Firefox "detects a problem with cookies" when accessing g mail
when accessing my gmail account https://mail.google.com/mail/ I get a message saying "We've detected a problem with cookies . . ." and recommends 3 solutions; enable cookies, clean browser cache & cookies; or adjust privacy settings. I have done all 3 and cannot get gmail to load. I get, instead, the URL https://google.com/accounts/CookiesMismatched. I am using Firefox 5 as browser with Windows XP. Have heard from others that this combination creates this same problem for them.
所有回覆 (4)
Possibly the cookies.sqlite file in the profile is damaged. Did you try deleting that?
My lack of tech knowledge/skills leaves me fearful of deleting anything I don't fully understand. I've no idea of how to follow your suggestion.
Thanks for trying to help this compu"dummy" Looks like I'll be accessing email via Internet Explorer until I find a friendly geek to help me.
Thanks for you attempt to help. g
See:
You can find the file cookies.sqlite in the Firefox Profile Folder
- http://kb.mozillazine.org/Profile_folder_-_Firefox
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
You are really very kind and helpful. I did go to the site "kb.mozillazine etc." and found it to be pretty confusing. I will return to it at a later date and see if I can muddle through to a resolution, but I'm tentative about messing about with things I don't understand - don't want to create another bigger problem. \ Many thanks for your effort to help.
g