode Crash ID:

Firefox is continually crashing on me. It opens for a few seconds to tell me it can't open my tabs, and then crashes. My Mac OSX is up-to-date, and I ran a virus scan yesterday (before I started having problems with Firefox) and it found nothing. I've tried launching Firefox in safe mode, but still have the problem. I've set up Firefox for automatic updates, so I believe it's up-to-date. Safe-mode Crash ID:

所有回覆 (3)

Following are your Crash Reports based on their adjacent Crash IDs & Crash Signatures

  1. Crash ID -> bp-dfd1dde6-41a4-4c91-9b91-4d8972120522
  2. Crash ID -> bp-7a6e75f0-7fe2-4324-ae8c-e21552120522
  3. Crash ID -> bp-01d08c74-215f-49e4-a8a3-d28cb2120522 & bp-20ef6da2-fef0-48b1-be80-3c82b2120522

Perform the suggestions mentioned in the following article:

Check and tell if its working.

由 Hasan 於 修改

I had this problem, system restore didn't help, and and nothing else would work. Fortunately I learned how important it is to back up files and bookmarks, so I reformatted and restored everything. It was the only solution. Back up everything in future.

If you reformat the hard disk drive you may need to first of all back up a bit more than just Firefox's files and bookmarks. Little things like the OS and everything else are destroyed by reformatting. Definitely a last resort for most users. (Of course multiple partitions or multiple drives may be in use).