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Unable to re-install Gmail account

Hi Thunderbird, At the weekend we accidentally completely deleted some Gmail emails from Apple Mail . These were also deleted from Thunderbird (2 Gmail accounts) on our … (閱讀更多)

Hi Thunderbird, At the weekend we accidentally completely deleted some Gmail emails from Apple Mail . These were also deleted from Thunderbird (2 Gmail accounts) on our PC. We recovered the emails, in the process having to change my Google Password. Whilst the deleted emails returned, one Thunderbird Gmail account was not receiving new incoming emails. (one account is) The emails are arriving as normal into Gmail. After various unsuccessful attempts to to connect to the server I deleted the defective Gmail account from Thunderbird, using the Red Button in account settings, hoping to then be able to reinstall it as a new account. When I attempt to reinstall the now "deleted" account I get the yellow "Unable to log in at Server" message. . The password I am using to add the account is the same as the one I use to sign into that account on Gmail (set on Monday), but it does not seem to be working on TB. I tried the trick of not putting in the password when setting up the new account but this did not work either. I am using TB 140.6.0esr Any suggestion please John

John and Barb 於 2 天前 詢問

John and Barb 最近回覆於 13 小時前

Cannot Reinstall a Gmail Account "Unable to Log in at Server"

Several days ago we inadvertently deleted batches of emails from our two Thunderbird Gmail accounts on our PC and Apple devices. The lost emails were duly recovered but o… (閱讀更多)

Several days ago we inadvertently deleted batches of emails from our two Thunderbird Gmail accounts on our PC and Apple devices. The lost emails were duly recovered but only after having to change my Google password. However one of our Thunderbird Gmail account will not download any new messages coming in. Ultimately we deleted that account from Thunderbird, intending to reinstall it. We deleted the account by pressing the Red button in account settings. We confirmed that messages are received to Gmail's Web page Inbox Now when I attempt to reinstall the account and press Add Account, I get the UNABLE TO LOG IN AT SERVER MESSAGE shown below. The "Your Full Name" I am putting in is the name on the Google account deleted from Thunderbird, and the password I have tried is my new Google password. I have tried the process of not adding in the password until requested to do so but this did not work either. Any suggestions please?

John and Barb 於 13 小時前 詢問

Inbox shows the right number of messages but the list of messages is empty

Hello everybody. Since today or yesterday, my Thunderbird has stopped refreshing the list of messages. The number of new/unread messages in the Inbox and other folders is… (閱讀更多)

Hello everybody. Since today or yesterday, my Thunderbird has stopped refreshing the list of messages. The number of new/unread messages in the Inbox and other folders is shown and updated right but the main window with the list of the messages does not get refreshed and only shows the last message from couple days ago.

I've tried to follow a bunch of guides and ideas (repairing folder, deleting .msf files...) and even removed the account and tried adding it again. The list of folders is right but now there are no messages at all. All folders look empty.

I've found out that in the folder on the disc where there are supposed to be the "INBOX.msf" and "INBOX" files, that the "INBOX" file without the file type is missing. And it's the same with every message folder, there are only .msf files on my PC where I removed and re-added the account. On my laptop, the "INBOX" file still exists but does not get updated.

This thing is happening with only one of my e-mail accounts, the others get updated fine and new messages are shown. It is IMAP server, imap.atlas.cz, Port 993, SSL/TLS with a password.

Can anyone help please?

Jan Hajduch 於 14 小時前 詢問

One Thunderbird subfolder became a default filing target. Why? How to fix?

I'm using Thunderbird 140.6.0esr (aarch64) on a 2024 14" MacBok Pro running MacOS 15.7.3 (24G419). I manage fourteen email addresses, with most of the traffic going to o… (閱讀更多)

I'm using Thunderbird 140.6.0esr (aarch64) on a 2024 14" MacBok Pro running MacOS 15.7.3 (24G419).

I manage fourteen email addresses, with most of the traffic going to one primary account, either by direct addressing or forwarders from others of the addresses. Maybe not the most efficient setup, but it means I don't have to scan 14 different inboxes to find the messages I most need.

I currently use ±89 filters on this primary account to file messages in a LOT of mailserver-based folders, and a few folders on the laptop. ±90% of the traffic gets filed in server-based folders so I can use any device to access message history. (I should probably note that these filters and message-threading don't always play nice together.)

For a long time, one of the message filters I'll call "Filter BS" successfully filed specific messages in "Folder BS," a server-based folder 2 levels below the inbox. Folder BS also has 2 levels of sub-folders within it for annual and monthly filing.

Some time ago, I began to have problems with messages of many kinds (subjects/sources/etc.) going missing. Eventually, I searched and found them in Folder BS. In response, I deleted Filter BS, looked for but didn't find other filters responsible for these unexpected results, and managed incoming BS-related messages manually. But despite Filter BS having been deleted, non-BS-related messages still get "lost," meaning incorrectly filed in Folder BS, which is acting like a rogue black hole, sucking up everything that gets too close. I have not been able to identify any criteria for what turns up in Folder BS beyond "lots of stuff that doesn't in any way belong there."

Speculating that something's "off" with the BS folder's directory in a way that would be nearly impossible to fix, I'm trying to figure out the least inconvenient, least risky way to solve the problem.

Not knowing other ways I might compound the problem by making big moves with the MANY messages archived in the BS folder's 7 annual subfolders and their 12 each subfolders; and not knowing how to back up server-based in-box sub-folders, I'm stuck at an impasse.

How should I proceed?

Thanks in advance for any input.

jfmarketinfo 於 1 天前 詢問

Release 140.4.0esr blocks email send

Dear community members, Since receiving the Thurderbird release 140.4.0esr on Oct 14th, I have not been able to send email from any of my accounts (2xIMAP and 3xoffice36… (閱讀更多)

Dear community members, Since receiving the Thurderbird release 140.4.0esr on Oct 14th, I have not been able to send email from any of my accounts (2xIMAP and 3xoffice365 through OWL). Nothing has changed in the account settings. Receive works ok. The usual easy fixes do not seem to work (restart, firewall switch-off, etc.). Any ideas beyond having to rewind to an earlier version and rebuild the whole thing (hopefully not!)?

Version 140.4.0esr Build ID 20251010020716 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:140.0) Gecko/20100101 Thunderbird/140.4.0 OS Darwin 24.6.0 Darwin Kernel Version 24.6.0: Mon Jul 14 11:30:30 PDT 2025; root:xnu-11417.140.69~1/RELEASE_ARM64_T6020

Thank you for your help! Heli

hhc38 於 3 個月前 詢問

hhc38 最近回覆於 23 小時前

Audible notifications for emails sometimes don't work and visual notifications are sometimes wrong

Recently my Thunderbird mail has been 'glitchy'. Sometimes I receive audible alerts for emails, other times I don't. Sometimes the number of new emails received is corr… (閱讀更多)

Recently my Thunderbird mail has been 'glitchy'.

Sometimes I receive audible alerts for emails, other times I don't.

Sometimes the number of new emails received is correct, other times it shows 4 new emails when, across all my accounts, the number is 2 (for example).

Are either or both of these known issues?

I also noticed when I was watching a live music stream on TikTok last week, I 'had' no emails for almost 2 hours. As soon as I left TikTok and closed my browser window emails 'arrived', one timestamped 45 minutes earlier. The settings for that account are set to check for emails every 5 minutes.

Could the Chinese be 'watching me' 😁 or is there another more innocent explanation?

chattome 於 1 個月前 詢問

chattome 最近回覆於 1 天前

Message Filters Not Logging (win10)

Why suddenly has Thunderbird stopped logging my messages that I filter manually even though I have logging enabled? It used to work just fine. It no longer logs ANY mes… (閱讀更多)

Why suddenly has Thunderbird stopped logging my messages that I filter manually even though I have logging enabled? It used to work just fine. It no longer logs ANY message filtering. I have not changed any settings. I depend on it especially to confirm that new filters I set are working properly. How can i fix this?

JoeRLuciano 於 1 個月前 詢問

JoeRLuciano 最近回覆於 1 天前

The server couldn't retrieve message - retrieval failed using the IMAP4 protocol

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server. The server couldn't retrieve the following message: Subject: "<R… (閱讀更多)

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server.

The server couldn't retrieve the following message:

Subject: "<Removed for PII>"

From: "Not available" ("Not available")

Sent date: 10/31/2024 2:25:02 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

I have 2 personal email accounts: Outlook and Gmail. My client is Thunderbird. Running Win11 25H2. Far as I know, problem began recently. This is a screenshot of some messages from TBirds TRASH folder.

User's image (In images) Thunderbird just tried to fetch emails. Got a notification that it could not get messages, this time from GMail.


What does this mean? Outlook/Gmail servers or Thunderbird? What do I need to do?

PathMan 於 1 個月前 詢問

PathMan 最近回覆於 2 天前

Сбор логов imap

Здравствуйте, нужна информация, как можно IMAP логи в клиенте собрать, дополнительно, настроить вывод только нужных полей https://www.mailenable.com/kb/content/article.a… (閱讀更多)

Здравствуйте, нужна информация, как можно IMAP логи в клиенте собрать, дополнительно, настроить вывод только нужных полей

https://www.mailenable.com/kb/content/article.asp?ID=ME020591 из данной справки удалось их собрать, но тут не чисто imap, а еще какие-то системные.

oRinRed 於 2 天前 詢問

EWS not finding all folders

Just installed version 146 and deleted all my old profiles because there were too many errors with TB syncing renamed folders and not the new versions. Selected EWS to … (閱讀更多)

Just installed version 146 and deleted all my old profiles because there were too many errors with TB syncing renamed folders and not the new versions.

Selected EWS to attach our Office365 account which all seemed to work well, but it only finds a few of my folders (luckily all correct), but doesn't find Inbox, Trash etc.

It also doesn't seem to want to download all the email, despite selecting that in the Account Settings.

The Subscribe option is not available under the File menu.

Been using it for 25 years or so, but may have to give up if I can't get my inbox.

Screenshots attached showing what Thunderbird shows vs. OWA.

Thanks for any ideas.

Chris Lamb 於 3 天前 詢問

Stop duplicate items in "Sent" folder

Whenever I forward an email, I end up with two copies of the forward in my "Sent" folder. I can't be sure, but I think this behavior started recently and has not always b… (閱讀更多)

Whenever I forward an email, I end up with two copies of the forward in my "Sent" folder. I can't be sure, but I think this behavior started recently and has not always been the case.

New email and replies do not create duplicates.

Is there some setting I can adjust to stop this happening? Thanks.

apesbrain 於 5 天前 詢問

apesbrain 最近回覆於 4 天前

Getting emails as soon as they arrive

Hello, I use macos sonoma and my email provider is hushmail.com . I have version 115.18.0 (64-bit) of Thunderbird. I would like to get emails in Thunderbird as soon as … (閱讀更多)

Hello,

I use macos sonoma and my email provider is hushmail.com . I have version 115.18.0 (64-bit) of Thunderbird.

I would like to get emails in Thunderbird as soon as they come. What setting should I use?

I tried - Server Settings -> Check for new messages every 0 minutes.

Lately, in the last 3-4 days, it has been really weird, the emails don't arrive in the inbox automatically. Just to give you an example, I looked in the inbox at around 9:00am and I had to click the download button (the one with the cloud) and I got messages that arrived around 7:30am.

While writing this message I just upgraded to version 140.6.0esr (64-bit).

Thanks

bogc 於 5 天前 詢問

bogc 最近回覆於 5 天前