搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I need to update firefox when I try to it says I have to delete surf canyon, I went to my programs and that isn't even listed as one so I don't know what to do.

more options

I need to update firefox and when I try to it says I need to delete Surf Canyon, I went to my programs and I can't find it anywhere. I don't even know what Surf Canyon is. Please help!!

I need to update firefox and when I try to it says I need to delete Surf Canyon, I went to my programs and I can't find it anywhere. I don't even know what Surf Canyon is. Please help!!

所有回覆 (1)

more options

What was the exact wording of that message?

Firefox doesn't recommend deleting a program, just that specific add-ons will be disabled if they aren't compatible with the new version of Firefox.

Did you look for that "Surf Canyon" in your listing of installed add-ons in Firefox?