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Unable to setup email in Thunderbird

Ray Joseph

I would like to setup Thunderbird as my email client.My email service is provided by Godaddy with an Outlook account. When I am at the incoming server settings, it has my domain name, not smtp.office365.com which I tried with both authentication options (below) and with my domain name, the protocol was IMAP. I changed the port from 143 to 993. I changed security from Autodetect to SSL/TLS. For authentication, there was not an OAuth2 option, I tried Autodetect and Normal password, neither worked. And I used my domain email password. with using my domain name, it came back with an error an suffixed my domain name with :110. It stated that this was not the correct domain and there was a security issue. It is not clear how I should progress.

I would like to setup Thunderbird as my email client.My email service is provided by Godaddy with an Outlook account. When I am at the incoming server settings, it has my domain name, not smtp.office365.com which I tried with both authentication options (below) and with my domain name, the protocol was IMAP. I changed the port from 143 to 993. I changed security from Autodetect to SSL/TLS. For authentication, there was not an OAuth2 option, I tried Autodetect and Normal password, neither worked. And I used my domain email password. with using my domain name, it came back with an error an suffixed my domain name with :110. It stated that this was not the correct domain and there was a security issue. It is not clear how I should progress.

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Have you resolved your problem?

I have not resolved this.

My understanding is godaddy only offer exchange authentication and account, not IMAP, or you have to enable IMAP in office365. It certainly comes up often enough, but I have no experience with it whatsoever.

godaddy have a Thunderbird instruction page, have you referenced it? https://www.godaddy.com/en-au/help/add-my-microsoft-365-email-in-thunderbird-on-mac-and-windows-41563

The support forum also have an article on the exchange accounts that come with office265 here https://support.mozilla.org/en-US/kb/thunderbird-and-exchange

versions after 145 support the new account types, but the release channel will probably have the latest in this fast evolving area.

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