Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

more options

Upgraded to firefox 8 and can't even open it, it crashes upon start. I dfisabbleed all adons in safe mode and did not help. I uninstalled it and reinstalled and still same! see report: AdapterDeviceID: 2a02 AdapterVendorID: 8086 Add-ons: LogMeInClient@logmein.com:1.0.0.664,pixelzoomer@matthiasschuetz.com:1.3,{75CEEE46-9B64-46f8-94BF-54012DE155F0}:0.4.10,{d5eeb813-935a-435d-b01e-b3a02f2cb408}:0.9.2,jqs@sun.com:1.0,{81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}:7.4.0.4,{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}:5.6.0.8442,video.downloader.plugin@ffpimp.com:6.0,{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}:0.9.10,pixelperfectplugin@openhouseconcepts.com:1.7.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1 AvailableVirtualMemory: 1971789824 BuildID: 20111104165243 CrashTime: 1321288553 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1321284123 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2a02, AdapterDriverVersion: 6.14.10.5218 Has dual GPUs. GPU #2: AdapterVendorID2: 8086, AdapterDeviceID2: 2a03, AdapterDriverVersion2: 6.14.10.5218D3D10 Layers? D3D10 Layers-

ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 406 StartupTime: 1321288550 SystemMemoryUsePercentage: 44 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://www.lumasun.com/ Vendor: Mozilla Version: 8.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP UDP Service Provider : 6 : 2 :  
RSVP TCP Service Provider : 6 : 1 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4EEDB886-6DBB-4033-A4D5-C8B391850961}] SEQPACKET 10 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4EEDB886-6DBB-4033-A4D5-C8B391850961}] DATAGRAM 10 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{30F5EAE8-6438-49B5-B8FA-719934EE5F47}] SEQPACKET 7 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{30F5EAE8-6438-49B5-B8FA-719934EE5F47}] DATAGRAM 7 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2B3FC56-C89D-45A6-A563-CFCD44EE8951}] SEQPACKET 5 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2B3FC56-C89D-45A6-A563-CFCD44EE8951}] DATAGRAM 5 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FD37E35-4B6A-4AF5-9659-C60AF4C7F9EF}] SEQPACKET 4 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FD37E35-4B6A-4AF5-9659-C60AF4C7F9EF}] DATAGRAM 4 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{327088F4-EF1D-4B6E-B95F-E1355049A177}] SEQPACKET 0 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{327088F4-EF1D-4B6E-B95F-E1355049A177}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{951724DB-FB33-4016-A03C-53D28E2A309A}] SEQPACKET 1 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{951724DB-FB33-4016-A03C-53D28E2A309A}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7CFB8ED9-0CD9-45F1-88B7-64F09AAB795E}] SEQPACKET 2 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7CFB8ED9-0CD9-45F1-88B7-64F09AAB795E}] DATAGRAM 2 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1B7A628C-F3D4-44A7-9CF5-648A5BFCC179}] SEQPACKET 3 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1B7A628C-F3D4-44A7-9CF5-648A5BFCC179}] DATAGRAM 3 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7FA61605-DE0C-4671-B91F-C36784ECA748}] SEQPACKET 8 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7FA61605-DE0C-4671-B91F-C36784ECA748}] DATAGRAM 8 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F0DC687A-080C-4B9F-8407-A48670F0B0D6}] SEQPACKET 9 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F0DC687A-080C-4B9F-8407-A48670F0B0D6}] DATAGRAM 9 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E1D3DFB-2BD5-4A8C-AE11-B6E734854F37}] SEQPACKET 6 : 2 : 5 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E1D3DFB-2BD5-4A8C-AE11-B6E734854F37}] DATAGRAM 6 : 2 : 2 : 

This report also contains technical information about the state of the application when it crashed.

Upgraded to firefox 8 and can't even open it, it crashes upon start. I dfisabbleed all adons in safe mode and did not help. I uninstalled it and reinstalled and still same! see report: AdapterDeviceID: 2a02 AdapterVendorID: 8086 Add-ons: LogMeInClient@logmein.com:1.0.0.664,pixelzoomer@matthiasschuetz.com:1.3,{75CEEE46-9B64-46f8-94BF-54012DE155F0}:0.4.10,{d5eeb813-935a-435d-b01e-b3a02f2cb408}:0.9.2,jqs@sun.com:1.0,{81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}:7.4.0.4,{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}:5.6.0.8442,video.downloader.plugin@ffpimp.com:6.0,{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}:0.9.10,pixelperfectplugin@openhouseconcepts.com:1.7.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1 AvailableVirtualMemory: 1971789824 BuildID: 20111104165243 CrashTime: 1321288553 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1321284123 Notes: AdapterVendorID: 8086, AdapterDeviceID: 2a02, AdapterDriverVersion: 6.14.10.5218 Has dual GPUs. GPU #2: AdapterVendorID2: 8086, AdapterDeviceID2: 2a03, AdapterDriverVersion2: 6.14.10.5218D3D10 Layers? D3D10 Layers- ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 406 StartupTime: 1321288550 SystemMemoryUsePercentage: 44 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://www.lumasun.com/ Vendor: Mozilla Version: 8.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : RSVP UDP Service Provider : 6 : 2 : RSVP TCP Service Provider : 6 : 1 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{4EEDB886-6DBB-4033-A4D5-C8B391850961}] SEQPACKET 10 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{4EEDB886-6DBB-4033-A4D5-C8B391850961}] DATAGRAM 10 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{30F5EAE8-6438-49B5-B8FA-719934EE5F47}] SEQPACKET 7 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{30F5EAE8-6438-49B5-B8FA-719934EE5F47}] DATAGRAM 7 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2B3FC56-C89D-45A6-A563-CFCD44EE8951}] SEQPACKET 5 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2B3FC56-C89D-45A6-A563-CFCD44EE8951}] DATAGRAM 5 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FD37E35-4B6A-4AF5-9659-C60AF4C7F9EF}] SEQPACKET 4 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{9FD37E35-4B6A-4AF5-9659-C60AF4C7F9EF}] DATAGRAM 4 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{327088F4-EF1D-4B6E-B95F-E1355049A177}] SEQPACKET 0 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{327088F4-EF1D-4B6E-B95F-E1355049A177}] DATAGRAM 0 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{951724DB-FB33-4016-A03C-53D28E2A309A}] SEQPACKET 1 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{951724DB-FB33-4016-A03C-53D28E2A309A}] DATAGRAM 1 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{7CFB8ED9-0CD9-45F1-88B7-64F09AAB795E}] SEQPACKET 2 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{7CFB8ED9-0CD9-45F1-88B7-64F09AAB795E}] DATAGRAM 2 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{1B7A628C-F3D4-44A7-9CF5-648A5BFCC179}] SEQPACKET 3 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{1B7A628C-F3D4-44A7-9CF5-648A5BFCC179}] DATAGRAM 3 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{7FA61605-DE0C-4671-B91F-C36784ECA748}] SEQPACKET 8 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{7FA61605-DE0C-4671-B91F-C36784ECA748}] DATAGRAM 8 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{F0DC687A-080C-4B9F-8407-A48670F0B0D6}] SEQPACKET 9 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{F0DC687A-080C-4B9F-8407-A48670F0B0D6}] DATAGRAM 9 : 2 : 2 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E1D3DFB-2BD5-4A8C-AE11-B6E734854F37}] SEQPACKET 6 : 2 : 5 : MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E1D3DFB-2BD5-4A8C-AE11-B6E734854F37}] DATAGRAM 6 : 2 : 2 : This report also contains technical information about the state of the application when it crashed.

所有回覆 (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: