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I can no longer access info.bnf.fr or gallica.bnf.fr Your troubleshooting page was no use

  • 4 回覆
  • 0 有這個問題
  • 37 次檢視
  • 最近回覆由 fearfeasa
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"Server Not Found

Firefox can’t connect to the server at info.bnf.fr What can you do about it?

Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi."


I've spent a lot of time doing all this, to no avail. If I change browser I don't have the problem. I've been using Mozilla browser since before Firefox was invented and never had a problem before. You've changed something in your latest upgrade which has caused this problem.

"Server Not Found Firefox can’t connect to the server at info.bnf.fr What can you do about it? Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi." I've spent a lot of time doing all this, to no avail. If I change browser I don't have the problem. I've been using Mozilla browser since before Firefox was invented and never had a problem before. You've changed something in your latest upgrade which has caused this problem.

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Hi

Are you able to access the site at?:

https://www.bnf.fr/fr

Do you have any add-ons installed in Firefox?

What security software do you have installed?

I have quite a lot of add-ons installed. However, I switched them all off, logged out of Firefox, restarted the iMac and it made no difference whatsoever.

The only security software I have is what came with the iMac; I haven't made any recent changes to it.

The following is the message I'm getting; it's a standard one:

"Server Not Found

"Firefox can’t connect to the server at gallica.bnf.fr What can you do about it?

"Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi."

I can get a connection via Safari, but the illustrations won't load there.

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